Very clean and friendly service. Ryan helped us and was very nice my grand…read moreDaughter loved playing Here

I would call before visiting sadly the experience we had is what a few other reviews have had…read morerecently. Take a look at the other reviews and you'll see I would call and ask if the A/C is operational. The manager will try and tell you it's the lights that's causing the heat and so many people inside but that's a falsity. Price wise it's reasonable in comparison to other kids locations. But invest in your business with air conditioning. Me and my family have been at places like this on other states and regardless of the heat outside if your AC unit is working it's cool inside. This made for a quick trip.

We absolutely love taking the kids to Play Out Loud in Agoura. It's such a fun, clean, and safe…read moreenvironment for them to run around, explore, and burn off some energy. There's plenty to keep them entertained, and the whole space feels bright, welcoming, and well cared for. The music and upbeat atmosphere make it even more fun, and I really appreciate having a place where the kids can play and have a great time while I can actually relax and enjoy watching them. Such a great spot for families in the area!

My kids and I absolutely love coming here! Not only do the kids have a blast, but it's honestly the…read moreonly indoor play place I feel completely comfortable taking them because of how clean it is. I constantly see the owner and employees wiping surfaces down and keeping everything spotless. It's also perfectly sized -- small enough that you can easily keep an eye on your kids, but still fun and engaging for them. Parents can actually relax a little while still being involved. We've also attended two birthday parties here, and both were such amazing experiences. Highly recommend for both playtime and parties!

This is the second visit in the past two months, and once again the bathroom is out of order. There…read moreis no working restroom inside the facility. This is unacceptable for a children's playground. Kids play, get dirty, and need to wash their hands or use the restroom. Parents are forced to leave the playground and walk through the mall to find a bathroom, which is unsafe and inappropriate for young children. The front desk staff were rude and unprofessional. When concerns were raised, there was no explanation, no apology, and no effort to help. One of the play areas has been out of service for months, showing a clear lack of maintenance. I also did not see a business license displayed, nor any customer service contact information available at the front desk. Because this business serves children, I strongly believe the City of Thousand Oaks should visit this location, verify proper licensing, and ensure it meets basic health, safety, and operational requirements. At minimum, a kids' facility must have a working restroom and hand-washing access. Until these issues are addressed, I do not recommend this place to parents.

Walked in. It's located inside the mall near the exit to outdoors. As many reviews do mention that…read moreit's overpriced. I must agree. $25 for one hr no matter the age is kind of pricey. You can get more out of sky zone than here. The place was not overcrowded which was good and the kids did seem to enjoy it... I would say cleanliness it truly wasn't clean. I would highly suggest having additional staff just wiping things down throughout the day. It would be nice to see them do that but seems understaffed forsure. The good thing that once you are inside it is gated and locked so no need to worry about your kid running off. My oldest loved it and for that same reason I rate it a bit higher. There's sufficient jumpers for all ages.... which helps I guess....

This place is a lot of fun for adults and kids, I only like going during the week. Because on the…read moreweekends is crazy packed, they have no limit on how many are able to go in and jump, it gets overwhelmingly packed where it doesnt make it fun. During the summer gets worse inside the jumper extremely hot especially because of the amount of people they allow inside. During the week when its less people you are able to move around more, jump, go through with no problem my husband and i deff enjoy funbox with our 5yr old when its not packed.

