This particular Chase location is located in downtown Birmingham, Alabama by the university.. it is…read morea small location, and parking is very difficult. However, there is a small parking lot in the back that if you are a customer, you can park at. The staff was extremely friendly and professional. Jordan was my cashier and seamlessly handled my three transactions. She was also extremely personable. Chase does not seem to have a strong presence in the Alabama market. Jordan, the girl at the counter, did tell me that they are expanding, especially around this area. I have been a customer of Chase for a long time. I was at first a member of Washington Mutual and when Chase purchased them I gave them a chance and it has been a very positive experience. Not only at my branch in my hometown, but since I travel a lot for work, I do try other branches and I have never had a negative experience. All In all, this was an extremely positive experience and I will give this particular branch five stars.

Very helpful with what I needed. Centrally located downtown…read moreBirmingham. My only issue was finding a place to park.

A great bank to bank with who helped me get my secure checking account opened, were very helpful…read moreand understanding. They helped me get a past Early Warning Services issue disputed and taken care of. As well as helping get my SSI direct deposit going. Chase Bank is a 5 star.

It us great to see Chase finally expanding in Alabama. This particular location is in the same…read moreshopping plaza ad Full Moon Bar-B-Que and Aldi. It is a modern looking building and I have been a long-time customer of this bank. I would definitely recommend doing your banking with Chase.

I absolutely love this branch. The wait is never long and everyone is so friendly and welcoming. I…read moremisplaced my debit card and I was able to go right inside this branch and got a temporary without any hassle. I've been a member since 2007 and I don't plan on changing anytime soon. Great job Wells Fargo!

I've only been through the drive thru to either deposit a check or withdraw cash at this location…read more But each time I've been, the tellers are always super friendly and efficient. They always have a smile and ask if they can do anything else to help me. I never feel like I wait very long even if there is another car in front of me. It makes banking so much more tolerable! No complaints at all!

This use to be BBVA. BBVA was bought out by PNC bank(for a lot of money), so here we are. I came…read morehere to use the ATM. The ATM worked fine, so there's not much more to ask for. It's very easy to get in and out of this location. Conveniently located in the Grove.

I was a customer of a bank that PNC bought out. The first time I went to a PNC branch, they took…read moreforever in cashing a small check. They also since they didn't know me went to extreme hoops for my identification, which were totally unnecessary.

If you are a business and want to open an account, be prepared to be put through the wringer as if…read moreyou are applying for a loan. All I wanted was to open a bank account for my online business which has been opened for over a year and has had over $200k of revenue. I have never bounced a check, had a perfect credit score and passed their background check. But I was told that because I did not have a brick and mortar store they declined to open an account for me. It's 2012 and global ecommerce is estimate to reach 1 trillion dollars annually and set to increase by 62% by 2016. Woodforest seems to have no interest in serving customers who make their money consulting and with online businesses and I have no interest in being scrutinized to the point I have to go into my business model and websites to validate I am a legitimate business.

Well I have to say in relation to the other review - Why would you go to woodforest for a business…read morechecking account?? They are more of a second chance checking place. Unless of course that's what you need. Woodforest is an excellent bank. They post your charges for a full 24 hours before they run them so if you forgot something you wrote. Well you have 24 hours to get the money in there. They pay you a day early if you have direct deposit on your paycheck. And they will work with you on anything. - Great bank.

I have found that Shanel Joseph is an incredible service oriented banker…read more I have been very happy to do business with Synovus Bank!

very helpful, friendly, knowledgeable, and professional. i'll be using this bank from now on. also…read morevery convenient.

The people at this bank are very helpful and caring. I logged into my online checking and noticed…read morethat a check had been cashed for a large sum of money and it was not my writing. I imetely check my wallet and noticed that my checks had been stolen. I called my local Columbiana branch and she took care of the rest by calling all the other branches. Good thing because they where at mutaly banks at one time trying to cash checks and they all go caught and arrested. All because that one person cared enough to take the time to take care of me personally. So for that I will be a Bryant Bank customer forever. Mary Edwards

I cannot say enough good things about Bryant Bank in Columbiana. The personnel go above and beyond…read moreto help in any way they can and they are so friendly when you go into the bank! I have moved to another city but have kept all my accounts with Bryant Bank. I know I cannot find another bank as good as this one! Thank you Bryant Bank!

The Birmingham branch of Charles Schwab offers helpful seminars, where they explain their views of…read morethe market, various products and who might benefit from them. Their suggestions have always had my best interest at heart. They also periodically offer a free "shredding" event where you can take large amounts of old papers to be safely disposed of. Even though I have a modest account, I have always been treated professionally and courteously by Elaine, Lynn and the other professionals at this branch (as well as the national 800 number). I have recommended the Birmingham branch of Schwab to family members and co-workers and they have all been pleased.

My husband and I transferred our accounts from Michigan to Alabama when we relocated here. His…read moreaccount was assigned to someone, and when I asked to be with the same adviser, Elaine, the office manager, said I could not, because you need to have a large amount of $$ to have that particular adviser. I told her but I have more money in my account than my husband... this didn't make any sense. This was at a Charles Schwab event, and I felt humiliated. I had never been treated like this in Michigan. I did get the same adviser, but our customer service was never up to par. Only my husband would get annual calls about his account, no one there would contact me. We have since transferred out accounts to another financial planner and we are through with Charles Schwab. I cannot advise anyone to use this firm.