Regus keeps raising rent without making it worth the increase (coffee is at least $3 per cup, printer is $1 per page), and the utilities are consistently short circuiting meaning AC and heat are often on the fritz. Construction is currently being done in the building and there is often no notice when there will be noise or potential disruption to our business, and we're basically just told to suck it up.
My biggest issue is that I tried cancelling our lease before the 3 month renewal deadline, and their system didn't register it so now I'm locked into another year lease despite reaching out immediately (and technically still within the 3-month notice deadline). I've attempted to be in touch with Laura O'Brien who told me I have a grace period to change the upcoming lease so I can get out sooner, but she's been nonresponsive for days. It's almost impossible to connect with anyone else about the situation and the website/app is completely incomprehensible so it looks like we're stuck for another year. I do NOT recommend Regus at all, at least not without having a lawyer look over the documentation to see if it works for your business. read more