The service was excellent. It didn't feel like we're were in a casino when we were at our table. You couldn't hear the casino noise from surrounding the restaurant. The food was...super salty. We ordered chicken Marsala, shrimp scampi, chicken Francese, and a pepperoni pizza. With soft drinks and two glasses of wine the bill was about $126. I love chicken Marsala, Carrabas has the best. I didn't expect it to be better than Carrabas but I expected it to be better than when I cook it at home. I tried dipping my chicken in my water glass to wash the salt off but it was ridiculous. My mother in law got the scampi. She likes salt, she ate the shrimp, but she couldn't eat the noodles. I tried the noodles and her dish was even saltier than mine. My husband got the chicken Francese. He said that was salty too. The pizza was ok but the crust was as hard. I didn't want to complain but when three of ours meals are really salty , it's not acceptable. I didn't want them to send out any dishes like what was served to us to other patrons. Sometimes the kitchen gets their sugar and salt mixed up. I was hoping that they checked this once we complained. The waiter apologized and tried to make it right by offering a dessert. We didn't want it but ended up taking it to go. Our meal was comped in advance (not because we complained) so we weren't too worried about it. If I had to pay for it out of pocket, I would have been more upset. Hopefully the cooks are tasting what they send out in the future. read more

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Great service with friendly staff. We enjoyed our meal, and it came out hot and fairly quickly. A live band was playing on the stage around the corner, which added some nice entertainment. read more

Regalo - Italian Near Me - Toledo, Ohio

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Regalo was not the gift that its name implies, rather it's high priced and low quality Italian. The evening started on a bad note with the cocktails when the martini I ordered was served warm and not chilled. We had the bruschetta appetizer and tried each of the options. The presentation was actually quite nice but the flavors were not remarkable. I then had a Caesar salad that was fine but nothing special either. For my main course I ordered the pasta bolognese with a meatball and sausage. The pasta was overcooked, bolognese lacked any depth, meatballs flavorless and sausage was mediocre. The bright points weee our server who worked hard to make the meal a better experience and the live music from the casino which was very entertaining. My recommendation is to eat dinner somewhere then go to the casino and enjoy the fun from there. read more

Even though everything we've heard has been negative, we are always excited to try something new in Toledo, and this week our local newspaper gave Regalo a surprisingly good review, so we popped in the same day to see what it was all about. And long story short, it's not really about anything. From the atmosphere, which is non-existent, to the service which was disinterested at best, to the food that was one step down from hotel food (nice plating, bland to awful flavors), we will not be back. And honestly, it's the atmosphere alone that kills what could otherwise be a passable, generic, Americanized Italian restaurant. The restaurant is in the middle of the casino, with no actual walls buffering you from the slot machines, and canned top 40 music. And if for some odd reason, you thought to take your significant other out for a date, as the couple next to us was on, you'll be saddened by your choice in nice clothes, when you're surrounded by elderly casino junkies wearing shorts and tank tops. It's just a bizarre setting with marginal everything. There is zero reason to go to Regalo unless you're already at the casino and starving. And even then, I'd recommend just jumping in your car and driving across the river to Downtown Toledo. Anywhere else is better than this place. read more

