My husband and I visited on a Thursday evening for a couples massage celebrating our recent…read morebirthdays. We booked 6pm for after our work day. My massage was fantastic and my husband said he was good too. I received the deep tissue and my husband the Swedish. I liked everything except what felt like being rushed out of the place as it was close to their closing time. Massage and everything was done at 7pm and their posted hours said they closed at 8pm. I would have enjoyed being able to sit and mellow for a bit with a cup of tea. The therapist placed a cup of water at the checkout station out front. They were definitely trying to close up shop and get out of there. For the price paid not a way to encourage return visits.

Relax the Spa is phenomenal! Its great to book something last minute if you need anything. Ive…read moregotten a side by side pedicure with my bestie and a massage with Gloria who was amazing! The staff was accommodating and excellent. I would highly recommend it.

A professional, welcoming salon! I met with Emily and she listened and explained the process with…read morethe end results. She gave me a wonderful cut and style and I'm totally satisfied! Thank you Emily and I look forward to my next visit!

If you need anything done to your hair you need to come here. All the staff is friendly. There have…read morea cute small sitting area where there is also a few snacks & drinks. Don't forget they have free wi-fi. I go hair for haircuts & colors. Everyone here is so talented so it doesn't matter who you get an appointment with. My main stylist is Emily who is also the owner of the salon. I have been wanting to color my hair for a while & discussed a ton of different color options. We settled on reds & orange. For months before my appointment I shared inspo pics with her & she shared comments & suggestions. During my appointment she walked through the process with me & also gave tips for styling & color preservation. Not only did I learn from my appointment but she also took video & shared it so others could learn from it. I also had an appointment with her where I cut over 12 inches of hair off!! She really knows how to rock any style you are looking to do. Other stylists I have had here also are extremely talented. They also collaborate with each other so you will get the best results. If you have a different stylist do a touch up to your color they are able to read the prior stylists notes. Come here for your next appointment!!!

Great service. They take walk ins. Very friendly. A little cheaper if you bring cash. Will be back…read moreagain.

I went here a couple times at the beginning of my waxing journey. I got multiple brazilians (4-5)…read moreand finally decided the student price wasn't worth the experience and I'd rather spend a little more money for some customer service and quality. Yes waxing is painful, but this seemed like the goal was to get me in and out in 10 minutes or less. It seemed like there was no consideration for my comfort. On top of that, I left every waxing with bruises (which can happen if you're not hydrated) but also burns and raw skin patches that took a long time to heal fully. Any complaints I made, I was told to purchase something from their extensive line of pre and post care ointments and products, and that the wax was kept at a regulated temperatures. I just think customer care wasn't prioritized and it wasn't a great experience.

I really wanted to give this place five stars after my mani and pedi. The atmosphere is great and…read morethe people who work here are really friendly. I also like all the natural products used during my treatment. However, within less than 24 hours, multiple nails have chipped, and I paid extra for the gel manicure to prevent this from happening! I'm disappointed because I got them done for graduation weekend. Usually a gel manicure lasts me at least a couple weeks! ***Update: I did receive a phone call from Exquisite saying they would be willing to fix my nails and were shocked to hear this had happened because it's the first time they've heard of this happening since they introduced the gel polish a month ago. I appreciate their call and willingness to make things right, but unfortunately I don't have time to go back in with family coming into town this afternoon. I would definitely go back here again, just an unfortunate experience and bad timing.

Deborah was very professional and welcoming. I had my first spray tan there and felt totally…read morecomfortable. She did a great job and I am very pleased with my tan!

Had my first facial at Skintopia.... This place is beautiful, and so relaxing!!! TESSA was amazing,…read moreand had the most incredible touch that transformed my skin from dull and dry to quenched, soft, and supple again. I would highly recommend this place to anyone looking for a fantastic facial, and relaxing experience!

I can't begin to express the extent of my love for this place. I started going to Skintopia over 9…read moreYEARS ago, so this re-review is long overdue. Skintopia is more than just a spa. Skintopia is a haven for all those who are weary/hairy/dry-skinned...WHATEVER you need, my girl Christina will hook you up. Facials, waxes, eyelashes, makeup, she does it all! I literally drive from Syracuse to Rochester every 8 weeks because I trust no one else with my Brazilian! 2 times in my life I went elsewhere and let me tell you, I'll make the drive to Skintopia now. Make an appointment, stop by, relax to the music, soft beds, heated towels, wonderful service, delicious complementary tea, and great company. You'll be hooked!!

I had a really excellent experience at Nitty Gritty! Was greeted warmly upon arrival as a nervous…read morefirst timer, and Julia is an absolute superstar. I love the vibe of this salon - super bright, trendy, and conveniently located in the Village Gate Plaza. The website answers any and all questions about your cut, color, or wax in advance, with a demystifying FAQ page and a full before and after care list. My service was ~30 minutes long and I felt totally comfortable for the duration. Nitty Gritty goes out of their way to ensure their salon is an LGBTQ+ safe space - there's specific information on waxing if you're transitioning, an ask for pronouns at the time of registration, and a truly welcoming atmosphere for all. This alone will keep me coming back and supporting, but the fact that the service is so top notch is a nice added bonus. The reviews don't lie, Nitty Gritty is the best. Looking forward to my next visit and grateful to have this awesome shop in town!

Nice people and spot. Julia is the best in the business. I keep my appointments for about three…read moreyears now. I haven't had an issue yet. I'll recommend anybody to go there who has class and sense.

Queen she's so sweet and fast and clean and affordable. Totally recommend this. I got my eyebrows…read morethreaded.

I went here for eyebrow threading. The lady did a good job and the price can't be contested. I…read moremight go again!

Love coming here for eyebrow threading! She does an amazing job and very easy for walk ins. Cost is…read more$15 as of 5/25. Highly recommend and will keep coming here :)

Since I thought they closed the marketplace location I gave this location a try. She was very open…read moreabout the wait since I was a walk in. More people walked in, more people called, back up help was called to wax the hairy bits in the back rooms. Everyone came in happy and seemed to leave appreciative of their service.