Paid for an hour massage; got a half-hearted attempt at a booty rub and a bottle of water after…read moreless than 20 minutes of non-massage. I am thoroughly sore (and not in the good way), which I thought was the point of paying $65 for an hour massage. But apparently I was mistaken. And apparently also required to give tip for the aforementioned amazing service. Yeah. No. This place is trash.

This place is nice and super clean. I got 1 hr massage and this was awesome. My pain and pressure…read moregot release after that. The massage room and shower room is beautiful. I would definitely go back again.

I'm honestly shocked at how overpriced Refresh Thai Spa is for what you actually get. The service…read morewas average at best, but the pricing reflects what you'd expect from a luxury spa experience -- and this simply wasn't that. The atmosphere felt pretty standard, nothing upscale or memorable, and there were no extra touches that would justify the high cost. For the amount charged, I expected exceptional service, attention to detail, and an overall elevated experience. Instead, it felt like I paid premium pricing for a very basic massage. There are plenty of other places in Plano offering similar or better quality for significantly less. I don't mind paying more when it's worth it -- but this absolutely wasn't. Would not return.

Very rude and dismissive. The website said they take walk-ins. Prior to me driving to the…read morelocation, I called and asked about walk ins and they said yes they accept walk-ins. When I get there I asked about a simple service (shoulders and neck only). They said, "no we don't accept walk-ins" and didn't even offer to schedule me for another day/time. Just rude and curt.

This new place is a great place to go relax and get rid of your stress. I felt so refreshed after…read moremy massage that I now have a new place to get refreshed. Will make this a weekly visit for sure. Super great staff.

My first time here. Excellent relaxing massage at a fair price. I was so relaxed I think I fell…read moreasleep during some of my massage.

My friend recommended this place. She said she got the best massage from here. I got the package…read morethat included the rose petal foot soak, massage, facial, infrared sauna and I probably missedsomething. Chocolates too! It allowed me to relax in peace for two hours and just be. It's definitely worth going g and the price point is right considering how much higher end places charge. Go. You won't regret it.

Overall a great experience. Four stars because I didn't get my feet, hands, or buttocks massaged by…read moremy masseuse, but my sister's masseuse did all of her body. They had champagne and chocolates to enjoy during the foot soak. The champagne was in plastic Dixie cups. I see other posters that had actual champagne glasses. It's the small things that count. The sauna was really nice afterwards. Overall a very pleasant experience. I just let wishing that I had gotten a little more.

I got a groupon for my husband for his lower back pain. we have tried some other massage place but…read moreall according to my hubby just ok.. so we are not so sure about this place. however we got Joseph for my hubby and my hubby is extremely happy with him, he really got to the core problem of his lower back and shoulder, we liked it so much that we bought 5 more massage for a special price. Joseph is the BOMB!

This is my update from my last experience. I had the office contact me to try their services again,…read moresince the last guy that did my massage no longer worked there. They were very accommodating to my boyfriend and I who went together. I told the masseuse my problem areas and she did a great job focusing on them! She also worked on some problem areas that I didn't even tell her to! She was very receptive to my body and knew what she was doing. They were also flexible with the services we chose. This was definitely a way better experience than the first! Thank you for a great massage and the friendly staff.

I was looking into a place to get a massage and I found this establishment. I was greeted…read moreimmediately upon entering and inquired about services. They explained the services they offered and had a compressive menu of massage services. The employee was polite and explained their full menu of massage therapy. The venue was clean and they even offered a discount. The best perk about this business is that they have dedicsted parking for massage guests. This is essential for busy days at a shopping center. I would recommend trying Purist Massage.

Loved my massage. This is my second time here. But sadly I will not be back. I paid prior to coming…read morethen when leaving I was begged for a tip. I offered $5 and she told me $5 would not do anything. It's the audacity for me. Last time I did not have this issue and left a nice tip.... Begging for a tip is insane.

This massage shop is clean and tidy .I had a foot massage that felt amazing and helped improve a…read moretendon injury .I will definitely keep coming back for foot treatments

I am a regular customer at this massage parlor. The therapists are incredibly patient, meticulous,…read moreand professional--I highly recommend it to everyone.