We love the food and service here. If you're setting up an event, book a private room and have Jack set up the details for you. They always treat us like family here and the venue is large enough you won't have to wait in the lobby for a table. Try the Peking Duck! read more

Dim Sum at lunch??!! Ok I might be the last person in the city to discover this but I am pretty excited that I did!! They have two options, lunch buffet and of course the amazing carts that go around filled with deliciousness! Steamed pork, steamed shrimp, steamed riced, it is all quite amazing. The great thing is it was super quick. So a quick walk down the street if you are working downtown and want something different for lunch! read more

I was impressed by the decor when I arrived at the restaurant as it looked classy. We were greeted and seated quickly. They had a buffet that included western Chinese food including chicken balls, spring rolls, ginger beef, and sweet and sour pork. But also the non deep fried dishes including chicken and green bean, vegetables, and black bean mussels. There was also smoked salmon wrapped around cucumber that was quite refreshing. There is also another buffet line for the hot pot. First you can choose from about 7 different types of broths. The items for the hot pot include vegetables, tofu, fish, fish balls oysters, shrimp, lamb, and pork. There are also about 10 different sauces. It's great because there is so much variety and you can meet the tastebuds of everyone in your party. There's also a selection of desserts if you have room. I had the cantaloupe and it was very sweet and a great finish to the meal, as was the fortune cookie. For $17, I was impressed with the food quality, selection, and service. I will definltely be back. read more

Great food great service! Buffet is best in town same with fondue but it's only during the winter season. Dim sum is good too no place like it where they come around with the food. read more

Dim sum was good and service was quite attentive. You can choose between the lunch buffet or a la carte dim sum. We went with the dim sum where you can order off of their push carts or if you wanted something specifically you can order directly from a waiter. This was our first time here and overall the experience was excellent. I would come back again. read more

Montreal could learn from the quality of this dim sum palace. It was the best I have had in 20 years. Freshly made; just amazing. Can't wait to get back there again. Service five star. There were 4 of us on a Friday afternoon after the buffet closed; not a problem; they delivered everything we ordered to our table in good time. read more

I love this place for dim sum, hot pot and traditional Chinese dinner. The service is really good too. The dim sum has a lot of good varieties too. If you don't know the name of the dim sum dish, they show you ahead of time in the cart to ensure it's what you had in mind. read more

I've haven't been to the Regency for such a long time 'cos parking was always a problem. We parked at the back as the restaurant suggested but for dinner on a weekend. The trick is to wait till 5 p.m. so that you get the evening rate of $4/- and then the restaurant will validate your 1/2 of the parking receipt (the other half is in your car) and you get back $4! This past Saturday evening we decided to try Regency and celebrate almost the end of Chinese New Year celebrations with a nice hotpot dinner. Regency has hotpot deals for adults $21.95 per person. Check out their website. Their all-you-can-eat hotpot comes with a choice of 2 soups in a divided metal pot on a propane burner if your table has 4 or more persons. If there is less than 4 persons, you only get a choice of 1 soup. The soup could be a clear broth soup or a spicy one. We opted for clear broth soups - Chinese Wine & Herb and Chicken and Ham broths. Next, you get your raw food items from the designated buffet sections. One section is all raw food itmes like beef, lamb, pork, chicken, fish, fishballs, beefballs, prawn balls, oysters, mussels, squid, congealed pork blood, pork liver, pork kidney and prawns dressed and undressed. On a separate table by the wall, you have your noodles or all kinds, mushrooms - enoki, shitake, tofu, fish cake, vegetables - tong oh, spinach, romaine lettuce, watercress, beancurds, black fungus and more fishballs. Also, there's a selection of sauces for you to choose from. Don't forget the preserved bean curd sauce (fu yee) for your lamb - in fact, it goes great with everthing! [There is also uncooked eggs for you; some Chinese like to put raw egg into their bowl and put whatever sauce and beat up the egg. Once the item is cooked in the soup, they will dunk it in the egg sauce and let it cool the food off and then eat it. I don't do that. Or you can be inventive with the egg in the soup...] Now, comes the meal itself. You sit at your table with the soup on high boil and you toss your raw food items into the soup and wait for it to cook. You then fish out your food with your trusty little steel net! Or if you don't want your food item to run away when you're waiting, just put your food item into the net and leave it in the hot soup to cook. It'll be there waiting for you. Dunk your hot food item into the sauce and let it cool for a bit and just munch away! BTW, the price of the hotpot deal also grants you access to the cooked food buffet on the other 2 aisles. The dessert is the best - all the wonderful Chinese hot and cold dessert soups. We waited till 8 p.m. to leave the restaurant as there was a contest for the hotpot goers. Free dinner if your receipt is pulled up. Nope, we didn't win...maybe next time. :o) read more

Yummy dim sum, but make sure you grab the spring rolls if you see them because you'll never see them twice! Great to have the express station, takes some of the waiting game out of the dim sum experience. read more

The food was old and hard, very chewy and inedible... they spilled water every time they refilled it. I used to go there 5 years ago and this is the first time since and I will not be returning. Paid $90 for two children and two adults to have awful food read more

This place is always a family favourite. Came back from a Japan trip with tons of delicious food and I still look forward to eating some good congee and chinese donuts for dim sum or a great crispy peking duck with family. Friendly staff and my kids always love the fish swimming in the ponds. read more

Definitely go with ordering from the menu as they are lots of tasty dishes. The result was a scrumptious meal. Ordered skip and got satay beef fried noodle, palace style chicken and green Beans in black bean sauce. Delivery was quick and the food were still very hot. Will order again in the near future! read more

