Went to this movie theater in the River Ridge Mall in Lynchburg, VA to watch the new Spider Man movie in 3D. At $20 a ticket for a matinee, I expected more than standard stadium seating in small theater. No recliners. My sticker shock continued at the vending station when I paid $8.99 for a small drink with no refills (however, their small is a good size). I also noted that you are limited to one refill on popcorn at the manager told one of the young girls who asked for a refill (who even keeps track of that?). I will however say that their entire staff were polite and helpful. They are the only game in town and it shows. read more

Regal River Ridge - Small soda - Cinema Near Me - Lynchburg, Virginia

See all

Still the best type seating, screen projection, and sound you'll find anywhere, but the management plan leaves a lot to be desired. It took us 15 - 20 minutes from arrival to get tickets. This is due to there only being 2 registers open inside the theater, rather than using the outside booth as they previously did. On top of that, the same register person takes concession orders, with a line looped 4 times in the cattle chute. Couldn't a manager see the long line and wait time? Open another register!! Or, better yet, separate ticket purchases and concessions! And, yes, ticket and concession prices are very expensive here, as many others pointed out. It's no wonder that many take advantage of the Regal Tuesday discount. Saves a lot. read more

The prices for food and tickets are completely outrageous. We received one large dreadful popcorn and an soda for over $25. they are overstaffed and there were four employees doing absolutely nothing. I can see why I was one of four people in the theater. DO NOT GO HERE. read more

I checked the website to see a movie. I saw the time, day and correct theatre but I when I went to see it, manager said they weren't showing it even though I showed him the proof that it was showing that night. They did nothing to help at all and I was extremely displeased. Don't even bother going read more

You mean to tell me one ticket for one person is $18.71?!?!?!?! It's $15 for the movie $2.00 dollar service fee and then a $1+ for "tax" -----Are you freaking??? And then on top of that they don't even put the prices of the popcorn and drink on their website like that's ridiculous. I'm pretty sure a large popcorn is over $10. I definitely will not be going to the movies anymore. read more

So, I was at this theater seeing Now you see me now you don't. The prices are freaking outrageous! You mean to tell me that a large drink and some nachos was almost 30$?!?!? Outrageous! Now onto the theater experience in the auditorium, the floors were so sticky that my shoe almost got stuck and the seat had soda stains on it! Disappointed with the experience, I asked to speak to the manager, and I was told I was going to get an email, but I did not get a message! I was upset that my experience at a regal theater was pretty much crap. I hope to return soon and see improvements such as better seats and formatting. read more

This theater is fine, but Regal as a franchise has been making questionable decisions for years such as jacking up prices and increasing ad time before showings. We legitimately sat through 15 mins of ads before the previews even started. They also charge you a convenience fee to buy your tickets on the app, but at this location, you have to wait in the concession line to get your tickets in person. read more

I paid almost $80 for one adult ticket and 2 children, a bucket of popcorn and a small soda. I find that excessive!

Considering this is the only real movie theater in Lynchburg it's quite pathetic. I dreaded going to the movies because this place is that bad. Just wait until movies come out at the Venue Cinemas or even redbox because at least then you can save your money. read more

You will be waiting FOREVER in the concessions line!! If the movie is about to start don't get in line for some popcorn. The workers have no sense of urgency. read more

Horrible theater. Sound problems in most of the theaters. Theater 2 has center and left channels and Theater 12 only has loud sound on the front right. Employees are clueless and slow. Plan an extra 10-15 minutes for one or two groups buying tickets in front of you. The manager is the only person with a clue. read more

did a repair on the roof on a 90 degree day and asked for a water after being on roof in direct sunlight for 4 hours. I was given the option of an 8 oz cup or pay full drink price for a bigger cup. look I get how a business works and I'd understand if cups were expensive but they aren't. they will not be getting my money anytime soon read more

Movie Theater Great place to see a movie in Lynchburg. Located inside the River Ridge Mall it has stadium seating with really comfy seats and the theaters are pretty clean. Sound system was fine and bathrooms were clean as well. There was a bit of mayhem at the concession stand, so plan on waiting in line there. All in all a good theater. read more

