Was purchasing a car from a seller off Marketplace with a branded title. I tried AAA first to avoid…read morethe DMV and do the transfer, but they can's do Salvage title transfers. We went to Express DMV Registration Services and they were able to get us in and out in under 15 minutes. Super helpful and easy to work with. I could have completed the transfer at the regular DMV, but the service fee was well worth it considering it would have likely been hours waiting at the DMV. They gave me new plates and sent me on my way. Will use again in the future!

Yesterday had a great experience at Express DMV. I needed to handle my registration renewal and was…read moredreading the wait at the state office. I was in and out of here in minutes. The office is clean, the service is efficient, and they handled all the paperwork perfectly. If you're looking for a stress-free way to deal with DMV tasks, this is the spot. I'll definitely be coming back for all my future registration needs!"

I really hope I get to change this review to at least a 2 or 3 star, but OMG, QRS has been…read moreextremely difficult to work with. I have been trying to get a title for my Escape (Canadian-made) trailer for over a year now. The rep. I had to chase down to discuss this with was unprofessional and certainly not helpful. Apparently my title "was created" but no one has seen it and she won't communicate with anyone, me or the financing company, to provide it or clarify what the problem is. Frankly, I am not sure how they can stay in business.

Did my transfer paperwork wrong - it was supposed to go from Father to Daughter, but did it as a…read morecomplete stranger giving me the car, and added several hidden fees.

I had a very unpleasant experience at this Social Security office due solely to the conduct of the…read moresecurity guard at the entrance. I approached the building during active rain and attempted to open the door, as one would normally do at any public building. The male security guard stationed at the main entrance, who was shorter in height, stocky in build, with black hair, dark eyes, and dark skin, abruptly stepped outside, physically blocked the door, and addressed me in a hostile, authoritarian manner. There was no visible signage or clear instruction indicating that visitors were required to wait for the guard to open the door, and I had no way of knowing this beforehand. Rather than showing basic courtesy or calmly explaining the procedure--especially given the weather--the guard chose to be confrontational and dismissive. The interaction felt like an unnecessary power trip and was completely inappropriate for a public-facing federal office. I am giving one star due to the lack of professionalism, courtesy, and basic human consideration shown by the security staff. This experience was avoidable and left a very negative impression.

I'm really concerned about the security guard I came in contact with that was working Monday Dec…read more7th at noon. He was guarding the door so my husband and I asked for assistance and before I could finish explaining to him why we were there he cut us off saying "get to the point." Maybe I could empathize if I was taking up time or holding up a line but there was no one behind us and I barely talked for 10 seconds at this point. I was appalled because we are not rude people and spoke to him with respect. I finished telling him anyway that I had to drive over there because he sent my mom away and her English is not good, he said they can provide translation for her over the phone and kept repeating that when I asked if they did not have one in person or anyone to assist her with calling if I can't be there next time with her. I've never met a person who has made me that uncomfortable especially since he works with social security office to help people who are in need. Please hire more patient and kind people. I don't want to be worried about my mom coming here by herself again.

I would give them a 0 if I could I been here multiple times and every time I go it's closed...and I…read moreeven wait for it to open...for them just to tell me the system is down (girl with glasses and straight hair) I think her name is Melissa horrible service end rude

This is like the DMV of your dreams. Walk in, friendly person will great you, handle your issue,…read morepay the fees, and hit the road. I went in expecting to be told they couldn't help me. I had zero paperwork and the truck was in my Dad's name in Lake County. I live in Placer County. I needed a copy of the registration and tags. I was able to give them the license plate number and from their they gave me the registration paperwork, in my Dad's name, and the tags. I even needed a new month sticker since mine was old and crusty. I did all of this with no lip, no arguments, no "I'm sorry sir but blah blah", and it was done in 8 minutes flat. Super duper easy and you will never go to DMV again. So good you will want to keep it a secret.

These guys are great, no line, no wait, in n out in 20 mins NOT 4Hours like DMV. Everything taken…read morecare of!! Thank you

In and out in 20 minutes. did a title transfer and address change with the super friendly customer…read moreservice rep. NO DMV Nightmare! I was the only person in there, needless to say I left HAPPY!

Officer Blankenship was a great help to me today!! My car broke down on a freeway on-ramp and he…read morehad my car towed to a safer location while I waited for AAA. He was so kind and efficient, thank you so much!

The customer service is horrendous. We called in after we were involved in an accident where the…read moreofficers told us not to collect any information from the other driver because they would post it all. We called in to see if the report was ready because there website has been down for maintenance for several days and we need to get things rolling because our car is undrivable. When I called, the lady on the other end answered, I asked my question, and then I suddenly heard nothing but an automated voice. I waited for several minutes with nothing but the automated voice. She either hung up on me, or put me on hold without telling me. I hung up and called back, and she answered immediately with nothing but attitude. She clearly had no reason to put me on hold because she answered immediately, and she was incredibly rude and unhelpful. I asked a simple question, and she gave nothing but attitude. People like that should not be employed in any place that involves public assistance. Someone smashed into our car. We obviously want to get it fixed, and we obviously arent having a great time. The people who are meant to assist us being rude and unhelpful only makes things worse.​

Every time I have come to this office, the staff have been very helpful or as they can be for me…read morejust walking in with no appointment. I had to provide proof of identity when I was pregnant and folks were very kind I also came back in with the baby months later for the following year to prove my identity and they were friendly and kind to my kids. I think we can all remember to show care and kindness to others and that will most often, be returned. waiting long at times means someone called out sick or something and often is no fault of the person behind the counter. I always like to ask them how they are doing and if it's typically this busy for them or if it's unusual, they usually do have a reason either a big wave or two people out so short handed etc. I know that would be stressful for me if I was an employee in their shoes.

The Representative that I worked with was patient showed me exactly what was going on with my taxes…read moreand gave me hope that things will work out. A week later my taxes were cleared, and my refund was given to me.