Great customer service- In and out really quick-reasonable prices- Christy and Alicia kick butt-…read moreI will be back!

our dealer sent the original titlework to cvprs in oct 2018 to process a title transfer for our…read morecustomer. in feb 2019 cvprs had lost the titlework causing the dealer to have to apply for a duplicate title. it is now almost june 2019 & we still have not received a perfected title. we ahve sent countless emails to christy & jerikka, left multiple messages & have not received any response. everytime we call for an update, we are told the person is unavailable or out of the office. this is absolutely the worst agency we have ever dealt with & we have told all of our dealers & customers in california not to use their services.

Really quick I was in there to register a truck in my name and I was probably in there for maybe 10…read moreminutes and walked out with new stickers for registration and the truck registration in my name. Don't waste your time at the DMV

Registration Express Group in 1311 Mangrove Ave in Chico CA, contrary to dissatisfied reviews,…read moreseemed to bring closure and relief to what I can only imagine would have been a nightmarish situation had I been forced to deal directly with the DMV. Sam, who to this day I think highly of, said and did what he promised. That to me made my being there in his capable hands well worthy. I had previously renewed a vehicle registration, paid with Apple Pay if not mistaken, and received my tags and registration on the spot. Back then a very nice lady handled my business. Yes, back then and even now, I tried to justify not going to the DMV, and both times I felt that for the money I got a good result. Specially this last visit, Sam operated and his demeanor raised the bar where good service is concerned. Also something I've never experienced to this date happened: I received a call by Sam saying I needed to bring the original certificate as the DMV would not take a copy. Near closing time I rushed and handed the original certificate as required. This whole process had me stressed out and this new development did not appease matters with the famous line: what could possibly go wrong? Here goes the kicker! I returned home ready to wait when, lo and behold!, the darn Title was in my mailbox less than half a day later! No baloney, document was there in record time. Now how in the heck that happened, as most are familiar the DMV is not necessarily fast, I simply can't figure it out. Needless to say I praised the Lord but also the way the story ended. Seriously, 12 hours later? Almost Harry Potter like, so do forgive me if I give Registration Express Group and Sam, it's able operator, a much deserved and impressive delivery of a critical document from the DMV. Mystified and Grateful, and should point out, a nice group of people running the show. Even the cheerful skeleton inside seemed to wave me off goodbye. 5 Stars.

I went into the Redding DMV today to renew my disabled placard (which expires on June 30, 2023,…read morebecause my primary doctor had made an error in filling out the DMV placard renewal form. I am 82, short of breath, and standing in lines and walking around is very hard for me. My wait to get to a window was only 10-15 minutes and I had a chair to sit in while I was waiting. Once I got to a window, the DMV rep (Brandon) (who I did not know and had never met before) was extremely courteous and got me a seat near his window while he worked on my case. In about 15 minutes, he completed the paperwork and issued me my new placard...good until June 30, 2025! I was so relieved, comforted and pleased with the great speed, friendly consideration and help that I had experienced! Thank you again CA DMV and representative Brandon! Robert Paul Wilson

incoherent communication half the time. a slightly different set of instructions and directives…read morewith each person you speak to. Then when they know they have communicated poorly they blame you for not knowing. ridiculous waste of time.

Always easy to get an appointment. The service is quick and easy at a reasonable price. I will…read morecontinue to bring my vehicles here and have told several friends and family.

Owner is great... very personable! Able to make appointment with ease, quick service and fun…read moreconversation!

Great pricing! I needed a smog check for my vehicle and they made the process very simple and the…read morecustomer service was exceptional. I highly recommend.

I would highly recommend Rocha's for all of your automotive needs. They are professional, friendly,…read moreamazing customer service, they are very knowledgeable and courteous. I went to the new shop here in Anderson and they are truly remarkable! Highly recommend!