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    Reggie The Plumber

    4.1 (60 reviews)
    Closed 8:00 am - 5:15 pm

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    Services - Reggie The Plumber

    Bathtub installation

    Bathtub repair

    Drain installation

    24 More Services

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Reggie The Plumber Photos

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    Recommended Reviews - Reggie The Plumber

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    Reviews With Photos

    water leaking from toilet

    Came out to install a new toilet and after 5 hours the toilet is loose from wall and water is leaking out on floor, paid $500.00. Contacted them two times by text in the last two days and No reply from Reggie the Plumber company but I am left with a non functioning new toilet and water leaking on hardwoods.

    Bri W.

    Hmmm. Customer service: I believe that I was talking to Reggie, but I wasn't sure if it was a secretary or something. They respond really quickly, so that was comforting. I requested a quote, and they gave a quote on the lower end and higher end. The appointment was confirmed with a 12-2 range. That was fair. However, I ended up receiving a more specified time of 1pm later. That's the time I made sure to be home for the appointment. I received a text at around 10am asking if they could come earlier, but I responded saying I wasn't there. I raced in traffic to get home at 1pm for the appointment, and after 15 minutes after the confirmed time, I texted them asking if they were still coming. They told me that they went to another client since they couldn't come to me earlier and that they'd be there closer to 2. Very unprofessional. If you provide a range, and then send an actual time, don't try to rely on the range later because it's more convenient for you. If you do, at least inform the customer. Had I not had anything else to do, I wouldn't have cared, but I fit this appointment into my work schedule, so I was pretty perturbed. Since they were already late without notice, I couldn't trust that they'd make it at 2pm. I ended up telling them not to come and made an appointment with another company that has amazing reviews. Would I recommend? No. But I do recommend Plumbing Express. They're very reliable! Will I use them again? No.

    New water heater installed by Reggie the Plumber

    Reggie the Plumber is the best! called him early in the morning and told him about my water heater leak. He showed up to check it out in like 2 hours and was able to come back and replace the water heater within a few hours because I told him I had a cancer treatment the next day and needed same day work if possible. He was very nice and accommodated my request, took away my old heater and cleaned up after the job really well. All for a fair price. I would definitely call Reggie the Plumber again for any plumbing needs. Thank you!

    Reggie in my shower. He brought in all his tools and cleaned up before leaving.

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    Business owner information

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    Thank You Lorraine! It was a real pleasure working with you.

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    7 years ago

    I called them to fix a leaky shower. Reggie came out quickly and fixed the problem. I would definitely call them again.

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    Page 1 of 2

    Ask the Community - Reggie The Plumber

    Review Highlights - Reggie The Plumber

    When the job proved more complicated than expected, he and Reggie Jr.

    Mentioned in 3 reviews

    Read more highlights

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    Plumbing Express

    (407 reviews)

    Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

    Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

    The Civilized Plumber

    The Civilized Plumber

    (19 reviews)

    Everything about my experience was excellent. Scheduling, on time, easy to communicate, looks like…read moreexcellent work. Cleaned up well, and good price. Will definitely use again.

    I contacted the civilized plumber for an estimate of work on a p-trap. The service would require…read morecutting the ceiling open which would in turn need a drywall install. When I reached out to schedule the service it went smoothly; however, when I asked about the information of the drywall installer this is when things took a turn. I was not responded to and had to follow-up multiple times. I then wrote the team to note it was frustrating to have to follow-up so much on a crucial part of the work. For some reason using the word "frustrating" apparently was not seen as polite and I was labeled rude. I tried to explain my view point but was prompted to cancel my appointment. I really wouldn't recommend using this business because it's quite unprofessional the response I received, and I also find it alarming that a customer can't voice a viewpoint. I think businesses should be open to feedback and work with clients to reach a solution or at least acknowledge the viewpoint especially if it is factual. My main concern with this business is I can't imagine needing to solution with them if something goes wrong on the job site. The team feels inflexible, insensitive, and unprofessional. There are a million and one service agents in Atlanta, I'd keep searching and not utilize this team. Customers deserve to have a professional communication dialogue.

    True Plumbing, Heating, & Cooling

    True Plumbing, Heating, & Cooling

    (41 reviews)

    I've been very happy and satisfied with the level of professionalism and availability with the…read morecompany. From the moment I called them, they were able to come out the same day. I've used them a handful of times in a short period of time to address some items at one of my homes. They give you a 4 hour window of when a technician will be able to come. They updated my newly purchased homes kitchen sink pipes to an S Trap and also brought my water heaters thermal expansion tank up to code. When the technician has entered the house, they wear the shoe coverings. I really appreciate that. I've mostly worked with Gary who was very awesome and also Matt. If you pay with cash/check you can get a 2% off.

    Our water heater stopped working and I had to call True Plumbing again. Hunter came out the very…read moresame day and said we had water around the bottom where the pilot light is. When we replaced it, the new one was placed directly on the basement floor with no pan or anything around it or under it. Our basement has never flooded before (in 25 years) but it looks like some water may have come in near the new water heater. I don't know why else there would be water inside the water heater at the bottom. Hunter said they can no longer honor the warranty for the water heater because of this. It seems like it should have been raised off the ground at least a couple of inches when it was installed or had a pan of some sort to protect the bottom of the water heater. But I'm not an expert on water heater installation so what do I know? Hunter got the water out with paper towels and relit the pilot light. Hooray! Hunter saved the day. I think he may have changed the setting back down to its lowest because we are running out of hot water very quickly when showering. Hopefully that's all that has been done. We keep forgetting to check it until we're freezing in the shower :)

    Reggie The Plumber - plumbing - Updated May 2026

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