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I REALLY wanted to like this place! We used to come to the previous restaurant that occupied this space. I love Italian food, but not here.... I made reservations online for 2 for my husband's birthday, which I noted in the reservation. We came early so we could gamble a bit before we ate. Our reservation was for 5pm. We showed up at 4:45. The restaurant was almost empty and the hostess was talking to another person who I believe worked at the casino (she had on a uniform) We waited a few minutes for her to finish, then she looked at us and asked how many. I told her we had a reservation for 2 for 5. She asked our name, then looked at her screen for probably 45 seconds, looking like she couldn't find our name. Then took us to a table. While we were eating, I kept getting messages on my phone that our table was ready and they were going to cancel our reservation at 5:30 if we did not check in! Nothing was mentioned about a birthday celebration, why ask on the reservation if it isn't going to at least be mentioned. I believe the hostess never checked us in, hence the messages I kept receiving. Our server was Janis, and she was extremely nice and efficient. She brought out a basket of bread that was good,but almost wet? I am used to bread being crusty on the outside. We ordered bruschetta for an appetizer and both of us liked it, but we didn't love it. It had a lot of fresh garlic on it to the point that it was almost hot. Raw garlic is hot. The Caesar salad was good, mine with a couple of pieces of anchovies. I ordered a 6 oz. filet that was cooked perfectly on garlic mashed potatoes with green beans. The husband had spaghetti and meatballs. He said the meatballs were good, but he did not finish the spaghetti and did not want to take it home. My meal was extremely salty! I like salt, but this was over powering. Between the salt and the garlic, it made for a mostly disappointing meal. I still taste garlic the next day. I had to drink 2 bottles of water after we got home because I was so dry from the salt. The decor is kind of plain, they took down all of the glass sculptures that used to hang from the ceiling, and the big booths that they used to have against the wall are gone. I think we will stick with the sports bar. Regalo fell short for us, and that is a shame read more

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Not only is it sickening, but it is criminal for the staff to know you have heart failure, and she intentionally douses your food in Salt TWO times in a row! Its brought up to management, and even another employee said they saw her "dump salt on the salmon" If you have any allergies or dietary restrictions definitely avoid this place at all costs. It could literally cost you your life! Very unprofessional, very concerning! read more

Had reservation at 6:30. No hostess at table for 15 mins and didn't get seated for 30 mins.

The place appears a bit fancy right... Nice atmosphere, servers are friendly, but the food.... Not at all worth the money. A toddler could make a tastier meal. we won't retry . read more

Don't order the spaghetti and meatballs! Canned Ragu or Prego is so much better! The chicken Frances was "ok" , but the broccoli that came with it was so stringy that I almost choked! I am so glad I ordered the garden salad, as it was the best tasting food I tasted. I will not be back read more

Fantastic dinner. The service was top notch starting with the host giving us the seating we wanted. I know hi maintenance! Anyway....Janice our waitress was great! Good recommendations Moms Red Snapper was wonderful and I had a pasta dish that was as good as anything I make...and I am a wonderful cook! Definitely will come back again! read more

Poor Quality for the price. I was given the wrong dish and took forever to get my replacement meal. Everyone else had finished their meals before I got mine. It wasn't even good! Noodles were mushy and Alfredo sauce didn't have much flavor. read more

it is a comfortable setting in the Hollywood Casino.The ambience was very good. Our waiter was very attentive. The food was not nearly up to the price charged for it. The bread appetizer was very blah. We ordered the highroller chicken. The only thing good about that dish was the sun-dried tomatoes. The chicken was flavorless and the saice that accompanied the chicken was nothing but colored salt water. That sauce was very, very salty with little actual flavor. We had a Cesar salad and that was fresh and generous and included real anchovies. The salad did not make up for the mediocre main course. read more

Don't waste your money. The table side meal was terrible, the pasta wasn't even cooked. Far from Al dente even. Took an hour for our meal and the bread was dry. Horrible service too. read more

This is my third time coming here, but I've got the exact same thing in each time. This time I swear you got half the portion of the mashed potatoes and then you got three little very thin I mean thin piece of chicken for $19. Definitely not worth it anymore. My 2nd visit my cauliflower came cold. This visit, it came lukewarm read more

I'll start this review off with my girlfriend mid meal stating "olive garden is even better". I'll start with the order Alfredo w/ sausage - very bland, noodles were mush and tiny pieces Alfredo pesto something w/ chicken - very bland with mushy noodles Peperoni pizza - 8 out of 10, tasty with good quality peperoni and hand tossed crust. Service was great and the ambiance was good enough to make you feel you are going to get great food. read more

Service was amazing! I wanted to try the cheese wheel for my birthday and to check it off my bucket list. It is a Parmesan wheel. It was really cool to see and experience! The bruschetta was hella good as well! Id recommend read more

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Ceasar salad was excellent! Fettuccini Alfredo with hot sausage was fantastic! Ambiance was pretty

