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Relais des Landes

3.8 (4 reviews)

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Domaine des Hauts de Loire - Le salon dans le bâtiment  principal

Domaine des Hauts de Loire

4.3(12 reviews)
15.5 km
•€€€€

Oh my, I love this place. I felt like fairy princess in my all pink room, complete with old…read moretimbers peeking out of the ceiling. The bed was pure heaven. The grounds were spectacular. I loved the grounds, the main building with check-in and the to-die for restaurant. Restaurant is pricey as you'd expect at a Relais et Chateaux. I went to the unheated swimming pool and realized how cool the changing rooms were in a stone building, covered in roses. Staff very nice and kind and efficient. Need some plugs in the bathroom besides shaver plugs. Blow drying my hair was very tricky.

I've stayed at many Relais & Chateau (R&C), three in the past two weeks. This is my first ever…read morecomplaint. It concerns Les Hauts de Loire in Onzain, France. The site is advertised as having air conditioning and a Michelin two star restaurant. Still today their web site claims both. One area on your R&C site does say one star. We booked 5 nights in a suite, about 800€ a night. We get there and, as I have asthma, I need an air conditioner. We could not get it to work. We went to the lobby and were informed that air conditioning is not needed or available and is turned off. Turned off and unavailable, yes, not needed, no. It makes no sense. It costs nothing to leave it available; if no one needs it, they won't turn it on. But if it is needed, it is not available. But it was advertised as available. We were met with a shrug. Obviously it was a cost saving move. Not available--it won't be used. Room value to me was less than half of what was charged. Ridiculous price. And false advertising. I later expressed my concern to Eric, the manager, who stopped by our table and asked how our stay was. Another shrug. It's not available. A heel turn and he was gone. The room air was stifling and there was no air exchange. Windows had no screens against insects and were not opened. We sweated all night. Each night. Management did not care, did not sympathize, did not resolve the issue, and did not compensate or even acknowledge it to be an issue. As for the room, furniture is dated, blue rug throughout tacky. It was not up to R&C standards. As for the two star Michelin restaurant, it's been downgraded to one star and the website stills advertises two. Appointments are incredibly dated. Affinage on the cheese cart was not great, served a couple not yet ripe fromages. Continuing, the wine list shames Michelin. The first three wines I ordered were "out of stock." Two days later, they were still listed as available, yet still out of stock. In an era of computers and photocopiers, it is completely inexcusable that a wine list is not maintained accurately, especially when such a list is a draw to a restaurant. It's a fake wine list. Michelin should check the cellar, not trust the restaurant. The "wide selection of [actually available] excellent wines" is shameful for a Michelin restaurant. My opinion, after eating at multiple two and three star restaurants in just the past two weeks, is that this Les Hauts de Loire restaurant deserves none. The one bright spot of our stay was the bistro. Service was warm and gracious, food good quality. We really enjoyed the cuisine and the staff, felt like family, incredibly gracious. We did not receive any hotel request for a rating, and I'm not surprised. Other R&C hotels often ask after departure for a rating. This one does not. No surprise there. Why ask for a beating?

Photos
Domaine des Hauts de Loire - La réception

La réception

Domaine des Hauts de Loire - L'arrière du bâtiment principal

L'arrière du bâtiment principal

Domaine des Hauts de Loire

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Le Manoir les Minimes - Common area downstairs

Le Manoir les Minimes

4.2(5 reviews)
26.2 km
•€€€

We stayed one night in a 2nd floor attic charm room. We had a beautiful view of the Chateau…read mored'Amboise and the Loire River. There are exposed beams in the room and the ceiling is slanted so the configuration is a bit unusual. I was worried one of us would hit our head on something at some point but it wasn't an issue. My husband is about 6'3" and was fine. If you're much taller, I'd probably avoid the attic rooms. The hotel is great - probably one of my favorite that I've stayed at. The bed was extremely comfortable and the service was very friendly. There were plenty of in room amenities and it was spacious compared to many other hotels. I was a bit concerned about the friendliness going into our stay due to reviews I'd read. We aren't "fancy" people and I was worried that we would feel out of place. It was definitely a nice hotel and a bit more upscale but I never felt awkward being there. The price was also very good in comparison to other hotels we stayed at (realizing that Paris is obviously more expensive than smaller cities elsewhere) so this felt like a real bargain! 5 stars.

Beautiful hotel and rooms, fantastic beds and bedding, and outstanding service. The staff couldn't…read morehave been more helpful or polite and our four day stay was wonderful. And don't miss their tomato soup - it is the best I've ever had. They sell it in their little grocery bistro which has everything you need for lunch or a light dinner as an alternative to a restaurant. They'll serve it for you nice and hot in their lounge, on the patio, or in your room.

Photos
Le Manoir les Minimes - Front of the building

Front of the building

Le Manoir les Minimes - View from the 2nd floor attic charm room

View from the 2nd floor attic charm room

Le Manoir les Minimes - Common area downstairs

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Common area downstairs

Relais des Landes - french - Updated October 2026

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