The 3 stars is solely based on my toddler's experience here. He's 4, and would likely rate this…read moreplace 11/10, but all the negatives I observed will drag the 5/5 down to a 2/5. We recently attended a birthday party here on a Saturday at 4pm. The hosts had 2 party rooms booked. First, none of the tablets at the front were working properly to sign the waivers, and the staff won't let you through the locked door to the main space until the waiver is done for each adult and child entering. I went to an employee, and later to a manager, and they both eventually shrugged their shoulders and said they didn't know what was going on and walked away without resolving the issue. Eventually, a 3rd person came to assist, but the damage was already done. I was overheated and my kid was screaming and crying his head off while I tried to wrangle him with 1 hand, confused as to why we were inside the door, but not allowed into the play area. Second, the heat. THE HEAT. It was a 90+ degree day outside and no exaggeration, it had to have been in the 80s throughout this entire place. I understand the machines keeping the inflatables inflated are probably leaking lukewarm air everywhere. However, this is a no brainer at an enclosed bounce house park, so why the AC wasn't cranked down to 60, I don't know. I think the insane amount of neon lights they have everywhere in this place was adding to the heat, too. They ended up giving my GF a partial refund on her party because it was so miserably hot the entire time. Third, the place isn't setup safely for younger kids whatsoever, which basically forces you as parents to get into the bounce house to watch over your kids. In theory, the setup is wise because there's a front door, then locked lower doors separating the entrance to the play space, then the limited seating they have available is right after that, so if your kid tried to sneak out the front, it would be really hard not to see that because he/she would have to pass by the tables of parents and somehow be let out of the locked mini doors that only employees can open. However, what made no sense to me is the number of exit routes all over the bounce house structure. I counted at least 3, only blocked off by a plastic curtain that I saw multiple kids run out of. Those curtains are supposed to be for employees only, but what kid will that stop to see that signage? Very few. To make matters worse, the bounce house is way too big for the suite it's in, so where the curtain doors let out are extremely narrow hallway-like spaces that are dimly lit and mostly dump out into the back of the suite where there are exit doors and employees-only real doors. You could easily lose your kid in this mess, and it quite literally wouldn't be hard for your kid to be snatched and taken out a back door and you'd never see that from the front of the suite. Fourth, the entire place is not clean. I get this is the culture of a place like this, so when I give this spot this label, you know there's a reason. I watched 2 teenage employees "clean" a pile of fresh puke up inside one of the high traffic areas of the bounce house with a single paper towel and a small spritz of cleaner. They then walked away, not effectively ever cleaning the mess, putting up signage, or doing anything at all. I wanted to barf, as the barf spot they "cleaned" was right on a seam of the bounce house, so all that barf just remained there in those crevices that 100 more kids probably walked on all day. Last, the party system here is as greedy as they come. We also hosted our kid's birthday party at a place like this (Kids Empire in Monrovia), so I'm very aware of how the pricing and packages of this place compare to other indoor play places because I did a lot of research on these places before I booked the place we chose. This place was a lot more expensive than other similar options and getting to observe the system they had in place just made me sad. The party rooms are in the very back, all crammed together and virtually just the size of public bathrooms. It's dimly lit back there and very dungeon-ish. The capacity marked on the individual rooms was 50-60, which is insane to imagine because our 2 rooms with maybe 20-25 adults and kids in them at a time were SO packed. We were right next to the employee room, and I could see the full white board of the parties scheduled for the day - they literally schedule parties on top of one another. You'll hear an announcement in the main space when your party's wristband color is up, meaning the party limit (I think it was 2-3 hours) is done, so you need to head back to your party room and get your things. The announcements were right on the hour, yet when we exited promptly to our party room, they had already ripped down over half of my GF's stuff and had another kid's party setup! Scheduling parties literally on top of one another at this price point is just absurd.

This place is so cute!!! It was over a hundred yesterday and we were trying to find a fun place for…read moreour toddler (and ourselves) to get some energy out. They have three main features: arcade, soft play area, and the go-karts. They also have a little lounge area at the front and a small snack bar (chips, juice, soda, etc). The arcade machines were limited but very fun - included a little carousel that our kid loved. Softplay area was great, our kid was doing loops, going on the little swing, into the ball pit, going down the large slide. Go karts were very fun, they let you go around many times, which makes the cost per round definitely feel worth it! Overall, it's a great spot, wasn't overly crowded (we came on a Sunday just as a private party was finishing up), and the staff was all incredibly kind and accommodating. Definitely call ahead before you go (they recommend it too) to make sure there isn't a private event. And there was plenty of parking down the side alley/lot behind the location.