Our family tradition for Christmas Day includes going to see a movie in a theater no matter where we are. This Christmas we were in Amherst VA so we went to the Regal Theater in Lynchburg. Upon arriving we thought we'd be in for a good experience . . . those impressions died within moments after standing in the most unorganized excuse of a concession stand. I could ramble on end about the poor drink selection (apparently management had neglected to pre-order CO2 tanks to power their soda dispensers, so our choice of drinks were Pepsi or Mountain Dew poured out of 2 liter bottles) or their inability to prepare hot foods that their signage was heavily promoting, but in the end their issue was poor planning & lack of management on what is one of the busiest days of the year for the theatre industry. The theater itself was clean and visually attractive, the seating was spacious and comfortable, and the movie showed without problem, but when the concession area presents the first impression of any theater, I can only advise . . . smuggle in your own snacks at this one and skip the chaos. read more

Place is nice. Concession lines too long and slow. Big tall guy with brown blond wavy hair in his face and in his eyes repeatedly brushing it back with his hand. This is unsanitary, risk of hair in food and cross contamination. Also against health department inspection. Hair needs to be up and back or in hair net or cut off of face and eyes in the work place. read more

Very unhappy with our experience at this Regal Cinemas in Lynchburg. We're longtime Regal members at our local theater in Atlanta. We were very displeased at how we were treated at this particular theater. Employees were unfriendly and unwelcoming when purchasing tickets and concessions. When I asked for popcorn salt for my popcorn, the employee stated that they didn't carry it? He then told us we could ask the manager but he was just going to say "no." So they did have it, they just didn't want to give it out. They then told us we could purchase some of the nasty popcorn flavor shakers? We don't like that stuff. We already paid $60 between tickets and concessions, so what is the deal with giving us some popcorn salt?? The manager said that they had it but were not allowed to give any out, and that it was for cooking only? Umm? My local Regal has never had a problem giving me some. I will never return to this Regal when traveling trough Lynchburg, and we will be telling all of our friends and coworkers who come to Lynchburg the same. read more

So, I came to see "It" tonight at 7:30. I purchased my tickets online, so I could avoid a line. Got to check in and was told I had to wait in a line outside to be seated. WTH? How does that make any sense? I always buy my tickets before going to the theater so I can purposely AVOID lines. Bad move, Regal. Losing my business. read more

Came for a movie during holiday prime time. 7pm. No one to sell tickets with one ticket kiosk. Are you kidding me. This is why I usually watch movies at home. That said line moved fairly quickly. read more

Lynchburg is always the last to get everything. This theater isn't terrible but for the price I pay, I want reserved recliner seats. They're the only theater in A college town so they jack the prices up. It's literally $3 cheaper in Charlottesville and they have the nice reserved recliners. read more

The move to get reserved seats at the concession counter is one of the worst changes they could make. It would work well if people where physically guided to the ticket kiosks with a helpful person there. The changes really jams up the concession lines. It only makes me want to sneak food and drinks into the theater rather than wait in the line read more

I was given the run around multiple times by the two person staff I saw in the entire building multiple times about buying two tickets to a movie today. I had to wait in line for 15 minutes just to be told to switch registers and then at the next one after also waiting in line I was told I needed my ID to buy two tickets to a movie when me and my friend are both well into our twenties. All around the staff was not very pleasant and weren't helpful at all. Used to be a great theater but has gone downhill. read more

This is the most rediculous way to run a movie theater. We got here a half hour before movie time and came to the ticket window only to find that we had to stand in line at concessions to purchase our tickets. Why have a ticket window if they are going to make your customers stand in the concessions line. I did not want overpriced popcorn or soft drinks. I only wanted a movie ticket. Very poor customer service. I will drive further to see a movie before coming here again. read more

You know, it's not a huge theater and it may be the "only show in town" but they do a great job trying to staff appropriately and keep lines moving. And they are the #Bomb at large layered popcorn. I know... The carries! But shared 3-ways it's not so bad! read more

Regal River Ridge - Cinema Near Me - Lynchburg, Virginia

There was an attendant carrying a red light that walked back and forth across the screen several times mid-movie. Considering that I have never seen an attendant in any other movie theatre come through more than once (if at all) mid-movie, I say without any hesitation that this distraction was absolutely unnecessary. I'm not sure if it's poor management (the theatre makes the employees do this) or just some loser kid taking his job WAY too seriously, either way, I wouldn't recommend coming to this theatre until they stop this movie-ruining practice. read more

I truly enjoy this theater, but my god why does it take 30 mins to get tickets on a Tuesday night? And why does the ticket kiosk stop working every other person. Why is there just one kiosk? The service for the concessions is slow too. I just wish it didn't take so long. The seats are good and all the workers are friendly and try to be helpful. read more

