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    Reidco Service Company

    5.0 (1 review)
    Open Open 24 hours
    Updated 3 months ago

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    2 years ago

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    KG Lawn Care - Turf, mulch, shrubs!

    KG Lawn Care

    (75 reviews)

    After installing our pool in 2023, I've had constant issues with dead spots in my back yard,…read morecausing me to explore the idea of installing artificial turf. I did a lot of research on artificial turf companies servicing the Brushy Creek area and after some shopping around, came across Umesh and KG Lawn Care. After receiving some ridiculous quotes from some of the "bigger" artificial turf companies, offering a lower grade of turf for a substantially higher price, I went forward with the project with Umesh and KG Lawn Care. Umesh took on my project of installing approximately 1000 sqft of artificial turf, metal edging, and black star gravel around some cypress trees. Roughly a month before starting, I expressed to Umesh my desire to have the project completed in time for our family's annual crawfish boil, which he assured me he would fulfill. I can't say enough positive things about Umesh, Lucas, and their crew. As we neared the date of my family's party, Umesh assured me that he would push to make the deadline, even with unpredictable central Texas weather. Umesh not only kept to his promise in finishing the project in time for our party, but also knocked it out of the park! The artificial turf looks incredible and instantly became my daughter's favorite place to play. Umesh and his crew put a level of detail into the project in ensuring every aspect was perfect for my family. As pleased as I am with the project itself, the most noteworthy aspect I want to highlight in this review is how Umesh does business. In a world where so many are looking to cut corners, charge more, and provide less, I found that Umesh is a man of immense integrity who keeps to his word. Umesh delivered on his promise to ensure my yard was immaculate for my family's party, but most notably, his promise on pricing. A day before our turf was set to be installed, Umesh was notified by the turf company that the turf we picked out was no longer available (with zero warning). Umesh was forced to upgrade the turf at a difference of nearly $800. I offered to split the difference with Umesh but was told: "Nah man, it's all good. I like to keep my word and pricing. It's not your fault." This really struck me that Umesh was willing to eat $800 in order to keep his word with me on pricing. KG Lawn Care exceeded my expectations and truly helped me complete my dream back yard - The quality of work and character of Umesh will have me recommending him and his company to all my family and friends!

    UPDATE: contacted Umesh end of Feb 2026 to quote additional work. After sending picture of areas…read moreneeding work as requested, received bid and invoice for 1/2 deposit. Invoice was for "ATX Outdoor Upgrades", which Umesh stated was his new DBA. Paid 1/2 deposit same day and scheduled work for week of May 11th. On morning of 5/11 texted Umesh for expected day work would start that week. He texted back to "stand by....little behind." Waited over 24 hours for any feedback before I texted him again regarding schedule. Received text back that rain on Sunday "was a killer" and requested moving job to following week. Agreed if he would guarantee job would start on the 20th. He agreed and said would arrive 9-10am. After no arrival or contact on the 20th, texted at 10:20a asking ETA. Rec'd text back "No way today...too wet. Will dump trailer and be ready tomorrow. Dump site is soaked". Had rained previous night but areas in scope of work were easily accessible. Umesh texted would arrive "10ish" Thursday, 5/21. Received text at 5:43am on 5/21 that he needed "to reschedule wasn't able to dump trailers. Rain is about to kill us". I texted back that we had not received any further rain and he would need to call me to reschedule. Received text back requesting to start Monday it was a "bad week too. Everybody needs off with school ending". After reminding him that Monday was Memorial Day, Umesh replied to start Tuesday. I reiterated that if our job was not started Tuesday and completed by Wednesday, he would need to cancel job and refund deposit. Received text from Umesh this morning (5/26) at 7:30a that he would have to refund deposit "don't have help today. Got backed up". Supposed my refund will be credited to original form of payment within 2 days. We'll see if he follows thru on this since it appears his word means nothing and he only says what he thinks the customer wants to hear at a given moment. Very disappointed in his lack of business ethics, communication and follow thru as we were originally very happy with the work he did for us last year. Would definitely NO LONGER RECOMMEND KG Lawn (or now ATX Outdoor Upgrades).

    Reidco Service Company - landscapearchitects - Updated May 2026

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