Adj: An Adequate Automotive Administrative Agency (for Adulting)…read more When you have to adult, it can be annoying or challenging, or maybe that's just life. I usually can renew my license by mail, as many do, but every so many years, I have to go in and get an updated photo (aging is awesome, lol) and for an eye exam (another attribute of aging, lol). When I received a notification that I had to go in, I went online and made an in-person appt ASAP. This office is most convenient to me and it's very popular. It was scheduled out like a month! Still thankful I got an appt before my license expires altogether. Went at my appointed time, I sign in right away and the rep at the desk was helpful. After checking in, I waited about 10 min's and then was served at one counter where I did an eye test quickly, paid the fees (wow, inflation) and then was given paperwork to wait for my photo at another dedicated counter. Thankfully, the whole building is cooled nicely and there's plenty of seats for waiting. There is no wifi, fyi. That took another 10 min's wait or so and then I was all done and ready to go. Altogether about 30-40m at this DMV. Overall, a smooth and uneventful experience for which I'm very grateful. This office is super busy, so if you need to come here, my advice is to book an appt online and be on time to report to your appt so you don't lose it.

I arrived without an appointment. Stood in line, was helped and given a number. Meanwhile I updated…read moremy info at the kiosks by window 1. Once completed I just had to wait my turn. I was helped, renewed my license, paid then was referred to another line to obtain an updated photo. Easy to do, hour and a half weight from start to finish, friendly courteous customer service representatives. Adequate waiting area with ample seats, clear audio / video next in line status and updates. Great experience. Only complaint, it was freezing in the building. Again great experience and customer service.

I'm sorry but a lot has changed, the other reviews are right. You can't call anyone to ask a simple…read morequestion or even make a appointment. The number on the page is for the licensing department of DMV, it's not even for the business center. I blame the state for all the new rules...

Had a title correction issue and this team was fantastic and friendly to work with. They should be…read moreappreciated and not beat up so much as witnesses in my short visit to the Sacramento IBC office. Stay positive and know that there are a few who do appreciate what you do!

It is a cliche but sadly often true that the DMV is a nightmare. However, I had an excellent…read moreexperience here recently. I needed a letter for my insurance company due to an umbrella policy issue. I dropped everything and walked in on a Friday afternoon not expecting much. However, I was helped with the new check in process (open your camera and read the QR code) to set up your appointment and place in the queue. I was able to check in my place in the line. It started at 36 and in a couple of hours I was called to the window. I received great help from the DMV staffer and actually needed a printout of my driver record. For only $5 the insurance had what they needed and I had peace of mind. It's very busy here but amazing how many people and their issues are processed every day.

Employees are helpful, communicate clearly, and are patient during application processes. Wait time…read moreis not bad compared to other DMVs.

Efficiency? What efficiency?…read more I booked an appointment online and showed up on time. My number wasn't called until 50 minutes after my scheduled time. An appointment that should have taken 15 minutes tops, took well over an hour! The person who helped me was very friendly and did his best to speed through the paperwork, but the wait time is just ridiculous. Making an appointment ahead of time is no different that just showing up without one. Even showing up 10 minutes early, I was just given a number that was behind 14 other people. I know these 14 other people "showed up" before me, but I feel like people who make their appointments ahead of time should be given a different group number or be put into a different queue to be seen faster...otherwise what is the point? I know DMV employees are just trying to do their jobs, but with the way they run the place, it's not really surprising why so many people get mad or irritated with them. They really need to figured out a better system!

The DMV historically and iconically is known for its rude and surly employees. This particular…read morelocation does its fair share to keep that spirit alive. I had an appointment. I arrived 4 minutes before my appointment. It was an 8:10 am appointment and the dmv just opened at 8am. Window 13 clerk just says "ID Code". My "Drivers license number or my appt code?" Exasperated he says "no, your last name and the time for your appt." Weird, I wouldn't think of this as a code. I provide the info. He asks " did you fill out the information online?" I said I did but I'd done it 3 years ago and again 2 months ago when I set my appointment, he just heavy sighs and says "go take the test. It's at the wood door." I look behind him from where I was and I can see 5 wood doors. I asked which one? He raises his voice and says "THE WOOD DOOR." I can see that this dude will be as useful as a butthole on my elbow, so I just decide to walk around and fine it. I complete the form in about 6 minutes and I see my 4 digit code next to window 14. I go to window 14 and see they are helping a person. So I stand in the appt line again and window 13 sees me and does this exaggerated eye blink and says "you again?" I gesture to window 14 and say the board says I'm supposed to go to window 14 but someone is there. Then the clerk at 14 says "I'll get to you in a minute." with an edge in his voice. Jfc, this place just opened and all of the employees seem so salty and surly. So I wait behind the woman being helped at 14. I proceed to hear Window 13 be a total dickhead to the next 3 people. He even said to one person "it's my job to direct people and I'm good at my job." In my estimation, this was an inaccurate statement. I will say, that while my window 14 person started off surly, he was quite nice by the end of our transaction, but here's the thing: Most of us don't work at the dmv and most of us are not going to the dmv more often than once a decade. We the general public don't have an intimate knowledge of the building layout or the systems in place. Maybe if these DMV folks showed a little bit more grace and understanding, they would get less flack, less flack would mean less stress, less stress would mean less dmv workers that hate their job and show it at the beginning of the shift. Customers service is hard and some customers a just total buttholes, but you can't treat every customer as an automatic butthole.

