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Rehab It Physical Therapy

5.0 (1 review)
Open 7:00 am - 6:00 pm

Services - Rehab It Physical Therapy

Physical therapy

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4 years ago

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HSS Stamford

HSS Stamford

2.3(3 reviews)
2.6 mi

When HSS performs a successful surgery they are good, but I assure your I when they make a mistake…read morethey want nothing to do with you or their error. Dr. McAnany left me permanently handicap, and they could not care less, on to the next victim, business as usual. Please do background checks, get references because I woke up from surgery unable to walk and left with bilateral Foot Drop.

Arrived for 9:45a appt at 9:59a due to unusually heavy traffic. It was probably 10:05a by the time…read morewe were called to the front desk. Several minutes into the check-in process, was told they would not see her because it was past the 15 minute grace period allowed for appointment times. My mother is 86 years old and is having terrible lower back and leg pain making it very difficult to walk or sit. The receptionist tried to help and put me on the phone with his manager Michael who then said there was nothing he could do other than reschedule the appointment to several hours later because there was only one provider and one room available and that provider had a meeting to attend at 11 or 11:30am. In the time it took to wait to speak to someone and have that conversation they could have been well into the appointment seeing her. But more importantly it is disgusting and disgraceful they would turn away an 86 year old in terrible pain and struggling to walk over a few minutes and a meeting. And maybe Michael the manager was constrained by policies enforced by his superiors, I am not necessarily blaming him, thoughI was told it was up to him. Even in our system where healthcare is a business, I've never come across that kind of total disregard for an elderly patient's care and well being. Total lack of decency. Never going back there again.

Rehab It Physical Therapy - physicaltherapy - Updated May 2026

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