I have the most sweetest little baby hedgehog that I purchased from Edith who is knowledgeable and…read moreis honest, kind. If you're looking for a hedgehog she's the nicest.

We got a newly weaned hedgehog and it is great! She had us come meet him about 2 weeks before we…read moretook him home so we knew he was a good fit for our family. She is knowledgeable and friendly and also has all the products needed on site if you need them!!!

I had to put my cat down today. When I tell you this girl was my world, you better believe it. I…read morecame in, they asked their questions, I was already emotional and they handled it so well. They took her back and they handled the rest so well. They had a "comfort room" for me to hold my baby in her final moments. When I was ready I just had to press a button for the vet to come in. He came in, gave the medicine, was so sweet and understanding while I'm just a mess. I was given the option to pay beforehand and I'm so appreciative of that. When all was said and done, I have nothing but good things to say about the staff here. Every single one was so kind and compassionate. If I'm ever in this situation again, I know where I'm going.

I wanted to share a recent experience my family had at Columbia River Veterinary Specialists. I'm…read moreposting this to inform others in the community, especially pet owners, about what we experienced during an incredibly difficult time. This is not meant to discredit the clinic as a whole, but to be transparent about an interaction that had a significant emotional impact on us and may be important for others to be aware of. Our family recently brought our cat to Columbia River Veterinary Specialists during one of the most painful moments a pet owner can experience--having to say goodbye. I want to be very clear that the majority of the staff we interacted with were kind, patient, and compassionate. The woman at the front desk treated us with warmth and respect, the staff member we spoke with on the phone beforehand was helpful and understanding, and the veterinarian who ultimately assisted with end-of-life care was gentle, loving, and respectful. He took the time to explain everything clearly and treated both our pet and our family with dignity. Those are exactly the kinds of people you want working in a field that involves end-of-life care and emotional vulnerability. Unfortunately, our initial interaction with one staff member significantly overshadowed the experience. When our family first arrived, the individual who took our cat back (not the person who checked us in) made comments that strongly implied judgment about why our pet had not been brought in sooner. These remarks were delivered in a way that felt accusatory and lacked empathy, especially given that our pet was actively dying and we were already emotionally overwhelmed. Financial limitations are a reality for many families. Being made to feel guilt or shame for not having immediate access to thousands of dollars--at the exact moment we were facing the loss of a beloved pet--was deeply inappropriate and unprofessional. Veterinary professionals are entrusted with not only animal care, but human compassion. This was not the time for assumptions, judgment, or commentary--it was a moment that required empathy, discretion, and support. I'm sharing this because no family should be made to feel judged or shamed while saying goodbye to a pet. I sincerely hope this feedback is taken seriously and addressed internally, because the rest of the staff we encountered demonstrated the level of care and compassion that should be standard in situations like this. Our pet deserved peace and dignity in their final moments--and so did our family.