Horrible RUDE experience at Sub Rosa on Friday, October 12th by waitress and general manager. 4 of us arrived at Sub Rosa early, it was super quiet naturally being early so we made ourselves comfortable at one of the couch areas. The guy bartender was GREAT, he was super friendly and very accommodating, he was the only one that helped us and made us feel welcomed - we did not have one other person stop by to take our order or check on us which was fine considering it was early. We had a couple rounds of drinks which we got from the bar and were planning to stay for a bit but a little while later a waitress approached us and said "you have to leave this area is reserved", we were confused with the direct rude request and there was no sign or heads up from staff stating that and no one even made an effort to give us a 5-10 min heads up that it was reserved? But whatever...we decided to finish our drinks that were almost finished and comply but not even 2 minutes later the General Manager approached us and said "you have to go NOW we have a reservation". We said yeh yeh we know we are almost done and we were just told, also why isn't there a sign and seriously could they be any ruder, we are just finishing up. For a GM \ Waitress in the hospitality industry they were both super unprofessional. As a GM there are so many other things he could have done to make the experience better like - "hey thanks for stopping by, thanks for your business....can we get you another drink, sorry you have to move....sorry for not giving you a heads up that was our fault...." nothing of that sort which would have made ALL of the difference to us. I honestly would have just appreciated some professional treatment. We are completely turned off! We decided to leave the establishment entirely after being treated so poorly and being utterly turned off by the rudeness of the staff we told the GM as much - as we walked out he was unsympathetic and useless not to mention on a ego trip. Threatening to ban us for calling him out on his unprofessional and shitty attitude and poor management....he was doing us a favor. read more