First of all, the movie was excellent! That being said, minimal staff for matinee or they were all hiding. Joey at the food counter, which was also the ticket counter, was grumpy. I even tried to make jokes and small talk. Nothing. No eye contact, no connection, no manners. Example: I ordered our tickets. Asked nicely "are we good to order our food also?" His response, "what do you want?" Really?! When he went to get our popcorn my 11yo even said "he sure is grumpy!" They have reserved seats now. Meaning you have to pick your seats when you buy your tickets. Not sure what the point is and seems unnecessary. Joey obviously wasn't pleased with this either. The guy who took and tore our tickets didn't seem pleased to be there either but again I was overly nice and when I said "have a good day" he at least mustered a mumbled "you too." So we get to our seats and I sit between the kiddos. If you're a parent you understand why. Well then, because we had to select our seats at the ticket counter, a family came and sat right beside us in a half full theatre. Why sit on top of other people when the movie is not anywhere near sold out? One last thing, once the previews started we had someone come sit in front of us that smelled so strongly of cigarette smoke that we had to break out the inhaler for my kiddo. Now this doesn't directly have anything to do with the facility except I would have moved if I wasn't concerned about leaving our assigned seats. Probably could have gone to staff (if I could locate someone) and explain the situation and move but that would mean dragging the kiddos out of the movie and missing part of the movie that I just paid $60 to see. To sum up, the kids wanted to go see this movie and they had the day off of school. Next time I'll try to convince them to wait until we can rent it on Amazon. read more

This use to be a pleasant theater, but the removal of ticket staff in the front and adding to concession line is horrible. I stood in line for 30 minutes. Not suggested. read more

I've been meaning to review this since summer, but I just made an account today, I had a great time with the family and will be back, it was a little dirty but staff was very friendly and I love the popcorn! read more

This place sucks. Haven't even gotten into my movie yet showed up 20 minutes early to stand in a packed lobby for 30+minutes (so far) and by tickets from the concession counter. Who ever is is running this place must not know what they are doing. Now I get to pay thirty plus dollars to see part of a movie. Wished I'd read the reviews on here to see this has been a ongoing thing. All I can say is either don't bother going or plan on making a whole day of it. read more

I have watched two movies here in the past week and each time an attendant has been extremely discourteous. Stop coming in and fiddling with papers or standing around and just watching the film. You're holding a light that is distracting to begin with and you're standing in everyone's peripheral. I saw Ex-Machina and towards the end which is heart pounding, tense, and silent an attendant was fiddling with trash right next to the stairs. I'm so over it. It's not even a Regal issue, because I've been to Regal locations all over. I don't even live in Lynchburg anymore, but every time I visit there's clearly an issue with this location. I love movies, but this location makes me want to just wait for the dollar. read more

I was told that this was the best theater in town. Certainly was as big, as shiny and just like what I would expect to see at any other theater located in a big city. Plenty of seating and many different movies are shown all the time. There is plenty of parking outside of the mall. Remember to bring your Regal Crown Card! (and student ID for discounts) read more

Costs over $12 and they do assigned seating now, which is quite possibly the worst, most disconnected idea a movie theater could ever have. Get there earliest for the best seats? Cool! A loud talker comes in late with the seat next to yours, and you can't move. Going to venue cinemas from now on. read more

Doesn't match Fandango's times and listings. I waited almost 15 minutes for a manager but manager didn't come when paged and no other info or explanation was given. read more

You want to check my bags before I go to the movie now? What previous theatre shooting would have been thwarted by an untrained teenager looking in a bag? None I know of. You might want to change your new bag search policy if you want to cater to others than the sheeple. What's in my bag is my business, and if someone is intent on shooting up a theatre, your bag check won't stop them, my gun will read more

Nice theater which shows 12 movies. Seats are comfortable and plenty of leg room. Senior discount. Other than that, it's a movie theater. It shows movies. ..some good...some bad. read more

Looks like another bad review for River Ridge Mall Theaters I am a 65 year old senior citizen and movie prices are too expensive senior citizens pay less than a dollar off regular ticket price. So I'll be thinking twice about whether or not to go to the movies and pay their prices Plus the last time I went to the movies there was only one other person in the theater now I know why. read more

Comfortable seats. Tickets a little steep.

Nice theater but the tickets were over $10 for a Sunday 1pm show. It looks like there was a surcharge for using the kiosk.

Still my favorite movie theater around Lynchburg. It's always nice and clean. Tickets are outrageously high, but that is everywhere these days. read more

Honestly, trying to make plans to go the the movies and now my buddy can't come because he has an assigned seat away from the rest of us. This place went from expensive and okay every once In a while to expensive and trash. Thanks for ruining plans!!! read more