Thank you for making my Birthday extra special with the sweet birthday card and the free lemon blueberry cake it was the Best I've ever had! The Atmosphere, the service and the food was quite Amazing! Definitely worth the trip from Michigan! read more

Had my 82 birthday dinner there on Saturday. Had Fettuccini Alfredo...absolutely incredible! Came back because I had my 81 birthday there. See you for my 83! read more

Service was slow for very few customers. Side salad was presented beautifully. Had fettuccine alfredo and it was brought out lukewarm at best. Sauce was flavorless and so thick, no twirling needed. Restaurant was pretty but it did not make up for the fact that the food was less than mediocre. So disappointed... read more

Lots of bad reviews on here for Regalo. We were seated promptly nd got water and bread. Our drinks came next and we ordered apps. For apps we got the table side prosciutto and the table side cacciio e Pepe.. It took forever to get our apps and our waitress took our entree orders while we were waiting. Finally the table side stuff arrived. Proscuttio was sliced too thick but was very good. caccio e Pepe was way too saucy but tasted good. Our entrees came while we were eating our apps which is a big no no, esp at a higher end restaurant. The food was all good, the spaghetti sauce was good and we had good portions. The service was very poor. We had to ask for more water, she never checked on us while we were eating and she brought the bill while we were still eating. We had to ask to have the dirty dishes removed when we were done. Overall this should have been a solid 4 star review but the service cost a star for sure. read more

Despite the many poor reviews here we decided to give this restaurant a try. The chicken Parm the chicken was rubber. I asked to exchange for meatballs which the server agreed to do. The meatballs came out, the first meatball I started to eat had something hard in it, turned out to be a piece of plastic I believe. The Mrs had the Alfredo, which lacked flavor. Our meal was comped as it should have been. read more

Regalo - Italian Near Me - Toledo, Ohio

Our party of three went to Regalo's on St. Patrick's Day weekend to experience it for the first time. We will be back. The atmosphere was perfect for a casino restaurant - modern and cool. Despite being in a casino, we were able to converse normally, which is not always the case. The service was exceptional. The food was delicious and plentiful. I had the spaghetti and meatballs (my go to test dish to see how "Italian" a restaurant is.) It passed with flying colors. (If you are expecting Ragu from a jar, you'll be disappointed.) I loved that the pasta was handmade. Looking forward to more dinners here, but hoping my luck is better at the slots. read more

Quality service and very good food/desserts! Nice dining for couples or alone. Only negative is I think the bread could be better lol

Food and service were very good. We had 10 people in our group and everyone said they thought their meals were very good. I would go back again. Keep in mind that this is a restaurant in a casino so the ambiance was not great. Also it would have been nice if they had round tables for large groups. read more

Very slow service, took nearly an hour to get our food. The meatballs appetizer had a weird texture. My pasta dish was over cooked so the noodles were mushy, and iver all was rather salty read more

Food was not very good. Had the mussels appetizer and would steer clear of them if you try this place. Definitely not fresh, they tasted off and we decided to stop eating them. Fortunately they comped the mussels but that's the only good thing I have to say other than our waitress was very nice. I've had better Italian food at Olive Garden. It's not authentic Italian by any stretch of the imagination. read more

The service is great but the food is extremely bland. No flavor at all. I ordered the Hollywood Diablo. They would not allow me to change the pasta type, which I found to be absurd. The pasta sauce was supposed to be spicy but tasted like nothing. It's too bad because it's a beautiful restaurant. read more

This was the saltiest food myself and my wife have ever had at an Italian restaurant. Stay away if your blood pressure is hight!