If you want to have a blast for a birthday party Kartpoia is the place to book that party…read more We did our daughters 8th birthday party at Kartopia and it truly is amazing. They have claw machines, bowling, arcade games, prizes and best part go carts. Even the Grandmas raced with the go carts. Amazing staff, clean and the best place to do a kids birthday where everyone truly enjoys the venue. Thank you Kartopia and entire staff for making my daughter's birthday unforgettable.

Came here for a birthday party! Such a great find and tons of fun for all ages…read moreThey got all sort of play area for various ages and even a claw machine section. They also have water station and snack station which is great Our party had a 2hr ish block. We were there at 4pm slot on a Sunday and it wasn't too crowded. Love how they even provide socks Overall a great place to get your kiddos wiggles out

We came here for a two year-old party and had a blast! I enjoyed the safety and cleanliness of the…read morelocation, as they made everyone, including the adults, wear grippy socks (included in the fee). Waivers are required by all individuals going in, and they put a wristband on you before you enter. Once inside, there are several different soft play areas, including trampolines, ball pits, interactive screens, and even a section for toddlers three and under. I also liked that they had claw machines and mechanical rides, which my LO really enjoyed. The five coins that they give you is nice and you can always purchase more. Restrooms were also clean and they had bathroom slippers at the entrance to wear in. There's a water tower by the bathroom. They also had a TV near the food area, and many dads were standing around it on a Sunday afternoon. All to say, this place really was fun for all!

We absolutely loved this indoor playground! It's huge, very well maintained, and feels incredibly…read moresafe for kids. The entire play area is nicely padded, clean, and thoughtfully designed with plenty of options to keep children entertained and active. There's so much to explore, making it easy for kids of different ages to find something they enjoy. You can really tell that safety, cleanliness, and having a fun experience for families are a priority here. Highly recommend this place for a fun, safe, and active day of play! We'll definitely be coming back!

Great place for a kids party! We've been here several times after school too and it's a wonderful…read moreplace for my 6 and 3yo.

We celebrated our granddaughter's first birthday at Play All Day Playground, and we couldn't have…read moreasked for a more beautiful experience! From A to Z, the owner took care of everything for us, including the catering, cake, and goodie bags. She also decorated the entire place in the beautiful theme we requested, and everything looked absolutely amazing. The owner was so kind, welcoming, and attentive. The playground was very clean and spacious, and the restrooms were kept clean at all times. I was especially impressed by how frequently the employees checked the floors and restrooms as they passed by to make sure everything was clean and that everyone was having the best experience possible. We highly recommend Play All Day Playground for any special celebration. We will definitely be back very soon! Thank you, Play All Day, for helping us create such a beautiful and unforgettable memory for our granddaughter.

My kids love going here, its a very clean playground and the staff is very nice. I recently did my…read moredaughter's birthday here, the prices are very reasonable and the owner works with you with the budget that you have. I would highly recommend for a playdate or birthday party .

We had a wonderful experience hosting our son's first birthday party at South Play! The space was…read morebeautiful, clean, and perfect for celebrating with family and friends. The play areas kept the little ones entertained, and the setup made it easy for everyone to relax and enjoy the celebration. The party was a huge success, and we were so happy with how everything turned out. South Play was a fantastic venue for such a special milestone, and we would absolutely recommend it to anyone looking for a fun and welcoming space for a young child's birthday party!

Have used them for my son's 4, 5 & 7 bday parties! Great service. Super clean, supervised play…read morearea. Lili is a pleasure to work with and her team is awesome. They take care of EVERYTHING so you can just relax and enjoy the day with your little and your guests. Their outside area is perfect for outside entertainment.

unbeviable, every time we go (4 or more times a year) it feels…read morelike home,,but quietier... clara valencia, anahis sanchez,lisa,kalla,haley ryan and even jack......are always just wonderful people... from the spa,pool,staff ,housekeeping ,food service ,everyone there are beautiful people....and it is the only place i truly relax.....sincerely and thank you,,,,,,bobby downes

Beautiful and elegant resort with many indoor and outdoor areas ready for wedding and other events…read more We have a small dog with us and they are very pet-friendly, with special rooms for us and accommodate our late check out request since we have to attend a brunch event before checking out.