Customer Service--the definition of great customer service is Foothill Cyclery! My journey with…read morethem started over 10 years ago when I was looking for a place to service my Rad Rover e-bike. I first took it to CBO (it was downhill from my house) but they stuck their noses up in the air--they were not going to work on a silly ebike! I rode over to Foothill, and talked with the staff there about what I wanted to do, and they were happy to help me. About $1000 later my Rad was super Rad, and Foothill had a customer for life. Since then I have literally spent THOUSANDS of dollars there--purchased 4 bikes (so far) from them and a whole slew of accessories--all because Josh and the staff were willing to talk to an e-bike kook. No matter how crazy an idea I have for my bikes, the gang there will listen, weigh out the pros and cons of my decision (many times saving me from myself), and then execute! So if you are looking for a new bike, or need your old bike serviced, look no further than Foothill Cyclery!

100% recommend this place. When my grandmother's wheelchair wheel came off during our trip, we were…read morein a real pinch and needed a quick fix. Josh and the team at Foothill Cyclery went above and beyond to help us out--they wouldn't let us leave until the problem was fully solved, even though they didn't have the exact part on hand. Their kindness, patience, and dedication meant so much to us. We are incredibly thankful and truly appreciative of their help.

I called thinking I could make a appointment and they told me stop by 12-5 we will show you how to…read moretune up your bike $10 hour free consultation. So this granny who bought a used Flyer ebike with a caboose in the back to carry my 3&7 yr old grandsons took it in the guys are so patient and AWESOME!! I cant say enough they have a whole shop full of any kind of tools you need, the vibe and energy in this shop is incredibly AWESOME I felt so comfortable and confident I fixed my brake cables and fixed up my chain until the part comes in I will be back to replace it I think either Dan or Matt taught me, I had a blast and learned so much, now me and my grandsons will ride safely, I am grateful If you want help learning about your bike or building a bike check them out.

This is a wonderful place for the masses. The people are really nice, patient, and the prices are…read morefantastic. But this is not a high end bike shop. If you feel special on you $5k bike, but you would feel MORE special if it cost $8k.... This is not the place for you. But if need help and aren't 100% sure what to do, this place is THE place.

Arts is the premier bike shop in the SLO area!…read more Awesome customer service from Humberto and the rest of the front staff every time I am here. The mechanics in the back that make everything happen are all super knowledgeable and really care about their craft. These guys also do a ton of community outreach with local cycling clubs like VCC and the cal poly tri team. If you want people working on your bike (road or MTB) that will go the extra mile, look no further than Arts!

SLO county rider. Arts is the place to go…read morePrice Service ATTITUDE! They treat you right and get you back on your bike 2 thumbs up

Wally is the coolest most knowledgeable bike guy there ever was! I wanted an E Bike, he delivered!…read moreJust try any you like, he says! And I'm sure he and his brother can fix ANYTHING!! very good prices! Trustworthy!

Wally's Bicycle Works has been our local bike shop for as long as I've lived here since 1991. My…read morefavorite purchase came after I was involved in a horrific accident while riding on LOVR. My girlfriend did NOT want me getting back on a bike, but I insisted Walley had the perfect answer for my safety concerns. He recommended I get Electric Recumbent Trike, Cattrike, that would afford me the opportunity to get around town with equal effort. The harder you ride, the more the engine kicks in to get you up to speed. What I find most fascinating about my E-Trike is how much more often I'd hop on it versus grabbing my car keys. My goal whenever I ride is "To Be Seen." I have flashing lights and a bluetooth speaker that announces my presence whenever I'm out on all our fabulous trails in SLO county. Whether you're someone who wants to competitively ride or someone like myself that enjoys simply being out in the sunshine, Walley, with his experience and inventory can get you well on your way. When I first purchased my Cattrike 559 Walley helped my a ton on the price, not only was it affordable for my budget, but he let me make the last payment after a week of riding. I was blown away he first trusts someone and affords them the opportunity to show the goodness in the bike riding community. Walley has hosted, sponsored, and contributed to special event fundraisers and downtown events by donating goods and services. Whenever there's a parade or special function downtown, you'll see Walley and his kiosk of bikes there to help and volunteer. Walley's Bicycle Works includes these services: Bike/E-Bike/Trike and helmet Rentals Help plan and coordinate your ride Bikes at all levels/budget for sale Purchase Equipment, parts and clothing Sponsors Events help you organize your event Hosts kids ride a long parties for parents Full service repair shop for all your needs You can inquire about buy-backs and trade-ins on bikes Save yourself the headache of trying to order the right bike to meet your needs and let Wally's Bicycle Works show you the options available in the bike world. Wally prides himself on a hands-on approach to bicycle sales that promises you that the bike you choose is truly something that will keep you on the road for years. I often stop by his shop just to talk about life and share stories about the things going on around town. Wally is at the shop Monday through Saturday 11am-5pm with his brother there to help get you on your way! Overall Grade: A+

Amazing service !! Frank went above and beyond to get my SC…read moreHeckler brakes replaced & dialed. Highly recommend this shop for many reasons and they actually have a great in stock selection.