Heard that Regency is good for the hot pot and I agree. Went here with a bunch of friends and couldn't be happier. Tons of options when it came to meat, broth, and vegetables. Would come back again. read more

I found Regency Palace through Yelp, after trying to go to Silver Dragon with a huge lineup. I felt like I was just too hungry to wait, so we walked over to Regency Palace. Initially, it seemed like a good move, because the pork and shrimp dumplings were on par with other dim sums, but after that, every dish was disappointing. My guy friend ordered beef and pork ribs, and some other BBQ beef with a really strange sweet sauce on it - all of them were a little yucky. I ordered the sticky rice, totally bland in comparison to Silver Dragon. Salt and pepper squid was ok, as were the pork buns, but after several dishes being less than tasty, we started to lose our enthusiasm to try anything else. I left regretting my lack of patience for better food. Next time I'll wait in line for Silver Dragon. read more

Had a horrible New Year's day experience. Greeted by dishes on the table on which the dishwasher had obviously not done a good job. Opted for buffet, then found the bins empty and near empty. What was left was cold. Over 15 minutes before they were refilled. Took forever to get drinks order taken. Complained, was told that a party in their banquet room was making things too busy, as though that was our problem. Adding insult, the dirty pot of tea that was on the table when we arrived appeared on the bill even though we had not ordered it. On top of all this, the food was mostly terrible, overly salty, greasy and tasteless. At $20 per person was obscenely exorbitant. Am befuddled how this restaurant could have possibly earned any good reviews. Highly recommend you not just take a pass, but run the other way. read more

Selection is abundant. Food is delicious. Try the fondue for dinner. $2.75 beers?! Dim Sum is always nice. In a rush? There lunch buffet is huge! read more

Dim sum is adequate here. The place is large and can accommodate during busy times. It's a good choice when other dim sum places are all full. read more

We were at Regency Palace yesterday celebrating 2 Birthdays,we were all excited on going and experiencing there Hot Pot and Buffet...Not ONLY to be disappointed on there service and the lack of food.We waited at our table for 20 min.or longer for anyone to come by. I had to call management. The Buffet was not filled,limited items to choose from and the food that was there looked like it was sitting for sometime. When It was time to pay I had told them We were not happy with the service and the food at the buffet,their response was, Sorry,we had 100 people for a private function and was too busy and two waitresses. Didn't seem to care about our complaint. I will not recomend this Place to Anyone!!! read more

Went in to have the Buffet, and ended up getting the Hot Pot! WOW what a treat. Fair price, Fair service.

First time I've had dim sum since I was in Hong Kong this summer. My overall experience was pretty good. Nothing fancy and nothing new. Everything I was looking for was available. The quality of the food good. The service was good. The washrooms were fine. I still think the value for dollar is quite decent. I would recommend this place. read more

Pros Food not too bad in taste Most of the staff are friendly and provide great service. Jack is great Cons Portions not the largest Some of the good staff that were there for years are gone The manager or someone related to the owner is not nice. Could be more friendly. It is him that I do no go there anymore. read more

Worst service ever!!!!!!!!! The waiters are so rude and they don't give a crap about anything. If you hate your job that much go work somewhere else. If you ask for anything they pretend they don't hear you and walk away. Many weddings are held here because there the only restaurant that can handle large groups but it's not worth it. They treat your guest poorly. The restaurant is dirty and the washrooms haven't been cleaned. The food is only meh! I'd give them a negative star if I could. read more

The food its too salty and The people there they don't respect I don't like it at all

Ten people for a birthday celebration meal. What a mistake!!! The first 2 people too arrive waited 35 minutes to be asked if they would like a cocktail and another 15 minutes to actually get one. The Hot Pot Buffet was limited in selection, shrimp had been sitting way too long. The "Hot Pot" was water, not broth therefore adding zero flavor to the food. The Chinese buffet consisted of a poor representation of Canadian Chinese food. Most of the food was I'm sure left over from the lunch buffet, very dry and cold. All in all the worst dinning experience ever in China Town. NEVER AGAIN.......HIGH PRICES...NO SERVICE....TERRIBLE FOOD read more

Went for Hot Pot for the first time anywhere. It was Really good. They have the buffet and hot pot for supper, so there is something for everyone. read more

I was surprised to find a China Town in this part of Canada. I was even more surprised to see dim sum. It was good but not as good as you would find in Vancouver, BC or even Seattle. read more

I can't believe there are so many good reviews on this place, maybe we came on an off day or something, but I will never go back. We sat for 10 minutes, had tea dropped off, no one asked us if we wanted anything different to drink...Another 15 minutes went by...a new server came over and finally took our dim sum sheet. We waited around another 30-40 minutes where we noticed every other table around us was visibly annoyed from waiting and receiving barely any service. We saw another table complain and another walk out by this point. Every table around us was covered in dirty dishes. We then talked to a supervisor who told us "its lunch, a lot of us are on break.." It was not busy and they had so many staff on! By the time we finally had the nerve to leave our food came, and being decent people we stayed and payed for it. read more

We went here for my daughters birthday as she wanted a buffet and the reviews for this place seemed good. When we arrived no one was at the front area so we waited for a bit and a lady then waved us down no welcome etc. we then headed over to get food, the selection was much smaller than I anticipated, when eating I found the food very dry like it had been sitting for awhile or was overcooked......I was disappointed and will try somewhere else next time. read more

food is excellent but the service is the worst. we're forced to tip by their server!! read more