Still five stars!!! Sadly my Suburban was stolen and dumped stripped in East Oakland. I never had any thought besides having Reliable do the work. Even though Insurence totaled my truck I had the crew rebuild it! Looks and runs better than ever! read more

Juan and his team are amazing. They fixed my Honda Civic quickly and extremely affordably. Juan kept me updated about every step of the process and how much everything was going to cost, there were no hidden surprises. The team even went above and beyond to buff out a different scuff. I would HIGHLY recommend this business! read more

Reliable Auto Body - Repaired Honda Civic - Body Shops Near Me - San Francisco, California

Great services and fair price. Juan and team are really friendly and they did a fantastic job on my car door.

My car looks brand new! The amazing team at Reliable Auto Body fixed a dent on the back of my SUV and somehow managed to get various large scrapes on both sides of the car buffed/cleaned up & shored up a sagging bumper. I honestly didn't expect my car to look so great - so A+ for quality. Also, A+ for service. Juan, the owner was more concerned about cost than I was. I dropped it off on a Monday morning, he said it would be ready Friday & on Friday morning I picked it up. Very satisfied customer and highly recommend Juan and his team. read more

Simply amazing to work with. Juan (owner) is very helpful in guiding you through the process of working with insurance and just like all the reviews say, they are very fair to work with. My car had some major scrape damage on the passenger side and they turned it back to me in 2 weeks looking better than new. I was amazed. Would highly recommend them. read more

Great service for a great price! Everyone there was super nice and helpful, they fixed some damage to the side of my car and it looks great! Will definitely be coming back here and highly recommend this place. read more

These guys are the best! They were fair with prices, kind, efficient, and did a great job with my busted light and undercarriage. They added on a polishing service for cheap too. read more

If I could give this body shop 10 stars I would. The owner, Juan, is extremely knowledgable, 100% trustworthy, does excellent work and has reasonable pricing. He and his mechanics strive for perfection, are always courteous and have the customer's best interest at heart. I have had my car repaired here three times and each time come away with gratitude and appreciation for Reliable Auto Body's attention to detail and, above all, their integrity. read more

Last Sunday morning while patiently waiting for runners in the 4th Annual ANA Cable Car Chase to go by so I could cross over California Street, an 18 year old driving his Mom's Acura backed into the side of my car. My first instinct was to scream, which I did rather loudly. Then, summoning calm, I got out and began surveying the damage to my 'vo. Sure enough the impact had left a big dent in the side of my car. My insurance recommended Reliable Auto Body for the repair. From the first phone call my experience with Reliable was impeccable. These folks run what is perhaps the friendliest, most reliable and courteous auto body shop in all of San Francisco. Juan Jr. was a complete joy to deal with. First, he had someone come out and whisk away the green paint off my car (there from a slight brush with my garage.) I was so impressed with this, I could've hugged him. He called me later to tell me they'd start working on the damage caused by Sunday's accident immediately and that I could have my car back today. I walked over to the shop this morning to pick it up. Inside I met Juan Sr. who was every bit as lovely as his son. "You look nice!" he said with a smile and told me that my car's niceness would now match my own. Sans green paint and unsightly dent the 'vo looks nearly new again! Thanks Reliable! read more

These guys were recommended to me from Progressive, which guarantees the repairs for life if they are done at a preferred shop such as this. The good thing is that the work is such high quality, they guarantee it themselves, for the life of the car, Progessives guarantee is not transferrable, but Reliable's is! I had a lovely key scratch from one end of the car to the other, as well as a huge dent and scratches all over my bumper (i'm selling it and moving to zipcar, so I wanted everything made perfect). Not only did they do excellent work. They had the car ready on time, let me keep it there over the weekend at no charge, washed and waxed it, and gave me a deal on another dent/scratch that was not included in the insurance estimate. Juan Junior and Juan Senior are a father/son team who provide good quality work and good prices (trust me, I shopped around). read more

Excellent service , great work and friendly staff......... Plus (finally) my car looks good again. Ask for JUAN. read more

