Ms. Margie was so delightful and efficient. She assured me that there would be no problem solving…read moremy issue. She did so and communicated each step of the process. She made sure I understood what was happening and made sure I had all the receipts. Thank you for making my first visit to the Hoover branch such a wonderful one!

Closed my accound and ruined my credit- shit bank. Charged me for overdrafting for a phantom…read moretransaction and closed my accound without ever informing me.

put in a loan they pull credit never heard anything back from them.the worst place to get a loan at.read more

There really is not a whole lot I can say about this credit union. I have never been inside, but I…read moreuse their ATM because it is the closest ATM to me. I like that the ATM area is well-lit. They do charge a $2.50 fee to use this ATM if you're not a member. However, my bank offers me a service where they give me back ATM fees so that's not a big deal to me. My only issue is that I wish they would allow for us to get cash in increments of $10 rather than $20. I do not like to carry cash. Most of the time when I need cash, it's to have a tip for a Yelp event or my kids need a few dollars for something at school. Anyhow, because it's convenient, I'll continue to use their ATM.

1st rate service today. Had multiple transactions to make today. I made a deposit and then took a…read moreseat to wait to be addressed. I was waited o pretty quickly. I had three things to address and everything went very smooth. Without going into my personal details I'll say that the desk clearly Amir address the three account issues that I was concerned about and answered all questions that I had as well. I have met on several occasions And each time I have been satisfied with the service. As a result I do recommend this branch.

This use to be BBVA. BBVA was bought out by PNC bank(for a lot of money), so here we are. I came…read morehere to use the ATM. The ATM worked fine, so there's not much more to ask for. It's very easy to get in and out of this location. Conveniently located in the Grove.

I was a customer of a bank that PNC bought out. The first time I went to a PNC branch, they took…read moreforever in cashing a small check. They also since they didn't know me went to extreme hoops for my identification, which were totally unnecessary.

Loved that the customer service agents are friendly and helpful and quick to answer the phone. I…read morealso loved that at 5:57pm the window cashiers were just as friendly as if it were not closing time on a Friday. They handled the transaction and was just as courteous and friendly. Great customer service Legacy. And I don't even have an account there. I was just a passenger!!!!!

Like most, I hate big banks for good reason, so I love the idea of a credit union. I joined Legacy…read moreabout 3 years ago, and frankly, their technology sucks. However, until recently I could live with it because at least the accounts would sych with my Quicken. Then came the upgrade last month. I see no improvement, and now no synch. Worse, they informed me that they have no intention of a synch - only a download that I will need to upload to Quicken. This is 2020! Now I need to look for another CU or bite the bullet and go back to a big bank.

This place is called Railroad Federal Credit Union for a reason since it's located near a railroad…read moretracks. It can be difficult to find for first time customers since it's off course from the main intersection and it's located in a residential area, but it shouldn't be an issue with everyone having a gps navigation on their phone now days. The people will treat you more than just a customer and I'll recommend checking them out if you're ever need to have any financial business done or for anyone that want to open up a savings account.

I have been with this Credit Union nearly 30 years. Through the years employees have come and gone…read more But there are a few longstanding employees. One of them is a lady named "Linda". She was one of the first people I met at ACCU. She is probably one of the most knowledgable and helpful folks I've ever met. The rest of the crew at ACCU are very nice and knowledgable as well. But Linda stands out as she just knows how things work and she gets things done. You have to be able to trust the people that handle your personal financial business. Linda and the other good folks at ACCU have helped me so many times through the years and I can't say enough about their quality of service.

I love going into this branch! Everyone is so kind and helpful and I always leave happier than when…read moreI entered.

My husband and I LOVED our lender Kori Rooney. She was with us every step of the way. As first time…read morehome buyers we constantly had questions and concerns. Kori stayed patient and answered everything for us and explained it to us so we could understand the process even further. She went above and beyond to make sure we had everything we needed and ensured the transition went smooth. Highly recommend!!! You won't be disappointed!