The service is amazing but I have to be honest... The food is subpar. It's on the same level as elementary school lunch. You remember those pizzas that were square and you had them with chocolate milk? That is exactly what it is giving. I think I could have made better feel at my own home. But the service is impeccable. Our server and host was beautiful, Jarod and Robert deserve raise! read more

Food and service was great. Will definitely come back again. Complimentary bread is also very good. Ask for parmesan to add to the olive oil for dipping. read more

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My husband and I visited here for the first time last night and we definitely were not impressed. The food was barely warm when it came out. We started with the meatball trio which came out 2 minutes after ordering. They were barely warm the sauce was cold and the cheese was not even melted. He order the lasagna, it had almost no cheese and was very dry and needless to say was also just warm. I order the chicken francese again just warm. I'm not a fan of the wine sauce the broccoli was tough and chewy. I visit Hollywood casino frequently I may give it another try but at this point I would rather eat at Sportbook. read more

Pretty awful. Food came out before our drinks. It was obvious that the food has been premade and reheated. My chicken Francese was lukewarm at best and congealed. Could barely tell they were mashed potatoes under the chicken as they were molded together having obviously been reheated already plated. The bolognese had also obviously been premade. Noodles were falling apart. For handmade pasta it was pretty awful. Not what you would expect from an upscale restaurant by any means. Could get better food at Applebees The two good reviews cannot be real. The bread was really not very good but at least better than the congealed pounded chicken. For a so called upscale restaurant it really should be a bit closed off from the casino. Open and noisy. Definitely will not be back. read more

We had a fantastic dinner at Regalo for our wedding anniversary. The table side Cacio e Pepe was such a memorable experience and chef Adam was so knowledgeable and kind. The bruschetta was delicious as well. We were nervous after reading some of the negative reviews but we had such a good time in a beautiful restaurant. It was not loud or felt like you were in a casino. They even brought us a dessert for our celebration. 10/10 would recommend! read more

I have eaten at Regalo 3 times since it opened. My first impression of it was the amazing smells when entering. The bread was an herby foccacia that I instantly fell in love with (and I am usually not a bread person). I ordered the Calamari as an appetizers and was pleasantly surprised that it was strips and they were tender, juicy, and the sauce they were served with had a tangy bite to it. The main dishes I ordered were Cavatelli, Hollywood Diablo, and Fettuccine Trulusio. The quality of the pasta reminded me of times I actually ate in Italy as a child. The sauces were flavorful and palate pleasing. I was surprised, considering the newness of the restaurant, how knowledgeable the staff was and the level of service I received each time I went. The desert offerings were varied and I tried them all over the 3 times. The rainbow torte was both unique and reminiscent of Italian Rainbow cookies I had in New York when I would visit with my father. The pana cotta was a silky blast of flavor I was unprepared for. I would order anything I previously have ordered from this new gem of a restaurant again gladly. I will be back and I would honestly recommend it to anybody with a decerning palate. read more

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Ordered the Chicken Parmesan with marinara instead of regular sauce. It was absolutely delicious. Complimentary bread is nice and warm, very tasty. Service was fantastic as well. Came during a band playing. Very nice to eat and watch live music. Will definitely come back read more

Regalo Italian Restaurant inside the Casino, claiming to be "Authentic Italian Cuisine" does not live up to this label. As fans of Italian cuisine, it was a disappointment on many levels. First, the noise level was unbearable. The service was unreasonably too fast as if the goal was to rush us out as fast as possible. As we started on our salads, our entrees arrived. Deserts were soon pitched before we finished our meals. Regarding the food, the salads were enjoyable, particularly the Caesar salad. My wife ordered Baked Cavatelli, the pasta was over cooked, and the marina had too much hot sauce. Suggestion: teach servers to pronounce the Italian dishes. My chicken francese was skimpy and spongy. Dining at Regalo was a losing bet! read more

Service was excellent. However the food was lacking. Chefs feature of Frutte di Mare was frozen, not fresh seafood, and not good. Branzino presentation was nice, but the fish was bland and the accompanying rice was sweet. Definitely not worth a return visit. read more

Enjoyed my dinner service started a little slow but after drinks and food showed up everything was hot and great. Thank you for a wonderful Birthday dinner! read more

Table side Prosciutto carving is very nice . Everything after was very underwhelming. Restaurant is open concept and you have a view of the casino floor. I wanted the food to be amazing. The menu suggested it would be. It is just ok, nothing special. Service was poor from start to finish. Restaurant was not very busy and appeared to have plenty of help. $120 for two of us. Not a $100 dollar meal or experience at all. read more