My driveway is the width of my car - almost exactly. Sometimes, when I am feeling confident, I try to navigate this absurdly narrow space quickly...and that is when I rip the side mirror off. As a new car owner (kind of), I was nervous about bringing the car to a random repair shop because I thought that they would rip me off and I wouldn't notice. I ended up going to Reliable because they are around the corner from me and, although I did pick them randomly, I was very happy with the service and work that they did. They replaced the mirror in under an hour and their prices were reasonable. Highly recommended! read more

Took my car to reliable to get a quote on replacing the driver-side door mirror and housing. It had been ripped off by someone who passed too closely on a tight street in the city. Reliable was one of three quotes I got -- all from auto body shops in the area. They gave me a better price than anyone else, used original manufacturer parts (at my request), but more importantly came up with a way to save part of the original mirror housing to save me money (aprox. $50.00 in parts and $100 in labor.) The total job came to about $450.00. The work was done well, on-time, and they were very professional and easy to deal with. I got a quote by email so I didn't have to wait. It came within an hour of my initial unscheduled visit. I actually called Juan later for an alternative estimate and got re-quoted over phone and in writing, via email again, in under 10 minutes. Reliable is run by a long time resident and business owner in San Francisco. This was a credit card repair, not insurance. UPDATE: Since I had a good experience with Juan the first time, I took my car back to him there months later to see if he could help me with some small scrapes. I was in and out in 20 minutes and he fixed me right up. Talk about great customer service. He remembered the car, asked how things were going, and made me feel like a valued customer. God I wish all auto work was like this. read more

My poor little VW Golf has been parking on the street while hubby's car is busted down in the garage. Now know why everyone on Fulton pulls onto the sidewalk. My driver-side mirror was taken clean off and no one left a note. Expensive lesson. The dealer gave me $700 estimate over the phone. I called Reliable and Juan Sr. said he wanted to see the damage before he gave me an estimate. Took a 5 minute look and quoted almost half what the dealer wanted. Ordered the parts on my word, called when they were in and had my VW baby in and out in a day. LOVE THIS PLACE! read more

I was a victim of hit and run and the tailgate of my GTI was smashed in pretty nicely! Although this new cosmetic feature gave my car a very distinguished one-of-a-kind Pug look I decided repairs were needed. I am a car freak and very meticulous. The last work I had done on my car at a different shop was very disappointing. Lots of "orange peel" in the paint and poor seam alignment in body panels. Now on to Reliable. AMAZING. The paint job they did is glossier, smoother and cleaner than the paint on the rest of the vehicle. I'm talking ubelievable. The seams align perfectly on the tailgate, the rain seals are mint, the bumper is perfect. AND they did a really nice job cleaning the car too before I came to pick it up. These guys are honest, friendly, prompt and yes, RELIABLE. Go figure! read more

Honk....screech...bang! That's pretty much the sound of the N Judah ramming into my car. After driving by Reliable Auto Body for years, it was the first place I thought to bring my car to get looked at. Juan and his team could not have been friendlier, efficient or more helpful in getting my car fixed and back on the road. I especially appreciated the time Juan took to lay out my options and explain the costs/benefits of each alternative. Would rather not have needed to get my car repaired, but Reliable certainly made the best of an unfortunate situation! read more

My black Audi was rear ended. I filed a claim with Progressive and they suggested I take my car to Reliable Auto Body. When I arrived, Juan took one look at my car and suggested I file a separate vandalism claim to have the key scratches and marks taken care of as well, I had no idea you could file two claims at the same time. Just picked up my car and it looks brand new again. I was going to sell it, but it looks so good I think I am going to keep it now. Juan at Reliable Auto is a refreshing auto body professional. He called me regularly to update me, treated me with complete respect, honestly advised me of my insurance options and preformed amazing work. I felt like I was taking my car to a family member, I knew it was in very good hands. Juan treated my car like it was his, and made sure it perfect. I am thrilled to have worked with him and will be a loyal customer going forward. Goodbye Royal Motors! read more

