If I could leave zero stars? I would…read more
I had an extremely disappointing experience with Parker's Kawasaki in Pahrump and hope my experience helps other buyers avoid the same situation.
A few weeks ago, I purchased a Kawasaki Z125 from the dealership and worked with Travis throughout the process. During our initial discussions, I was told my monthly payment would be approximately $50-$60. After my financing was approved, I was asked to return to the dealership instead of being informed over the phone that the payment amount had DOUBLED.
When I arrived, I was told the payment would actually be $100 per month, then "no more than $107." After completing the purchase and reviewing my financing paperwork at home, I discovered my actual monthly payment is $112. This was not what had been represented to me during the sales process, and I believe the final payment amount should have been clearly and accurately disclosed before I signed the contract.
I also made it very clear that I was concerned about whether I needed a motorcycle endorsement to legally ride the Z125 on the streets of Pahrump. I specifically asked because this was an important factor in my decision to purchase the motorcycle. I was told that if the motorcycle was registered as an off-highway vehicle (OHV), I could legally ride it on local streets (excluding Highways 160 and 372) without obtaining a motorcycle endorsement.
After researching Nevada law and speaking with local law enforcement, I learned that this information was incorrect. As a result, I purchased a motorcycle believing I could legally ride it under circumstances that were not actually permitted.
After I raised these concerns, the owner, Kevin, offered to pay for my Motorcycle Safety Foundation (MSF) course $251 & pay for registration.
While I appreciate that an effort was made to address the situation, it does not resolve the additional expenses and inconvenience I now face, including travel to Las Vegas for the course, fuel costs, possible lodging, time away from work, and the difficulty of legally transporting the motorcycle until I meet Nevada's licensing requirements. Not to mention $251 doesn't cover the course & the registration.
The motorcycle itself was priced at $3,699, yet the total amount financed is $6,776.83. That makes it even more important for buyers to fully understand every financing term, fee, licensing requirement, and legal obligation before signing any paperwork.
What concerns me most is that during my conversation with Kevin, he acknowledged that Travis had caused similar issues with customers in the past. However, I was also told by Kevin's wife that nothing like this had ever happened before. Those conflicting statements left me questioning whether these problems are being taken seriously.
This purchase was especially meaningful to me. My brother was killed in a motorcycle accident on July 7, 2025. Buying this motorcycle was my attempt to overcome my fear of motorcycles and find some personal healing. Instead, what should have been a positive experience became stressful, confusing, and incredibly disappointing as well as financially straining.
My advice to anyone considering purchasing from Parker's Kawasaki is simple:
* Independently verify every financing term.
* Research Nevada licensing and registration requirements yourself.
* Never rely solely on verbal explanations.
* Get every promise, representation, and clarification in writing before signing anything.
I cannot recommend this dealership based on my experience. Buyers deserve accurate information, complete transparency, and confidence that they are making an informed decision. Unfortunately, that was not my experience. If you're willing to make the drive to Las Vegas, I believe it's worth considering dealerships with a stronger reputation for transparency and customer service.