This place has great customer service. The gentleman that helped me out was very helpful with a…read moretransfer of a registration he also showed me a print out of all the specific fees that was being charged for the transaction that I was doing! DMV doesn't do that! I highly reccomend they are professional and inside looked very nice as well. Will be back for sure! P.S. And they open at 7am !!!! For all those early birds.

Had the best Experience working with these guys at this place , I didn't even know this place…read moreexisted until I was referred there by a friend of mines, I needed to get a Vin verification on my 1972 Olds Cutlass to complete my Registration and With COVID 19 in place all the DMV offices are closed , anyhow they were open by appointment only and were Ll wearing mask for the protection of everyone, the place was also super clean, I went to this location and these guys got it done for me and charged me a small fee that was a no brainer cause I probably would have paid double that amount just for the ease of convenience and no wait , I left there with Plates and Tags for my car, If you or anyone are looking for DMV services I would definitely recommend this place !!!!From this point on I will never go to A DMV office unless I absolutely have to, 10 Stars for these guys here!!! Thanks Again!!!

The staff member that helped me at my appointment was courteous, knowledgeable, and very helpful in…read moreassisting me with paperwork in applying for or Medicare. The website is more than a little confusing. I know the website actively tries to encourage people to do applications online, but I preferred having a human being assist me.

Going online or even by phone isn't as easy to get through as they recommend, (yes, I tried), so…read morebecause this office is so close to my house, I was able to leave my dad alone for a short amount of time. I just made a quick trip to get "in person" help and arrived a half hour before they closed hoping they would be able to see me. Fortunately, the interior was pretty empty of social security recipients, so I was lucky that day. At the time, I was doing hospice care for my dad and wanted to report to them that he had a change of address living with me. Unfortunately, making a change of address turned out to be more complicated than expected. They also wanted me to declare being his social security payee which I didn't realize would be necessary. I was given a list of things that needed to be done before his change of address could even be considered. I have to agree with Geneva L.'s review about how stressful and emotional going to the social security office can be when dealing with a parent's last days on earth. It took some time, (mostly because I had to wait for the next available appointment opening), but I finally checked off the list of things they needed (including his personally signed doctor's diagnostic statement) to finally get my dad's change of address recorded. Unfortunately, my dad passed away before the appointment, and they couldn't do anything more to help me since his account was no longer accessible due to his death. I ended up leaving with tears in my eyes and not even a "sorry for your loss". The small parking lot sucks, but at least the security guards were nice.

Love this girl! She makes dealing with the DMV stress-free and easy since she will literally do…read moreeverything for you. If you're a busy person or don't have all the time in the world to take care of simple dmv tasks she's your way to go! Had my change of name && sticker ready in 2 days super convenient! And she's very nice which is just bonus :)

If you need tags in a hurry !! Fast service and nice friendly people !! Only waited for two people…read morethat didn't take long easy to find lots of front parking

This is responding to the online birth certificate "service" that is an outsourced bilking machine!…read moreA copy of a birth certificate is now pretty much required by law, and making it cost so much with additional fees is outright abusive. This level of hostility from a public service is a shame.

Ok i never knew this place was here and i almost drove all the way to florin after my Sam's club…read morerun. But something told me check google to see what was close and this came up. Of course i was unsure if they were going to be able to accomplish my needs but i walked in and was greeted by this amazing angel person! I didn't get her name but she was a young Asian lady with gorgeous hair and very personable. She explained my options for what i needed and once i let her know she was able to actually research my request and take care of me right away. I hope she is rewarded daily for just being her! Her service was 5stars and the actual location is nice clean organized, with many staff and a computer station for record copy applications

Walked in 5 mins before closing. They were welcoming and nice. We did a notary for DP and was able…read moreto get it done quick!

This went absolutely smoothly. He was very nice and he got me in and out. I highly recommend.read more