Reliable Auto Body - Juan and my spotless Audi. - Body Shops Near Me - San Francisco, California

Issue with car: Rear-ended someone and damaged the front bumper, air condenser and radiator. Bent the driver side frame slightly as well. The service: Prompt and the work was meticulous. The car never looked like it was in an accident. They were quick to return my calls and answer all my questions. The price: Fair market value for the work done. If I experience any problems with this car based on their work, I will update this post. Thus far no problems. read more

I have already taken my car Jetta twice and have gotten back in perfect condition. They have always gotten it fixed in record time, and worked with the insurance (Progressive) to make it super easy for me. This place is amazing, and the owner Juan Sr. is one of the nicest people ever. They have also fixed little scraps and dents that were not part of the accident. It is hard to find an auto body shop you trust, especially as a woman, and I love this place! read more

I just dropped my car off at Reliable for the THIRD (no...FOURTH??) time this morning...and they are really very reliable! They are helpful, explain things well, friendly, and there's definitely a reason I keep going back (well part of it is my accident prone driving...but I go back to Reliable to fix my dings and dents and bumpers because they get me in quicky, I get my car back quickly, and they make it SO darn easy with the insurance. In, out, and back on the road! (look out!) ***UPDATE*** picked my car up this morning and just as I had expected - nothing but the best. My car looks brand-spanking new! It was beautifully fixed, washed inside and out, and ready for my pickup. Juan and Juan Senior make the entire process so easy. THANK YOU RELIABLE! I will sing your praises:-) read more

Before my new BMW 1 Series even hit 4000 miles, someone did a hit and run on it. I had damage to the driver side door as well as the rear bumper. My insurance company gave me a list of companies which included Reliable Auto Body. Wanting to make sure my new paint was EXACT, I first checked out German Motors Collision Center. Not only was the customer service at German Motors horrible, it took them 3 days to return my phone calls. But by then, I had already decided to go with Reliable Auto Body. I spoke with Juan on the phone and told him I didn't have rental car coverage on my insurance and was looking to get my car back as soon as possible. (German Motors quoted me 5 days). Juan told me he would do his best to get it done in 3 days for me. Not only did he deliver on that promise, but my car was done in two days! I received an email that my car was ready to go first thing in the morning. When I arrived about an hour later, my car was sitting in front waiting for me freshly washed. The paint match is EXACT! I looked and looked for for at least some discoloration between new and old paint, but even in bright sunlight I couldn't see it. My car looks brand new without a mark on her. Since Juan works so closely with the insurance companies, he even went over my insurance policy with me and gave some suggestions on how to save money in the future should this type of thing happen again. The work is also guaranteed 100% to satisfaction. Not trying to sound like a commercial for this place, but my cars appearance is VERY important to me and Juan delivered! I admit it may not look like much from the street, but this place is the place to take your car!! Thanks Juan!! read more

I've never been so impressed with a body shop in my life. Juan Sr. and Juan Jr. (the owners) are courteous, hard-working and keep you informed of the status of your vehicle. I've taken both of my Saabs there for repairs (including fixing the convertible roof as well as body damage) and the jobs have been done quickly (often sooner than promised!) and perfectly. I have recommended this shop to many a friend and highly, HIGHLY recommend them should you (unfortunately) need any repairs. I agree with "Lorelei D." - I Heart Reliable auto body as well. read more

How many times do you leave a mechanic's shop and hug the mechanic? If your experiences have been like mine - the answer is probably never. Well, all that will change if you take your car to the Juans of Reliable Auto Body. I had to get a license plate fixed - a task many places were too busy to help with, even though I explained I was getting $100 tickets daily and would do anything. When I called Juan, he said he had a guy who always managed to make things work - and to bring it in. They were super fast, and unlike every other jerk, Juan listened to my tale and even sympathized. Imagine that - someone doing his job well and caring about his customers. These guys were fast, respectful, honest, and generally AMAZING. Go there - I will every chance I get. read more