All I wanted was for them to change the handlebar of my bicycle; something that they were supposed…read moreto do fast. Not only did it take a whole week for me to collect my bicycle, but it came back very dirty and obviously had not been well maintained at all. To make things worse, the bill came out to around $200. When I asked why it was so high, they told me they had added a bunch of extra work but none of it was clearly explained or approved beforehand. Apparently they charged me for things like cable adjustments, brake tuning, and a "general tune-up," none of which I asked for. There was even a cleaning/service fee, which makes no sense because the bike was still dirty when I got it back. At no point did anyone call or check in to ask if I wanted these services done. It felt like they just piled on extra charges to pad the bill. As a matter of fact, I have been here several times before, so I expected better customer service, but unfortunately that's not the case. The lack of communication, transparency, and attention to detail on your part is astonishing, and I feel like I have been misled rather than assisted. All in all, considering the lengthy waiting time, the state of my bicycle upon returning it to me, as well as suspicious charges, it would be hard for me to recommend this place.

I stopped in to get a fuel canister for my MSR camping stove and they had a good selection,…read moreincluding different sizes. The staff was friendly and helpful. Price seemed standard for what I purchased.

Incredible service, everyone is extremely helpful. Took care of me, I sent the rest of my family in!read more

Trinity Cyclery is great! I took my daughter's TRI-Bike in for a complete tune up, tires/tubes,…read morecables, and wrap. They were fairly priced and we had the bike back inside a week. Everything came out great! I highly recommend them! Cheers!

These guys were incredibly friendly and helpful with us right away. They have great prices compared…read moreto other shops we went to. Thank you again for fast And extremely friendly service. Definitely be back!

Had a minor break problem and the owner fixed it free!!! Now that is service…read more Thanks for your time. Support this business.

Owner is very congenial seems to know what he's talking about fixed one of my E bikes with a back…read morewheel problem other ones could not or would not fix it for me, but he did had a great price

The Wife and I were in Avila for my birthday week. We decided to rent some bikes to take on the…read moretrail that leads out to the Avila Barn. I ended up picking e-bikes and The Wife was terrified. She said, "If one of us dies, I'll be so mad at you!" She really did say that. We waltzed into the bike shop, in the group of shops right off Front Street. Easy peasy. The gentleman running the place was super nice and answered all of our questions and gave us some options to choose. We looked around and picked a couple of bikes that looked like standard, step through beach cruisers. I skipped the helmets, just to mess with The Wife. The nice dude went through the operating such as throttle, brakes, kick stand, turning on/off, etc... We were ready to cruise the open highways, wind blowing through our hair as we sped helmet-less, laughing and yelling at people. We really didn't yell at people, or go on the highway, or speed. We did laugh and have a great time while not going more than 10mph! Ha! We were both a bit shakey to start, as we had not ridden any type of bicycle in some time. It was just like a pedal bike and in fact we peddled quite a bit and used the throttle for some of the small hills just to make it easier. We had a great time and when we returned the bikes, yet another nice dude met us and checked in the bikes. We hung out and chatted for a bit before venturing off to find some cocktails to sip by the beach. Oh, and on the way home The Wife said that she had a great time on the e-bike and maybe we should look into getting some. Huh? OK... Go! Ride Wild!! HAVE FUN!!!

Easy to use and get started. Different bike and scooter options. You can even rent both in the same…read moregroup. Great pricing. Several fun excursions from the shop. I'll do this again!

My wife and I had an absolutely fantastic experience with Pedego Electric Bikes / Pismo Beach…read moreBikes. We recently purchased two e-bikes (Mokwheel Basalt ST 2), and the entire process was outstanding from start to finish. The customer service was truly some of the best we've ever experienced, and Toby was incredible. She was extremely knowledgeable, friendly, and genuinely passionate about helping us find the right bikes. She took the time to answer every question we had and clearly knew everything there is to know about e-bikes. What really stood out was how much she cared about making sure we got the perfect bikes for our needs. She encouraged us to take a test ride and walked us through all the features so we felt completely confident in our decision. There was never any pressure -- just great guidance and expertise. We ended up with two Mokwheel Basalt ST 2 bikes, and we absolutely love them. The whole experience was fun, informative, and seamless. Honestly, the experience was so great that every time we go back to Pismo Beach, we'll want to stop in and say hi. That's the kind of impression they made on us. If you're thinking about renting or buying an e-bike in Pismo Beach, this is the place to go. Amazing service, great people, and an all-around great experience. Highly recommend!

Awesome service but did not want to wait in line for 1hr other then that they are greatread more