Unbelievable experience after many years and many doctors and feeling incredibly defeated I…read morerandomly saw ads for this place and figured what do I have to loose. After one visit with Dr Hefler figured it out. By this point I'd already had 6 MRIs from other doctors meds, injections to no avail. He called me with the news himself not a nurse. I couldn't be more impressed and grateful. I couldn't be more grateful to him after years of debilitating pain someone finally figured it out. He then referred me to Dr Greene for surgery another fantastic experience. All in all I will ONLY ago here for any orthopedic needs and send everyone else here. PT employees are fabulous, nurses and desk staff always made a pleasant experience. Highly recommend.

What has happened with your customer service? Ever since you were purchased by private equity, it…read morestinks. You have great doctors but getting an appointment is more painful the the injury. I have called numerous tomes this morning and can't get through. Time to switch to HSS.

I stepped out of my comfort zone of NYC and went the more convenient route staying in CT. From…read morebeginning to end HSS has exceeded my expectations. The whole process of getting appointments, approvals from insurance companies to expediting my procedure (Thank you Bernadette!) was hassle free. Now on to Dr. Hung....He has a truly sincere, compassionate way of making you feel you are in good hands. He was extremely reassuring that he indeed could help me. I have been through multiple back and hip surgeries and have seen more MD's then most people see in a lifetime. Dr.Hung is professional and took my extreme anxiety issues into account when preparing me for my procedure. Throughout my procedure he always checked in to see how I was handling it all. He brought my pain levels from a chronic 8+ to an amazing 1-2. I realize my back issues are not going to disappear forever, but the relief Dr.Hung provided has been life changing. I am so grateful to have found such a wonderful Dr with such a terrific staff!!!!

Dr. Joseph Hung of HSS is truly one of the best doctors. I had been suffering from buttock pain for…read morequite some time due to a pinched nerve in my spine. A couple of weeks ago, Dr. Hung administered an epidural injection, and I felt significant relief the very next day. Now, two weeks later, I can say that I am 90-95% pain free. His knowledge, skill, and professionalism are deeply impressive. As his patient, I am immensely grateful for the care and treatment he provided.

Accommodations are First Class. Rehab Staff are knowledgeable and very willing. Recreation programs…read moreappeal to diverse interests. All can find something worthwhile.

Still sub standard in every way. My mother died in September 2025. It is now May 2026 and I've…read moregotten four emails from Peter the Director regarding Covid shots. Well, my mother's dead so not much we can do Peter. Pathetic.

I spoke with one of the receptionists, named Sara/Sarah, who was extremely rude. I called before my…read moreappointment with a question around the estimated cost of the consultation. She quoted me a figure that was 3x more than what my insurance estimated for me so I asked (respectfully and politely) if she could check again. I would have been fine if she had politely told me that unfortunately, that is the rate, and perhaps atleast pretended to be helpful/understanding. However, she seemed very agitated and had an attitude that really turned me off. I had received a positive referral to see Dr. Brodsky but decided to cancel my appointment on the spot because of Sara/Sarah. This is really an unfortunate way to turn off new patients.

I have seen 4 of the doctors at OSSM over they years and would recommend all of them…read more Office staff have always been polite and professional. Prompt at returning phone calls and filing paperwork when requested. Highly recommended.

I love Dr. Cavallo's office…read more I came here for an evaluation after I hurt my knee and went to Stamford Hospital ER and they told me I sprained my knee. A week and a half later my knee still didn't feel right. I made an appointment to go to Dr. Cavallo. He was real thorough. After he did the test. He diagnosed me with a torn meniscus in my right knee, he even said you can get a second opinion if I would like. He does a lot of them, he him self has even had the surgery. I was very surprised since Stamford hospital was so off with my diagnosis. Dr. Cavallo actually did my surgery and I was very nervous because this was my first surgery. He put me at ease and did my surgery perfectly. Recovery was long and one of the toughest things I've had to do through no fault of his. I also started physical therapy in the same office with James Caroleo and he and his team who have also been wonderful. I would highly recommended Dr. Cavallo office for your orthopedic needs.

