Adj: An Adequate Automotive Administrative Agency (for Adulting)…read more When you have to adult, it can be annoying or challenging, or maybe that's just life. I usually can renew my license by mail, as many do, but every so many years, I have to go in and get an updated photo (aging is awesome, lol) and for an eye exam (another attribute of aging, lol). When I received a notification that I had to go in, I went online and made an in-person appt ASAP. This office is most convenient to me and it's very popular. It was scheduled out like a month! Still thankful I got an appt before my license expires altogether. Went at my appointed time, I sign in right away and the rep at the desk was helpful. After checking in, I waited about 10 min's and then was served at one counter where I did an eye test quickly, paid the fees (wow, inflation) and then was given paperwork to wait for my photo at another dedicated counter. Thankfully, the whole building is cooled nicely and there's plenty of seats for waiting. There is no wifi, fyi. That took another 10 min's wait or so and then I was all done and ready to go. Altogether about 30-40m at this DMV. Overall, a smooth and uneventful experience for which I'm very grateful. This office is super busy, so if you need to come here, my advice is to book an appt online and be on time to report to your appt so you don't lose it.

One of the three gates of hell. . Aka: THE DMV and specifically this location…read more I've been going here for over 10+ years and the service here is atrocious. . It's diabolical, it's always someone who hates their job, hates customers and genuinely seems to hate anyone approaching them with a general question. I'm in here today and the guy at check in with the glasses had a terrible attitude and was very passive aggressive. This location just seems to hire anyone, when I came in a guy was already pissed off with staff so they called a manager up front to deal with the debauchery of it all. . A manager apologizes to him for something that was their fault and then it proceeded to go absolutely nowhere. This is the closest location to where I'm usually located so I've dealt with it over the years but wow this place is cursed atp. . Maybe in the next ten years it can improve a bit, but I'm not confident that will be the case.

I'm sorry but a lot has changed, the other reviews are right. You can't call anyone to ask a simple…read morequestion or even make a appointment. The number on the page is for the licensing department of DMV, it's not even for the business center. I blame the state for all the new rules...

Had a title correction issue and this team was fantastic and friendly to work with. They should be…read moreappreciated and not beat up so much as witnesses in my short visit to the Sacramento IBC office. Stay positive and know that there are a few who do appreciate what you do!

Employees are helpful, communicate clearly, and are patient during application processes. Wait time…read moreis not bad compared to other DMVs.

New hours and way of checking in. You don't have to come early in the morning anymore, they bring…read moreout this QR code about 10 minutes prior to opening and you can scan it and if you're fast you can get the first number.

The DMV historically and iconically is known for its rude and surly employees. This particular…read morelocation does its fair share to keep that spirit alive. I had an appointment. I arrived 4 minutes before my appointment. It was an 8:10 am appointment and the dmv just opened at 8am. Window 13 clerk just says "ID Code". My "Drivers license number or my appt code?" Exasperated he says "no, your last name and the time for your appt." Weird, I wouldn't think of this as a code. I provide the info. He asks " did you fill out the information online?" I said I did but I'd done it 3 years ago and again 2 months ago when I set my appointment, he just heavy sighs and says "go take the test. It's at the wood door." I look behind him from where I was and I can see 5 wood doors. I asked which one? He raises his voice and says "THE WOOD DOOR." I can see that this dude will be as useful as a butthole on my elbow, so I just decide to walk around and fine it. I complete the form in about 6 minutes and I see my 4 digit code next to window 14. I go to window 14 and see they are helping a person. So I stand in the appt line again and window 13 sees me and does this exaggerated eye blink and says "you again?" I gesture to window 14 and say the board says I'm supposed to go to window 14 but someone is there. Then the clerk at 14 says "I'll get to you in a minute." with an edge in his voice. Jfc, this place just opened and all of the employees seem so salty and surly. So I wait behind the woman being helped at 14. I proceed to hear Window 13 be a total dickhead to the next 3 people. He even said to one person "it's my job to direct people and I'm good at my job." In my estimation, this was an inaccurate statement. I will say, that while my window 14 person started off surly, he was quite nice by the end of our transaction, but here's the thing: Most of us don't work at the dmv and most of us are not going to the dmv more often than once a decade. We the general public don't have an intimate knowledge of the building layout or the systems in place. Maybe if these DMV folks showed a little bit more grace and understanding, they would get less flack, less flack would mean less stress, less stress would mean less dmv workers that hate their job and show it at the beginning of the shift. Customers service is hard and some customers a just total buttholes, but you can't treat every customer as an automatic butthole.

