We were going to repair our old deck, but when code compliance showed up, we had to apply for a…read morebuilding permit. When we went looking for a contractor to build the new deck, we found Austin Outdoor Builders through their listing on Yelp and their website. Kit called me within a couple of days of my email, and really impressed me with his knowledge and experience with decks. I was concerned about City of Austin inspections, and he was very reassuring, pointing out that he talks to the inspectors by phone regularly. He booked a time to go over the engineering plan and the site, and again, I was very impressed when we met. He spoke of extensive experience in building decks, and asked questions about the site and the plan that reflected this. The quote was not cheap, but what is these days? My main concern was that they do the job properly and work with COA inspectors. Work started within a couple of weeks, and I was quite pleased with how the workers did their job. The only delay was to find an engineer to certify the footings before pouring the concrete. I had originally expressed concern about the durability of the support timbers, and Kit offered to coat them before laying the decking. Imagine my surprise when I found them painting the framing with high end professional oil based enamel! The only other delay was the week of the ice storm when Austin was closed for the duration. I was lucky to have family to remove the trees that fell on the lumber in the yard, because the next Monday they were back at work. Both the framing and final inspections went very smoothly and I am delighted with my new deck. I recommend Austin Outdoor Builders to anyone needing a deck.

We sought out AOB to replace a chainlink fence around our yard with an updated wood fence about 18…read moremonths ago. All around, our experience was wonderful, and they do high quality work. I'll talk more about our full experience below, but a couple of months ago we had a terrible storm in our neighborhood and a very large tree (at least 25 feet tall) fell directly on our fence. Despite a direct hit, the fence stood firm with only a small dent in the cap board. Talk about quality work! More broadly, our experience was great. We worked with a super helpful person laying out the task who made some fantastic design suggestions (totally not on our radar) that we're really happy with. The work was done efficiently to mimimize the amount of time we had to keep our dog out of the yard. And when seasonal shifting made it impossible to open our gate, they came and fixed it months after the work was done. Great experience all around and would recommend to anyone.

I recently hired Juan and his crew to fully demo my kitchen to prep for a renovation. This involved…read moreremoving all of the old cabinetry, counters, and flooring; demolishing a soffit to raise the ceiling; adding ~4 ft to an existing wall; repairing and painting all of the drywall; and installing new baseboards. Juan was an absolute pleasure to work with throughout the entire process! His bid was fair and competitively priced with other contractors. His communication was professional and always quick to inform and respond. Always on time. Always clear with expectations and flexible to adjust when surprises were uncovered during demo. I can't speak highly enough about Juan and his guys' care and attention to detail. Looking forward to working with him again in the future.

Like other reviews mentioned, I would hire Juan without hesitation again and give more than 5 star…read morereview if I could! Juan's communication was constant and clear about my house repairs. Juan and his team showed up on time all days, went above and beyond, and did amazing job! Juan even went an extra mile to communicate with me and finish flooring repairs while I was out of the country. Reliable and hard working crew!

All very professionally done! Mike came out to look, was extremely professional and thorough in…read morehis exam of our deck which needed repairs. He took the time to explain what would happen and took time to answer all questions. The workers were great and paid attention to detail by taking their time. Overall would not hesitate to recommend! Lynn

We recently reached out to Mike to refinish our deck. They went over and above in addressing little…read morepoints, going over every piece of work and doing it in good time. Highly recommend.

After getting several quotes, we chose Georgetown Fence & Deck to install an ornamental metal fence…read moreat our new home. Pricing was similar to another vendor, but Georgetown won out because they seemed better equipped to work with our restrictive HOA to navigate approval for a puppy picket fence. Their responsiveness and ability to fast-track paperwork gave us confidence--and they did deliver on that. We wanted a rackable puppy picket design, which most companies couldn't accommodate. After some searching, Ken (the owner) located a sample panel that seemed perfect. He showed it to us in person and said he could weld a fence to of that type for a small surcharge. We signed, paid a 50% deposit, calendared a date, and believed we were set. The very next day after paying our deposit, Ken informed us the sample panel was unavailable nationwide, with no new stock for months. Already under contract with him and having to let our dogs out on leash for a month, we reluctantly settled for his only other option: a standard rackable fence with puppy mesh. Ken did reduce the price to reflect the substitute panels, but charged full price for the puppy mesh. Given the frustration of losing out on the fence we'd waited for, comping or at least discounting the puppy mesh would have shown goodwill. Instead, we paid for something less than what we bargained for; a compromised design that's a challenge for yardwork. Our neighbors (also Ken's customers) have shared their displeasure with weed-eating their side of the puppy mesh with us on more than one occasion. To their credit, our installation went smoothly without a hitch and on time. Georgetown uses a blend of Portland and quick-set cement so the job is done in a single day. That worked for us, though some might prefer posts to set up overnight. By mid-afternoon, our fence was in place. Still, the end product was not without flaws. The fence looks good from a distance, but, up close, some welds are inconsistent, and a few welds are incomplete with visible holes. The gate hardware was bare minimum--no self-closing hinges, no key-locking latch. When I later asked about upgrading the gate hardware at my expense, Ken dismissed it as no longer possible and told me I didn't need it. Meanwhile, our neighbor's installer provided higher-quality hardware as standard. This was our first metal fence, and we relied heavily on Ken and his experience for guidance. In hindsight, it felt like we weren't offered the best options. There were also issues with our sprinkler system made obvious by the fence installation. Ken hinted before the contract that he could help if our builder misplaced irrigation heads relative to the property line, which happens often. Sure enough, our builder's irrigator missed the property line on several heads. When I called, Ken's only suggestion was to "call the builder yourself." It all worked out in the end, but the help implied up front was ultimately not what we would have hoped. After two months, rust was already showing at several welds. Nothing catastrophic, but disappointing because that means painting over the weld spots was inconsistent. I'll just touch it up myself rather than engage in another conversation. Maintenance is on me, sure, but after only three months? In the end, Georgetown delivered a decent fence at a fair price--just not the one we contracted or the quality expected. Scheduling was quick, and installation was efficient. However, the hit-or-miss welding and paint quality, budget-grade hardware, and limited assistance on sprinkler issues left us underwhelmed. Even their HOA connections ended up moot since the fence they ultimately installed didn't require pre-approval. And while Ken did adjust our project total to reflect materials actually used when the original materials fell through, paying full price for the less desirable puppy mesh solution we never wanted left us with a bad taste. Would I say don't use Georgetown Fence & Deck? No--they're competent, reliable, and can get the basic job done. But if you do, no matter who you go with: 1. Get written confirmation the materials you want are in stock before paying a deposit. 2. Do your research and nail down every detail up front in writing. Don't assume options will be available later. 3. Get promises in writing and in your contract. In short, for a functional standard metal fence installed quickly at a reasonable cost Georgetown Fence & Deck is fine. Look elsewhere if you desire higher quality workmanship or more flexibility in design and feature choices.

Reached out to Georgetown Fence and Deck for a small front yard project…read more Met with Justin to talk about the vision my wife and I had. He took notes and I felt like we were on the same page from initial meet to the end of the project. I would 1000% be reaching out again to do our backyard. 4 words to sum it up: WOW!!! DAMN!!!! THANK YOU!!!!! (Before and After pics included)