I found the spot where the laptop folks hang out. Ten or so, most set up with headphones. One woman was so set up in her "office" that she was having a loud Zoom call! This was at 9am and at this point, there weren't many tables left for people to sit with a coffee. I do this. I have sat in a coffee shop with my laptop for hours. But if I look around and see that most tables are taken up and there's no room for paying guests, I'll move along. These folks weren't doing that. As for the coffee? Mrs. K. and I split a delicious latte as we planned our travel for the rest of the day. I liked the spot. [Review 975 of 2025 - 1238 in Massachusetts - 24529 overall] read more

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I really want to love Caffe Nero, but every time I try it it's just okay, and I feel this way across all locations. I needed a pick me up in Legacy Place and couldn't find a Starbucks or Dunkin Donuts within walking distance so I settled for Nero. I got their blueberry refresher and it tasted like straight up high fructose corn syrup. And it was $5. I will say the ambiance is very cool, they have a "medieval university" feel inside with lots of books and places to sit and get some work done. They also have a bar which I've never seen before in a coffee shop but is pretty cool. read more

Went in for a quick pick me up. The cafe is gorgeous and very cozy. Plenty of space! I order a Matcha Latte with half a pump of strawberry. I saw the barista pull out a premixed Matcha so I was no longer interested :( while I didn't enjoy my bev, the barista was really kind. I do know their coffee is pretty good but I will never get Matcha from them again. read more

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This has become a frequent hangout spot for my friends and I because of its proximity to work, the comfortable atmosphere, and great drinks and snacks. We have been meeting here for bible study in the evenings for the last couple weeks and everytime we go, we find a very cozy table. The only downside is that the inside space is on the dimmer end. But in the warmer months, they do have outdoor tables if you're looking for natural light. There is a water station, which I like to use before making up my mind on what to get from the menu. So far, I've tried their iced strawberry and vanilla matcha and cinnamon roll. The iced strawberry and vanilla matcha was good and it was nice to watch the barista prepare it with so much detail. It was on the sweeter side especially after mixing everything together. I did realize that by the time everything is mixed, the matcha flavor is diluted, and the drink tastes a lot like fancy strawberry milk. The cinnamon roll doesn't look like much in the glass case (in fact it looks dry). But once its warmed up and you taste it, everything changes. The bread has a croissant like consistency, where it's buttery and flaky, just firmer. Since the bread is not as sweet, the frosting is and taste like a cross between butter cream and cream cheese. I wish it did have more cinnamon. I'm not sure if they already have this but it would be cool if they had board games to use or even rent out. They also do have a private meeting room you can reserve. The parking situation varies, where some days/times it can be easy to find spots and other times you might need to drive in circles - but that is expected with a plaza with so many popular options. Also, it can get busy inside, so prepare to wait a bit for your order if there are a couple people in line. read more

Caffe Nero - Coffee & Tea Near Me - Dedham, Massachusetts

Visiting from Los Angeles. First time having an espresso martini by Synclair and it was delicious! The latte was beautiful handcrafted by a barista named Eleanor I believe made my whole experience here wonderful! Would come again for the coffee and the ambiance. read more

Caffe Nero - Coffee & Tea Near Me - Dedham, Massachusetts

Came here on a Sunday afternoon and it's very busy-- very long line and most tables are occupied. Got a pumpkin spice latte but they were out of the pumpkin spice syrup -- even though that's the drink they're advertising outside their doors and on multiple signs inside. Instead they said they had Maple Spice (once I asked what other fall drinks they had), which I didn't see advertised anywhere. Service was friendly. I didn't like that there was no food menu anywhere and no prices on the food items displayed, so I didn't end up getting anything for myself. Honestly shocked that such a big chain would be so chaotic with no food menu + prices anywhere to help when it gets busy like this. read more

I have been coming to caffe nero for a long time and have loved it, however I have never had an experience quite like this one. Our $70 order came with two small matchas when we wanted medium that are the color of milk except for the little strawberry at the bottom, our cold chicken pesto pinsa sandwich and the wrong pastry. We had originally asked for an apple cinnamon swirl - but instead received coffee cake. I realize it is not cafe nero's fault and mostly the worker since her main focus was to keep the line moving instead of prioritizing customer satisfaction. read more

