I've been a loyal MIDFLORIDA customer for nearly 20 years, and unfortunately I've experienced the…read moresame recurring problem year after year and over and over again. At few times per year, I get locked out of my online banking account and have to contact technical support to regain access. Today it happened again. By now, I'm very familiar with the process, so I called the published technical support number listed in the app. However, when I called 1-866-913-3733, the automated bot informed me that the call could not be completed. I then had to search for an alternate number and I called 1-863-688-3733. I should also mention that I have many years of experience working in software myself, so I'm very familiar with troubleshooting procedures and understand that issues can arise. What I don't understand is why this same problem continues to happen so frequently. And no I didn't forget my password as I log into the app many times per week. During my second call, my frustration got the better of me and I muttered an inappropriate curse word. I immediately apologized to the representative, as it was not directed at her personally. The representative then requested my member number. I had my checking and savings account numbers readily available, but I don't recall ever being given a customer/member number to provide during previous support calls? Given the circumstances, it left me wondering whether the interaction had changed because of my earlier remark, though I sincerely hope that wasn't the case. Unfortunately, the representative was unable to resolve my login issue. I requested to speak with a supervisor, but it became apparent that one was not going to be brought into the call, so I eventually ended the conversation. In all my years dealing with MIDFLORIDA's technical support department, I've never had an experience this disappointing. After nearly two decades as a customer and repeated issues with online banking access, I'm seriously considering moving my accounts to another financial institution. This entire experience has been extremely frustrating and discouraging. At the moment, my login info has not been reset. Maybe get AI to replace the rep? I'm certain, I'd be online right now.

I am really disappointed whenever someone who works in any service industry doesn't provide basic…read moregood customer service and respect. When someone hands you an ID, a card or money, you shouldn't just throw it on the counter. You should hand it back to the customer. A smile would be nice. But even without a smile, words like, "please" and "thank you" are appropriate. Why would any institution hire someone who exhibits such negative, unprofessional behavior.

The bank is off of ridge road and 19n. Good location. Not busy at all. Good service and friendly…read morestaff

PNC is my bank and has been since their inception a few decades ago - I did not have any…read moreinteraction with the staff here today I only stopped in to make a withdraw - if I have any suggestions it would be that PNC start offering larger bill denominations at their ATMs - it would be nice to be able to get $50 and $100 bills at the ATM like some of the other banks in the area. This is a nice location that is easily accessible from Route 19...

I visited the new TD Bank location in Land O Lakes today and had as great of an experience as other…read morelocations I had visited. I have been very pleased with having a bank that aligns with diversity and supports LGBTQ+ as a bank. My husband and I always feel very welcome and respected and we feel more than a number at TD Bank. Great customer service and the building is very modern. Highly suggest this bank! Aileen was great to work with and she was able to help us open a new account for a family member and open an additional checking account. She was personable and made the process super easy and stress free. Very accommodating and inclusive as well.

The staff in Land O Lakes FL was not professional and was discriminated against costumer in a case…read moreas follow. I made an appointment online (Sep 9 at 11:30 Am with Dawn Nelson at TD bank at 22711 FL-54, Land O' Lakes, FL 34639) and came on time, two associates was working with customers ( about 7 including me waiting in queue, as I said two already in the service with associates, I am the only one in the queue with an appointment online ahead and I don't know the two in service whether or not they made an appointment online or not but it doesn't matter but I was waiting ) and one of associates is Dawn Nelson supposing to meet with us on 11;30 am. I showed my schedule list in a printed-out paper to her. However, she was busy with one customer and said she was busy without further explanation, or not even asking us to have a seat and wait in lobby, etc. Then we seated and waited for our turn. But when another associate was finished with her customer, Dawn Nelson didn't ask her to take over my case, then I had to wait for more than 45 minutes after Dawn finished her serving with her costumer. Worse than that, during the 45-minute waiting, that associate switched three customers even one of them came later than me. More, when a new customer came and said he had an online appointment, the other associate took him in and did an explanation to people waiting in a line and said he made an appointment online and has the priority ( this happened almost same time when Dawn Nelson took over our case). Why didn't that associate do it during the time I was waiting? By the way, I complained to them two times during our waiting time, the first time I was very polite, second time a little angry. Their attitude was nonchalant, no words and no explanation. I think TD needs to train its staff.

By far, the best banking experience ever. Everyone is very nice and they will all go out of their…read moreway to help you.

They are a very good bank. The people there are very helpful and friendly too. I'll probably be…read morewith them until I die.

Great service Abby and team gave exceptional service when getting a land loan…read more. Personal service always knew me by name when calling.

Is give no star but I can't. They stole my girls car jumped title then sold her car jumped title…read moreagain called me threaten to kill me, by the way I have the recording on my phone which will be out on web soonCalled my mother and said they would give her a100 dollarsIf she'd take her to the store and get call them to come steal the car. So they are a scam And the biggest crooks I've ever seen in my life time. Any one with situation like mine please email me and if had bad situation email me please. Vw2583@Gmail.com Or done4881@gmail.com Thank you

I have done business with consumer financial services for many years. The entire staff has always…read morebeen very cooperative and helpful. I would highly recommend if you need to establish credit by getting a car loan or small personal loan.

I took some gold rings and broken necklaces that sat in a box. Danny & Virginia put me at ease &…read morewere very welcoming. There was no pressure and I left with a fair price offered. Money in my account right away too! Danny was patient & kind explaining all my options. Highly recommend their business!

Daniel uses all of his resources to get you most for your sale. appreciated his effort in a weird…read moremarket

I have used liberty tax in East Lansing Mi and also here in New Port Richey . My wife and I are…read moreboth retired, we bot receive Social Security, she works very little for the schools as a substitute teacher. Our charge for simple returns , no Ira's , no interest income, basic taxes were $300 I think that is pretty excessive. More than likely, my last time going there.

Shalandra was very friendly and definitely well informed. I will refer my friends to liberty tax…read morebecause she did a fantastic job and I will see her again next year!!! Sinverily. Allysa Aynesworth