Update from my original review, still five glowing stars!…read moreThese ladies do great work. They get you in pretty quickly and get right to work. I'd say it took an hour for my set of acrylics. I received free sparkle decal because of an upcoming birthday! Very quaint and comfy salon. It's my top pick out of all the places in Fairport.

Took my daughter to get her nails done last Thursday so he has not even been a week. Her polish is…read morecoming off and it was supposed to be gel and they put regular polish on her nails so I went back and told them about the mistake they made so they could fix it and he tells me he's sorry for the dilemma but there's nothing that he can do but I paid over $200 for nails and feet and it's not right and I told him that we will not be back and he said good

The service was not bad and I was seen right away and the job quality was amazing. The vibe in the…read morestore was relaxing and stress free and I felt comfortable there getting my nails done

Terrible, just terrible. I was told that it would be a 15 minute wait so I sat on the couch and…read morewaited patiently only for another person to come in and to get a pedicure before me even though I had been waiting. I said something to the person that I was still waiting and was completely ignored. after 45 minutes of waiting, I walked out. I will never return.

my daughter & I had pedicures today at VIP nails off Moseley rd. I had a basic pedicure, brought…read moremy own polish & my daughter had a gel pedicure using one of the salon's brands. my pedicure was absolutely perfect, thank you Mini, my daughter had a much different experience. while getting her previous gel polish off, my daughters pedicurist caused her big toe to bleed on the side of the nail which was quite painful for her. my biggest complaint with this was that not only was my daughter not offered a discount, but the young lady who did this also had no trouble accepting the $10 tip my daughter gave her. won't be returning

I don't recommend this place. I went for a fill. They cut my nails way too short and when I said…read moresomething they said it was my fault. I was u aware that changing the shape made them so much shorter then I normally have them. When I said they didn't tell me that they i should know this. I don't do nails how im suppose to know . They didn't care the lose a customer my hands had different lengths and shakes when I left bad business

We traveled in later in the day and they were willing to take all three of us for pedicures and one…read moredip powder/gel full-set. The pedicures were the best any of us had ever had. The manicure was beautiful. We each got a neck rub. We went for the green tea pedicure. Very reasonably priced as well. If I lived here, this is the only place I would go.

First time here and it was fabulous. My daughter treated me to a Green Tea pedicure for my…read morebirthday. It was fabulous. The spa is clean and staff is friendly. The massage was the best part of the pedicure. My feet felt amazing and smooth. I will be back

I was looking for a medical pedicure and this place came up. I scheduled an appointment for one due…read moreto ingrown toenails. I ended up with a subpar pedicure. Nails were not cut and ingrown toenails were not snipped.

Naturally I follow Lisa Scala every where she goes. She is my absolute favourite aesthetic…read moretechnician of all time. Her new office is located inside of Wigz by Bangz on RT441. She works for herself and you can always count on a thoroughly pleasant and attentive experience. No complaints on that here. The wax services are spectacular and she uses the good wax. Did I forget to mention she was thorough? :-) The pedicures are akin to car detailing. There is so much that goes into a pedi at this place. My feet feel super soft and refreshed. Like they were born again. And those hot stones in combination with her hands is a miracle cure! I never want to leave. Trust me, Lisa is the best. An absolutely beautiful person --inside and out. The Fresh Facials & Feet booking site is very convenient and lets you change your appointments immediately. So, yeah, go book yours asap.

The good news is I was able to get an appointment for a pedicure on short notice and my feet feel…read morevery smooth. The quality of the pedicure on the other hand has room for improvement. I had to remind the nail technician to clean my cuticles, the file and paint job of the nails could use some improvement.

Ethan is awesome, he did what I asked him to do and I even gave him the option to to what flowers…read morehe wanted to. As soon as you walk in, you fell a welcoming feeling and they talk to you as they do your nails. With a tip, these cost $78 ($20 tip) so the price is not all that bad. I would recommend this to a friend. However the "waiting area" is only 5 chairs facing into the salon. But I do recommend for people who want to get their nails done, schedule ahead because they seem to be really busy during the weekend and during the week day mornings.