Efficiency? What efficiency?…read more I booked an appointment online and showed up on time. My number wasn't called until 50 minutes after my scheduled time. An appointment that should have taken 15 minutes tops, took well over an hour! The person who helped me was very friendly and did his best to speed through the paperwork, but the wait time is just ridiculous. Making an appointment ahead of time is no different that just showing up without one. Even showing up 10 minutes early, I was just given a number that was behind 14 other people. I know these 14 other people "showed up" before me, but I feel like people who make their appointments ahead of time should be given a different group number or be put into a different queue to be seen faster...otherwise what is the point? I know DMV employees are just trying to do their jobs, but with the way they run the place, it's not really surprising why so many people get mad or irritated with them. They really need to figured out a better system!

This place has great customer service. The gentleman that helped me out was very helpful with a…read moretransfer of a registration he also showed me a print out of all the specific fees that was being charged for the transaction that I was doing! DMV doesn't do that! I highly reccomend they are professional and inside looked very nice as well. Will be back for sure! P.S. And they open at 7am !!!! For all those early birds.

Had the best Experience working with these guys at this place , I didn't even know this place…read moreexisted until I was referred there by a friend of mines, I needed to get a Vin verification on my 1972 Olds Cutlass to complete my Registration and With COVID 19 in place all the DMV offices are closed , anyhow they were open by appointment only and were Ll wearing mask for the protection of everyone, the place was also super clean, I went to this location and these guys got it done for me and charged me a small fee that was a no brainer cause I probably would have paid double that amount just for the ease of convenience and no wait , I left there with Plates and Tags for my car, If you or anyone are looking for DMV services I would definitely recommend this place !!!!From this point on I will never go to A DMV office unless I absolutely have to, 10 Stars for these guys here!!! Thanks Again!!!

The staff member that helped me at my appointment was courteous, knowledgeable, and very helpful in…read moreassisting me with paperwork in applying for or Medicare. The website is more than a little confusing. I know the website actively tries to encourage people to do applications online, but I preferred having a human being assist me.

1 Star The worst…read moreSocial Security office I've ever dealt with. The representatives here were extremely rude and unprofessional. You can't even ask a simple question without being cut off or spoken to in a disrespectful way. I understand that working with the public can be stressful, but customers deserve basic respect and courtesy. I went there looking for help and information, and instead I left frustrated because of the way I was treated. The customer service needs serious improvement. People come to Social Security because they need assistance, and they should be treated with patience and respect.

Love this girl! She makes dealing with the DMV stress-free and easy since she will literally do…read moreeverything for you. If you're a busy person or don't have all the time in the world to take care of simple dmv tasks she's your way to go! Had my change of name && sticker ready in 2 days super convenient! And she's very nice which is just bonus :)

If you need tags in a hurry !! Fast service and nice friendly people !! Only waited for two people…read morethat didn't take long easy to find lots of front parking

This is responding to the online birth certificate "service" that is an outsourced bilking machine!…read moreA copy of a birth certificate is now pretty much required by law, and making it cost so much with additional fees is outright abusive. This level of hostility from a public service is a shame.

Ok i never knew this place was here and i almost drove all the way to florin after my Sam's club…read morerun. But something told me check google to see what was close and this came up. Of course i was unsure if they were going to be able to accomplish my needs but i walked in and was greeted by this amazing angel person! I didn't get her name but she was a young Asian lady with gorgeous hair and very personable. She explained my options for what i needed and once i let her know she was able to actually research my request and take care of me right away. I hope she is rewarded daily for just being her! Her service was 5stars and the actual location is nice clean organized, with many staff and a computer station for record copy applications

This went absolutely smoothly. He was very nice and he got me in and out. I highly recommend.read more

Thank you very much Larry . He made the process very easy for me I went in there and he took care…read moreof me. Very nice guy too.