Authorized dealer and installer for GENERAC generators. They set up a sales appointment where we go to great lengths to explain that we are located on a barrier island that will involve a ferry (boat) ride to get there. We provide them with the contact information for the two ferries that service the island. They cancel the appointment the day before stating they do not service the island at this time. Fast forward 10 months, Reliable Power systems contacts me with an email announcing that they NOW service the barrier island and would love to set up a sales visit. We revisit the conversation that the house is on a barrier island that requires a ferry ride... yeah, yeah we know we service and install on the island now, not a problem. We set up the appointment, they confirm the appointment two days out by email and then they call 30 minutes prior to our confirmed appointment time stating they have no way of getting to the island and that they will not be able to make the appointment or handle the installation. The good news, we didn't get stuck with a generator that couldn't get serviced by this unreliable company. I would strongly caution anyone on using them. Reliable Power Systems is anything but reliable. read more