I went into the cafe 25 minutes before closing and wanted to buy a capri sandwich and a tiramisu and they worker told me they can not sell to me because the sandwiches were wrapped up and closing in 25 minutes. read more

Caffe Nero - Coffee & Tea Near Me - Dedham, Massachusetts

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Coffee good, snack good, ambiance: why the hell has this Caffe Nero at Legacy Place, Dedham, had its interior heat so high? I was there yesterday at about 4 pm, and a week ago at about the same time. Both times the temperature was oppressively hot. After opening a small chocolate treat, my girlfriend and I noticed that the chocolate was melting....! I mentioned the high heat to one member of the staff, and she just shrugged my complaint off, saying corporate controlled the heat. Is that true? My estimate on interior heat was close to 80 degrees F. This issue raises a concern about food safety and temperatures of food storage areas. Furthermore: The lamps in the restaurant are covered in dust...this place needs a cleaning! A complaint will be made to the Dedham Health Department. read more

Like the pastries and coffee drinks. But I don't want to go there in winter as no seats are available. Cafe Nero has become a workplace for quite a few folks and they most of the seats and leaving customers no place to sit and enjoy pastry and beverages. What a shame. Hope the management put a time limit on people using facility for work. read more

Very cool location and nice ambiance but sadly the service and coffee was horrid! The line wasn't that long but we ended up waiting over 30 mins to order a coffee and a latte. I ordered the caramel latte with an extra shot, I watched the barista fill the iced coffee cup full of milk to almost the top of the cup..... managed to splash those two mini shots in, the coffee was flavorless and basically a tall glass of milk, I tasted zero caramel. My moms coffee also filled the rim, tasted burnt and just yuck. So $16.00 down the drain I ended up throwing both away. I'm confused really I never seen baristas prepare a latte this way. Yikes. read more

Library cafe, cool relaxing vibe! Got the winter blend coffee and chilled by the fire with some yummies from Whole Foods. The coffee was comforting, faintly spiced with a hint of orange/citrus to brighten it. read more

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Decent place with great decor. The two times we visited while in town almost all the seats were taken with people working. Good coffee, tasty selection of bakery items and a good vegan offering. Friendly service. read more

Caffe Nero - Coffee & Tea Near Me - Dedham, Massachusetts

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Go to spot to get light work done, 10-11am is always the sweet spot for me. Hot chocolate is always tasty and safe choice. Ambiance is very welcoming and service gets the job done. Definitely check them out. read more

Great place for coffee and the almond croissant is amazing. usually busy and sometimes a little loud.

Be prepared for long lines on the weekends. Kudos to the two baristas that were holding down the fort. Great place for a work meeting, studying or just socializing. Best hot chocolate. Lots of parking. Just a cool vibe. read more

I found my new go to in Cafe Nero! Amazing Coffee! Incredible treats and incredible ambiance at this location! Staff is amazing also thanks! Most enjoyable place to sit and indulge! read more

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Have been here multiple times and it's about as bad as service can get. Routine 30 mins for even a small line. They started to serve alcohol too but nobody really knows how to even serve it and they don't have many wines even in stock, and some employees are not authorized to pour alcohol so it will be another added 20 minutes. read more

Overpriced, overrated, over crowded and understaffed. We went here because it was close to Whole Foods where we had to drop off some Amazon returns. Long line of people. 12 oz canned seltzer drinks about $4, spring water about $3, small yogurt parfait consisting of plain yogurt, a couple Tble of granola and a few cut up strawberries $5.50. Sandwiches were premade and just lying in a case (which did not appear to be refrigerated). My husband's order was made wrong (entirely wrong item prepared) and had to be redone. I asked a question about the sandwich I was going to order (regarding condiments) and the barista confidently answered but then had to go double check because she wasn't sure if her answer was right. After paying for our food there were no seats available inside or out because people were just sitting there. So we waited for a seat while my cold overpriced drink got warm, my warm sandwich and my husband's coffee got cold. Would not recommend this place. read more

