Did a wonderful job Makes taking a shower a pleasure!…read moreI would recommend them gladly!

Nicest guy, perfect glass, excellent installation, reasonable price. I will definitely call…read moreGrandmaster's again if I need glass.

Smart, resourceful, and friendly. Great problem solving to fix an old install with minimal…read moredisruption.

A great experience with Vitaliy. We needed an old shower door replaced. He responded to our inquiry…read moreon a Saturday right away - quickly gave us a quote - and came out quickly after that to take measurements. One week later the door was ready and installed. Everything was efficient, handled with courtesy and expertise, and faster than expected. You can stop looking any further for a glass guy

Don't used this company they will go up on the price the day of installation he went up $1600 on me…read moreand told me a bunch of lies run from this company

Efficient and extremely professional. Quoted me online, came and did the job, paid what I was…read morequoted for.

I needed two wall mirrors with cutouts replaced, and this glass company exceeded expectations. They…read moreresponded promptly to my initial inquiry, provided a reasonable quote, and had the custom-made mirrors ready within a few days. The installation specialists arrived on time and were courteous and professional--one even asked whether it was okay to wear shoes in the apartment. They clearly understood the specifics of my situation and completed the work quickly and efficiently. After they finished, they left the space spotless--every shard was swept away. I highly recommend them for their speed, professionalism, and attention to detail.

From the owner: Glass Management is a New York City glass shop that specializes in custom glass solutions and…read morewindow works. We've been providing high quality repair services to clients, and our experienced team is dedicated to providing efficient management and guaranteed satisfaction to our customers.

Robert is a true professional when it comes to glass he was able to make me a glass shelf on the…read morespot him &his crew or top-notch people with high work ethics highly appreciate you guys definitely would highly recommend if you need custom glass done. These people are the best at what they do.

Needed a custom glass door for our main bathroom reno and went with Signature Glass due to their…read morecompetitive prices and responsiveness. Robert did a great job! The door looks perfect, and he had it installed within a week. Highly recommend Signature Glass!

Great work, done quickly and resolved the draft in my windows. Highly recommended and would hire…read moreagain.

The balance on my one window in my 1890s brownstone in Bedstuy failed and needed replacement. Frank…read morefrom Vila Window showed up on time, did a great job at a fair price -- I would highly recommend Frank. Frank and Vila Window were also very helpful giving guidance on second job related to a hard to find piece related to a failure in my tilt latches (again my windows are very old). Thank you!

I had my balance replaced. They were organized and business like in the appt setup, were on time,…read morerepaired the window on 15 minutes and were near and careful. Recommended.

I honestly don't know how this guy is still in business. This will be the last time I refer anyone…read moreto him. As a board member of a building with many residents needing window repairs or replacements, I expected a much higher level of professionalism. I contacted this contractor today, and he told me he wasn't even sure when he would be available to come take measurements. When I asked for a timeframe, he couldn't even tell me whether it would take 1 or 2 weeks just to come out for simple window measurements. He said he would "let me know," yet never even took down any contact information. On top of that, the person I referred to him was also left waiting without any response or follow-up. This is no way to run a business. The customer service is extremely poor and unprofessional. I had no idea the company operated this way, otherwise I never would have referred anyone to them. Do yourself a favor and use a real window repair company like Mike the Glazier instead. The business owner has since removed his rude and unprofessional follow-up comments to my review and has now taken a much softer approach in his response. His original replies were completely nasty and disrespectful. I guess someone finally educated him on appropriate business etiquette and basic manners. Listen Taulant, you really need to work on how you communicate with people. It's not just about the quality of your work, it's also about professionalism, respect, and the way you speak to customers. Just because a job is $325 instead of $13,000 doesn't mean you should brush people off or treat them like they're not important. You know exactly what happened here, so please don't try to play the victim. I'm not trying to hurt you or hurt your business, I'm trying to teach you an important lesson. I was actually trying to help you by referring business your way and putting money in your pocket, but instead you ignored the customer I referred to you and then brushed me off as well. That's not how you build or maintain a good reputation. You also can't say things to customers like "I don't trust your measurements" or act like you'll get to their job only when you feel like it because it's a smaller project. Every customer deserves respect and proper communication regardless of the size of the job. I will eventually delete the review because my intention is not to damage your business, but I hope you truly take this as a lesson learned moving forward. How you communicate with people matters just as much as the work itself.

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.