I have nothing but great things to say about Doc Cavallo and his staff. A special shout out to the…read moreladies at the front desk. Laura, Vilma and Brandy have taken great care of me throughout the years and are always punctual with appointment reminders. It's a truly wonderful feeling to walk into an office and be greeted by friendly people who you can tell truly care. Another favorite of mine, Lori!! Always smiling and glowing she's a trip and have always ensured surgery dates are set and all documents are in order. Doc had performed two surgeries on me in the last few years. (Right shoulder repair, left knee arthroscopy). I enjoy coming in to see Doc as he answers all my questions and is extremely thorough. We have always talked all options prior to surgery and I have never not felt comfortable with his opinions. He's got a great personality, is super friendly and I have recommended him to many of friends and loved ones. There are plenty of doctors out there who may get the job done, but if you want to feel like you truly matter and that you are in good hands......there's only one thing to do.....call Doc today and you will understand exactly what I mean. Should you need physical therapy, his staff (James and Isac) on site are also amazing. I've moved to a different state and would still call these guys should I have any PT needs.

5 stars are not enough. Dr. Lynch is a highly skilled surgeon.  From my initial consultation to my…read morelatest follow-up, I have felt nothing but complete confidence and total comfort with Dr. Lynch's care. Beginning with scheduling my appointments, they do not overbook, the experience was completely positive.  The waiting room is clean, and light and airy. The PAs who initially see you are competent, and friendly and caring.  Dr. Lynch was sensitive to my concerns. He answered my questions completely and clearly, in a manner that I could easily understand. The surgeries (total replacement of both knees, three months apart) couldn't have gone better. There was minimal pain for surgeries of this kind. I was up and using a walker the day after surgery. I graduated to a cane within 2 weeks and discarded the cane after 2 months. I am now walking around better than I have in 20 years. I cannot recommend Dr. Lynch highly enough.

I saw Dr Lynch for my knee. I was not pleased with the care, he injected me with a steroid without…read moreasking if I would like the area numbed and did not explain as he was going thru the process. I had to always make sure to tell him to spray my knee with numbing medication,which should be the patients choice not the doctors Encouraged me to buy a knee brace that out of pocket besides insurance was 200 dollars and only wore it a few times because it would not stay in place which he told me after I said something about that yes that happens. I felt he was disinterested in my care and without going into further detail was not compassionate or professional and have since found a professional and caring doctor.

I would not recommend this place unless you really have a simple, obvious orthopedic injury. The 2…read morestars are for the admin on the walk in side and the technician who took x rays, they were nice.. Walk in doctor was rather abrupt, gave me meds and therapy but no diagnosis. Was told for diagnosis, to schedule appointment with regular doctor, which I did, but was booked with a PA, not doctor. 45 minutes past my appointment time to see a PA for 5 minutes who did nothing- no new tests, still no diagnosis. Someone suggested a surgeon there. Again almost 45 minutes late past my appointment time to see an older very grumpy surgeon who acted completely annoyed to answer questions . Not a professional environment in my experiences. There are several admin people when you first walk in, most not doing anything but would not check me in - said you have to do it yourself at a touch screen kiosk that no one was sanitizing after multiple people touching it. They were fast to ask for my credit card to get a copay once I checked myself in.

Nothing fast about it. Soonest I could get in is January 27 and I made the appointment before…read moreChristmas.

Clean, professional and caring. Could not have asked for a better, seamless experience. Thank you…read morefor taking care of me.

Just had a procedure done at the Wilton Surgery Center. The staff there are wonderful,…read moreprofessional and efficient. Everyone from the front office staff to the clinical staff were reassuring then followed up with providing me with excellent care. Also, the facility itself is conveniently located. It's clean and provides a personal touch that big hospitals lack. Id like to thank each and everyone that I encountered today for the work that you do with such care. Thank you!