This is a review for all the Caffe Nero's I've been to. One of my favorite places to grab a light bite and/or get some work done. They have ample seating indoors, great wifi, and outdoor seating. Coming here is like going to the an old library-- the decor is made up of vintage and antique looking furniture and there's books everywhere. Lots of people will be diligently working from their laptops here, but I usually never have any issues finding a seat. I haven't had any drinks here, I usually get a blueberry muffin which is always soft and on point. They have also sandwiches and lots of pastries here too. You can rent out their private meeting space at the Dedham location for $50 per hour, one hour a time. The meeting space seats about 10 people and you have to make the reservation in person. My only suggestion for the Dedham location is to add some umbrellas for shade. If someone from Caffe Nero with power is reading this: PLEASE BUILD SEVERAL LOCATIONS IN THE SOUTH SHORE of Boston. read more

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I enjoy coming by here while strolling around Legacy place in the mornings. The ham and cheese croissants are great! And I usually will pair with a chai latte. read more

Caffe Nero is an Italian coffee chain. It is super high quality compared to a Starbucks or Dunkin' Donuts. They have many food and drink options. If you are vegan I also have noticed they have a lot of vegan baked goods. The interior is super cute and relaxed. Great place to sit down and get some work done. Lots of seating: couches, desks, chairs, tables. It is decorated almost like a bookstore. Very cute. Coffee is great. read more

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Service is friendly. There are several seating areas: an indoor air-conditioned area with sofas or dining tables, outdoor tables and benches for sunny days, and a sheltered open-air patio with sofas for cool summer days. The coffee is excellent. I have had lattes and frappes. The frappes are not the icy-like texture you would find at a Starbucks; it's silkier like a creamy nitro cold brew. There is a decent selection of sandwiches and pastries. I have only tried the tiramisu so far, and it was delicious. read more

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I wish we had a Caffe Nero in RI! I love the ambience inside the cafe. I ordered their iced mocha and bacon and cheese croissant. Both were amazing! Definitely a great cafe to stop and grab a snack if you're shopping around legacy place. read more

Caffe Nero - Iced Mocha @rhodycoffee - Coffee & Tea Near Me - Dedham, Massachusetts

Excellent service, the staff is always so friendly and fast. They make it feel like they're enjoying giving out the quality stuff they're serving. Never had a bad thing on the menu. The coffee is some of the best around, I love the mascarpone and prosciutto sandwich and would get a coffee here every day if I could. Donuts and all of their sweets are great. Ambiance is great, old library and book store vibes on the inside always kept nice and classy. I go here every time I'm in the area. Would give six stars if I could. read more

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The chai I had here was very ok, and the pain au chocolat was good but nothing to write home about. It's got a super cute vibe though - lots of books and an old library feel. The service was friendly as well. Unfortunately, the chai just didn't hit the spot for me. read more

No line around 6:00pm on a Friday. Pros: -Great atmosphere. -Lots of pastries for weirdos like me that don't drink coffee. -- Pain au Chocolat ($3.25) Pretty good chocolate croissant--buttery, flaky and soft inside. I could do without the powdered sugar coating that only serves to make a mess. Brownie Seems a lot different in terms of consistency than the chocolate chip brownie we've had from the Longwood location--this one is a lot more dry and we didn't even want to finish it. Pass! read more

Caffe Nero - Pain au chocolat ($3.25, January 2019) - Coffee & Tea Near Me - Dedham, Massachusetts

If you have speech defect or speaking with an accent you might miss your line. Today my wife and I were staying in line to get our coffee and barista asked "Am I ready?" I started to answer that I'm waiting, and she switched to other customers. Next barista started with another customer until I loudly asked "would I get my cappuccino please?" I understand they are busy but I was really tired on my job and could not speak fast ... I was very disappointed and sad We will never visit Nero in Dedham mall again read more

