This review is only for their customer service and quoting process. I did not use their services…read morebecause they were a little far from my home (25 mins away). I requested a quote to recharge the AC system on a truck by method of evacuating and recovering the existing freon gas, vacuum testing the system for leaks, and then pumping the recovered gas back in along with any extra gas needed to meet factory spec. They were the first to respond (in what seem like less than 10 mins) with a base price plus a TBD cost of add'l freon I'd need. Their price was the lowest compared to all other Yelp responses I received by at least $40. Based off this very limited interaction, I'd recommend reaching out to them if you ever need any services.

They could have easily charged me for a diagnostic fee and yet they didn't. every time i've come…read morehere they've only been trustworthy and pretty fair with pricing.

I called A-1 Muffler Express looking to change my OEM mufflers and Coil overs. Spoke with Yen and…read morehe was super helpful with his recommendations and availability. He did warn me that it could be a little wait due to high volume of clients. I ended up going with a muffler delete and replaced my suspension with coil overs. Yen took care of the muffler delete and Lee and two other very helpful gentlemen took care of my coil overs. I have to say I am very satisfied with the quality of work for the value. They quoted me way under anyone else that I had called prior to going with them. I will recommend A-1 Muffler Express to all of my friends and family. They all make you feel that you're part of the family. They offered me coffee and cold water while I waited for my car to be done. One thing to remember, they are experts in mufflers, exhaust systems, and not any other type of work. But it never hurts to ask if they can do it for you!

Had to show this business some love as they know exactly what they're doing and very reasonable…read morepricing as well! They are always busy (which explains their work quality and prices. You will NOT be disappointed. Very kind folks and tell you exactly what they're doing. Will definitely return for more work as needed and referre family and friends here. Thank you guys again for the work on my vehicle! 05 BMW 330I

Ivan and the whole crew is very helpful and reasonable with my requests. Will tell you what you…read moreneed to know

Don't recommend wheel alignments here. Spend the extra bucks and go somewhere more professional...read more

Apparently they also fix/diagnose hybrid cars here!…read more My prius prime had a warning that "hybrid system malfunctioned" so I was stuck struggling to operate the vehicle for 2 days... The morning of the visit, lo and behold, the error code went away, took it to this shop anyways to see if they can find anything, nothing showed up on the OB2 scanner... They didn't charge me and just told me to monitor and come back if there's any issues, 10/10 for honest people!

I'm leaving this review specifically because of my experience with the owner, David…read more I had contacted this shop before and had also personally visited the location to ask whether they could help with electrical work on a Tesla. During my previous visit, one of David's colleagues was actually very nice and professional. Unfortunately, my experience with David himself was completely different. I called again today because I had contacted them about a week ago regarding a job and simply wanted to confirm whether they could still do the work. David answered the phone, and from the beginning, his tone was already unfriendly even though nothing had happened between us. Before even asking what vehicle I had, what work I needed, or any other context, the first thing he told me was, "We moved to Anaheim." I was confused and asked what he meant because it immediately sounded like he was trying to dismiss me without even hearing why I was calling. The conversation quickly became hostile. When I asked him whether this was really the proper way to treat a customer, his response was essentially, "You're not a customer." For context, I am also the owner of an auto body shop, so I understand that businesses have the right to refuse work, decline certain jobs, or tell someone they are too busy. That is completely understandable. What is not acceptable is treating someone disrespectfully simply because they called to ask about a job. The conversation escalated to the point where David yelled, used the words "fuck you," and hung up the phone. I'm sharing this experience because people who are considering doing business with this shop should know how the owner may communicate with someone when he does not want their business. You can refuse a job professionally. You can say you are unavailable, too busy, or simply not interested. There is absolutely no reason to speak to someone this way. As another business owner, this interaction was also a reminder to me of exactly how I never want to treat anyone who contacts my own business. Whether someone ultimately becomes a customer or not, basic professionalism and respect should still matter. My experience with David was extremely disappointing, and I would strongly recommend that anyone dealing with him pay close attention to how they are treated before deciding to do business here.

I had a great experience with Toy Shop of CypressI brought in my Lexus and they did an excellent…read morejob from start to finish. They were professional, honest, and took the time to clearly explain the issue and what needed to be done. The work was completed efficiently, It's hard to find a shop that combines quality workmanship with great customer service, but they really delivered on both. I truly appreciate the care and attention they put into my vehicle. I would absolutely recommend them and will be returning for any future repairs.

Just got off the phone asking for a quote on a couple of items I thought I needed for my recently…read morepurchased used Sienna - oil change and transmission service. The gentleman on the phone said the transmission fluid is for life unless I'm towing or carrying heavy loads. When I questioned why I see that it's recommended online he says that dealers will recommend this service all day but if you check the Toyota maintenance manual it says you don't need it. Man! I haven't even been to this shop yet and I'm already getting a good feeling about this place. It's a bit more expensive for an oil change than other places that have quoted me, but I like that they use factory parts including Toyota oil filters. I'll update this review once I get the car in for my first visit. Stay tuned.... 6/29/26 - Brought my Sienna in for an oil change + complimentary 30-point inspection (since it was my first time there). Jared took the van for a spin, brought it back and lifted it up. They found a little oil seepage coming out of the transfer case. I let them know that I did see a transfer case drain/fill on the CarFax report before I bought it. Jared thinks they just didn't torque it properly so they were going to retorque and clean up around the area and keep an eye on it. Worst case scenario, they would need to order a new drain plug gasket and I'd have to come back to get it replaced. Thankfully, the drain plug just needed to get tightened. I was in and out in almost exactly an hour just as Robert promised. Thanks The Toy Shop team!! Pro Tip: they are booked out at least a week in advanced so make your appointment ASAP!

I've taken multiple lowered cars here for alignments. Honda, Lexus, and BMW. Kuo is a wizard when…read moreit comes to specs and the best in the game. He is very thorough. Huge plus is he actually drives and checks it himself. Alot of alignment places won't do that. Customer service is great too. Thanks Binh and Kuo!

I must say today's experience has been great... i have been getting my truck smog checked here…read moresince they opened. Every time has been great, but this time my truck was leaking oil. They were able to help me with my smog check and let me know what was wrong with my truck all the way around. I needed an oil change and they took care of it no problem. Also was able to tell me which tire pressure sensor was bad and was able to tell me about my stability track. On top of all of that they topped off all my oil and fluids. Check all of my filters. It was just a really good experience that I haven't had from a repair shop in a very long time not even the dealer does it like that anymore. I really appreciate how transparent they are. Five stars really aren't enough stars for them. And the best part is, it's a price you can't resist. Thank you guys!