Someone ran into the rear bumper of my parked 2006 Infiniti G35 and drove off. No note, no nothing. They dented in the bumper quite well and hurt the trunk lid just a bit. I took it to Reliable Auto Body on Tuesday morning, and it was fixed by Friday a bit after noon. The car looks great and it's totally cleaned up inside and out. The work was well done, they answered all my questions, it was fast, and it looks better than when I brought it into the shop. Highly recommended. read more

Thank you Juan and everyone who works at this shop for a great experience. Brought my car in to get a dent fixed, the crew returned it like new (and also fixed some paint chips & another minor scrape). I'm so happy with the service and professionalism of this place, don't plan on going anywhere else - let's hope I don't get into another scrape anytime soon though. Highly recommended! read more

I've stopped by this shop two times for two different reasons and both Juan's were awesome! 1st Time- Parking attendant messed up the back panel to my truck so I had Juan Jr. do an estimate. He gave me the cost to repair but said that since I was trying to sell it, it almost wasn't worth it for me to get it fixed. He was right. 2nd Time - My car was parked too long in one spot and the battery died. Juan Sr. had me bring it in and got it charged, free of charge! read more

So i ended up getting hit in Sacramento, and my insurance company gave Reliable Auto Body as one of my choices for an auto body shop. Based on the reviews on Yelp, they seemed like a great choice. I agree with all of the other reviews, Juan Sr was wonderful to talk with and they had my car back in a week. looking better than new. There was even a small ding on the other side of my bumper that they fixed in the process. I would not hesitate in recommending this place, great quality and service. Plus, they did an excellent job cleaning the car inside and out. read more

I have been to Reliable Auto twice now. The first time through my insurance agents advice. When I had the option the second time around I immediately said "Yes" to Reliable. Juan and his sons are amazing, HONEST, considerate, caring, and remember you. They are polite, and follow through with exactly what they say. I will not go anywhere else in the city for the care of my car. AWESOME GUYS!! read more

Excellent work every time. Good prices for non-insurance work, and they work well with my insurance company, AAA, even though they are not in the AAA network. Great service. Owner and staff are knowledgeable, helpful and friendly. I have used Reliable Auto Body for all my body work since 1998. The paint is still good on the first job I had done there. These guys like their work, they like to do good work and they are perfectionists. I'd recommend them to anyone. read more

I scraped the side of my door and rear panel on a fire extinguisher box in my parking garage. The pain of having to pay for the repair was unavoidable, but the pain of dealing with an untrustworthy auto shop is completely avoidable if you go to Reliable! There is no hyperbole in the name, "Reliable Auto Body." If anything, they sell themselves short. They're reliable, honest, do fantastic work, and even go above and beyond. After fixing my door/panel to perfection, they also found an issue with the locking mechanism which was not a part of the original estimate. They gave me a discounted rate on the part and charged $0 for additional labor required to install the new part!!! On top of that, their repair made my door look SO good, that the rest of my car looked old and weathered in comparison, so they gave me a full body (inside and out) detailing for free. My car honestly looks BRAND NEW. I couldn't be more pleased. Last but not least, Juan is great to work with. He's flexible and friendly. You get the sense that he genuinely cares about his customers. read more

My BMW got egged all over the driver side, roof and hood. The egg had cooked on over the weekend and completely ruined the paint. Didn't know what to do so I dropped by Reliable to have them take a look. First thing they do is polish it off with a high grade sander without asking for a fee. Unfortunately the damage had been done and it would need it to be repainted. They gave me insurance advice and told me exactly what needed to be done. Reliable went above and beyond by keeping my car safe in their garage, taking it to the insurance inspection and completing the work quickly. They even polished parts of the car that were not included in the claim. The guys in the shop are very friendly, honest, experienced and professional. Couldn't have asked for better service. My car looks better than new now. This is THE place to go for body work in the city. read more

Great service excellent detail on my repair. Great and fair pricing. I hate city living as people aren't respectful when they park. Went to several other places for a quote and Reliable was very fair. When I picked up my car it was cleaned and looked brand new. What I like is to support businesses in the neighborhood! Please give them a call. read more