This place is really cute and it was actually quite calm and quiet when I went. I ordered a small caramel latte with almond milk and a regular mocha latte. The barista was a bit slow with the order and almost forgot the caramel but was really apologetic and nice. The mocha latte is not that sweet (barista said it was but we just gave different definItions of sweet). I added a stevia when I got home and all is well. They also have a food menu but we weren't hungry. I think this place is best for working as the noise level is low for a cafe. They had jazz playing in the background so I would still need my headphones. Five stars for the ethos but three stars for the coffee. read more

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Josie was super helpful and very nice! Ambiance is excellent. Coffee is well-made with many options. Comfortable seating, lots of seating options. Located in Legacy Place so plenty of walking around it also. read more

Caffe Nero - Menu - Coffee & Tea Near Me - Dedham, Massachusetts

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Service and ambiance are the only reasons to come here. However, the seating is strange and too communal for my liking. The service was phenomenal. The sweetest baristas. The chai tea itself was underwhelming. read more

Not sure about the bad reviews, but I had a very good experience here yesterday mainly due to the staff, which is very pleasant and customer service orientated special shout out to young Celine a very, nice person who was patient with myself and my 88-year-old aunt, she made us this tasty espresso mocha drink That we both liked ..we were pleased and impressed with this establishment. It's got a nice ambience as well. Lotta good looking pastries. Prices are reasonable. read more

Sorry I tried... Food was fair at best... Fresh baked muffin? (Was stale...) Service was horrible... Communication with server was a failure... Language barrier caused order errors followed by coffee spilled on white shoes... Felt bad for server being put in a position that they could not handle or possibly understand... read more

My number 1 Caffè Nero! First of all, they are located in Legacy Place, very popular place with shopping area, cinema, bowling and etc. Secondly, they have very professional staff. Sometimes they hire new guys, but the quality stays at the same level - excellent. Interior is on top. There are a lot of tables with outlets, free 3 hours Wi-Fi (but without YouTube - reasonable). IThus, they are great. If you want very good quality, rich taste and strong coffee, go to Caffè Nero! read more

I absolutely loved the atmosphere. It can be quite busy at times and impossible to get a seat. I was also upset that I paid for food and my coffee but was not given a receipt, apparently you need to ask for one. Despite that I would return. read more

An awesome space to be sure. I could spend days here hanging out with all the books. We had two mochas to go. Without checking the volumes of the drinks, I ordered small for both of our drinks and was somewhat surprised by the smaller than expected cups of coffee we were given. I was equally surprised at the relative cost of said coffee. Our drinks were quite good, so it's not that big of deal. Just be sure you double check what size you're ordering versus what size you expect. read more

Caffe Nero - Great space! - Coffee & Tea Near Me - Dedham, Massachusetts

Caffe Nerooooo you're my heroooooo! I have fallen in love with Caffe Nero & their delicious lattes and croissants. Mmmm. I always get a hot vanilla latte & it's so smooth and *divine*!!!! I could literally drink one every single day, but I'd go broke. Lol Their croissants are so soft & I'll always order one with my coffee! Don't skip on the croissants! (Chocolate is my fav). So glad I live less than 10 minutes away, so if I'm ever wanting a coffee (and not craving Dunkin') I come here. :) The decor is so cute! It's in a good location: close to a lot of shops, ample parking (when it isn't crazy busy) and lovely atmosphere. read more

That lady put a lot of ice and cant listen whats my order, i keep repeating it and shes rushing things.

It's a chain but I am in love with their espresso. The lattes are always so smooth and made just right. Service is always fast and friendly. Ambiance is just right, love the book decorations, very cozy! In nice weather you can sit inside with windows open or sit outside. They also have great pastries to pair with your coffee. Fun treat while you shop! read more

My ham & cheese on a baguette was ohhhkay. The coffee was good. Service was helpful and friendly. I do highly recommend checking this place out for the vibe. It is sooooo cute and there are several cozy areas to sit and chat or read or work. We have been scouring the south shore (I know Dedham is not technically south shore, but whatever) for an enjoyable atmosphere, and nothing comes close to Caffe Nero in Legacy Place. read more