First time customer. When you walk in they make you manually sign in on an iPad and select your…read moreservice. I chose the powder acrylic option for my daughter and her friend which was supposed to start at $45. When I went back they gave me $160 bill with $60 base prices. Refused to honor the price a literally physically agreed to at sign in, I contested the charges and will NEVER go back. The nails are sloppy as sh*t too.

I got a full set, the acrylic and nails look good and feel sturdy but the gel polish looks sloppy…read morein some places, mostly around the cuticle. The service was overall great and relatively fast. A week later the gel top coat is peeling off and looks dirty.

I keep going back hoping my experience will be better. I was the second person to walk in after the…read moresalon opened. The employee took the other customer and started preparing her pedicure. Then motioned me to sit in a chair across. The owner who was also there continued to empty boxes and talked about her daughter who was home from CA so she was planning on spending time with her. I sat in the chair with no water in the basin for 15 minutes and then the owner came and filled the basin which was too hot so she had to add more cold water. I then sat with my feet soaking the entire time the other customer got their pedicure. Then the same customer went and sat to have a manicure. I am still waiting for my pedicure. The owner still pushing boxes around. A second employee came and after getting herself situated she came over and started my pedicure. The owner could have easily had done my pedicure since she did not have a client and the fact that the other customer was done with her pedicure and moving onto to the manicure. Several times during my pedi I winced from pain. I showed the girl what I was looking for as far as polish. I wanted the nail to be sparkle red with just the thinnest crescent of gold along the cuticle line. She said it would not look good. I have gotten this done every year for Xmas in California and the salon I go to does a fantastic job. Professional nails could not do it. Not only were parts of my nails still showing on the sides, she did half red half gold and parts of the red polish show through the gold. It's uneven, looks worse than if I did it myself. I just can go back it's that bad. Also a customer came in while I was almost done and told the owner she was a bit early. The owner then told her "Oh I'm so sorry I double booked and can't do your nails" This woman had an appt.

My daughter and I went in for pedicures and were seated quickly at first, but then left soaking our…read morefeet for so long that the water turned freezing cold. While my daughter's technician did a decent job, it took an extremely long time for mine to even come over. Once she finally started, she kept leaving repeatedly, which made the whole experience feel very disorganized and drawn out. When she did work on my feet, she scrubbed so aggressively that it was actually painful. To make matters worse, the towels they used were cold as well. Overall, this was a very uncomfortable and disappointing experience. I would not recommend this place if you're looking for a relaxing pedicure.

My husband and I visited on a Thursday evening for a couples massage celebrating our recent…read morebirthdays. We booked 6pm for after our work day. My massage was fantastic and my husband said he was good too. I received the deep tissue and my husband the Swedish. I liked everything except what felt like being rushed out of the place as it was close to their closing time. Massage and everything was done at 7pm and their posted hours said they closed at 8pm. I would have enjoyed being able to sit and mellow for a bit with a cup of tea. The therapist placed a cup of water at the checkout station out front. They were definitely trying to close up shop and get out of there. For the price paid not a way to encourage return visits.

Relax the Spa is phenomenal! Its great to book something last minute if you need anything. Ive…read moregotten a side by side pedicure with my bestie and a massage with Gloria who was amazing! The staff was accommodating and excellent. I would highly recommend it.

Never agian!!! Michelle is so rude,never ever going back after years of service!!! I bought a gift…read morecertificate for my mom she lost it and I called Michelle she knows me, she said no I can't honor it WOW thanks!

i forgot to cancel an appointment, just received a call, i have a life outside of getting nails. i…read morewill no longer be going to this salon again. i was treated like shit by michelle because i forgot to cancel my nail appointment(10 minutes past my appointment) claiming it was unfair. when every time i went in there, people were walking in. they always did my nails amazingly, but based on this interaction i do not recommend.