Reliable is the real deal! They under promised and over delivered with great service and fantastic work. My car required extensive body work and I was skeptical that it could all be completed within the time frame given. They promised to have it finished quickly and they delivered. Thank you! read more

I know what you're thinking - an auto shop with 5 stars? Is that even possible? I'm happy to report that the hype is real - this place delivers some of the best customer service I have ever experienced. Now I will admit I didn't need major car repairs - I went in three times recently for a few minor issues with lights, doors, etc. However, these guys solved ALL of my problems and barely charged me anything. They wouldn't even accept payment the last time. They didn't talk down to me as a young woman. They were just super friendly and got the job down. To be honest, I don't know how they make a living, but I couldn't recommend them more. read more

Two Juans...that's all it takes. Juan Jr. used to be my roommate, Juan Sr., my landlord. I'm fortunate that they became my extended family in the late nineties and have never left my side. When I came back to San Francisco this winter with my stolen and recovered van and a cracked windshield, the Juans got me the best deal on my new windshield from a friend, had it installed and cleaned out my van just to be kind. They do good work, the are family operated, and Juan was one of the best roommates I've ever had (plus, one of the hardest workers...they both are). Five stars all the way... read more

When my right passenger-side door was rammed into on a roadtrip to Portland, my insurance company listed Reliable Auto Body as their top pick. Keep reading this and you'll see why. I took my car into the shop and I didn't even need to tell them who I was. My insurance set up the appointment on my behalf and the guys at Reliable told me that they were expecting me. Hello, does this ever happen at an auto shop, let alone anywhere? The owner, Juan Sr., called me about every other day to update me on the status and when the repairs would be finished. They even took the time over the phone to explain in detail what the repairs entailed. Mind you, I do not understand the first thing about car mechanics but they broke it down simply enough (while not making me feel like an idiot) that I was able to tell my husband what the heck they were doing. Reliable said that they hoped to have the repairs done in about 7 business days. Guess what, my car was done a day early! EARLY, as in, I got it back before the weekend. Holla. Wait, I'm almost done! The owner told me to bring it back if anything went wrong. Well, the window on the same side started acting up about 4 months later, so I took it in and they fixed it in less than 48 hours! GO HERE. Plain and simple. read more

AVOID THIS PLACE LIKE THE PLAGUE. Owner was great and offered me a quote for my car. I brought the car back and the guy in the back of the shop tripled the price of the quote. i asked to speak with the friendly owner who was out of the office and the guy became very aggressive, called me a liar for speaking to the quote the owner and gave me. Used profanity and made racial slurs about a body shop down the block. AVOID AVOID AVOID. read more

After reading the 5-star reviews on Yelp, I decided to take my Audi A4 to Reliable after getting hit with a flying tire on the highway. Yep, a flying tire. Thankfully it was just my door that was damaged. In any case, the father and son owners were very helpful right off the bat, and made the entire process as painless as possible. Although it took a few extra days to get my car back due to the wrong door being delivered initially, I didn't hold it against Reliable. When I went in to pick up my car, it looked as good as new. I'd highly recommend these guys, particularly if you drive a European import -- many of the cars in the shop were of the German variety. read more

My neighbor hit my rear view mirror the other day, and snapped it right off. Yeah, I was pissed...but I got over it very quickly, once I stopped by Reliable Auto Body. Juan was amazingly helpful, and assured me that they could fix the mirror in 30 to 40 minutes, once they received the part. I dropped it off last night, and picked it up bright and early this morning. My mirror was fixed, my car was washed, and they even removed a few bits of paint on my other mirror. It's so nice to find a local, family run shop like this, that is so helpful, honest, and dedicated. read more

I've been taking my cars to Reliable for years. I found through my insurance company--about 8, maybe 10 yrs ago. They were close to home and trusted. Since then, I've been a fan. I usually come after an accident. I don't know much about cars but I'm picky and I question everything. Juan Jr was always patient and direct. Juan Sr is pretty awesome too. The quality of the work is always great and the customer service is exceptional. I'll always bring my car here. read more