Understanding the traffic and parking conditions in Flushing, I made sure to book a hotel with parking. When I arrived at the hotel, I called the front desk inquiring about the parking lot. They then informed me, that is was closed but they would open the parking lot for me. Also that it would be an additional charge of $30. On the booking page it said parking, nothing about parking with a fee. I questioned that and they said it will be automatically added to my bill. I was annoyed by this additional fee but I chose to accept it and move on. I told the front desk exactly where I was with cross streets and they proceeded to tell me to go to the main street and make a left. Now the traffic was exceptionally bad that day and it was taking about 30 minutes just to circle the block. The front desk could not give me an address of the parking lot or even cross streets. The clerk kept saying the main st which is a one way street. Mind you there is a Main St about three blocks away from the hotel but that wouldn't make sense. A few times the cleak said" I am coming outside to open the parking lot for you and I will wave," but that did not help since I didn't know the address and the clerk's directions were unclear and useless. How do you not know the address or even the street of your place of business? He could not provide me with coherent location. The front desk clerk was extremely incompetent and the audacity to be rude to me. I attempted to cancel the reservation a few times during our interaction but he said he could not. I tried calling Booking.com but it was an international number and couldn't locate a local phone number. Through all this frustration and about 45 minutes to an hour later, I miraculously found street parking. When I arrived at the front desk the clerk proceeded to yell at me, and I had to tell him several times to watch his tone. I finally check in and get to the room. The TV does not work, I called the front desk yet again and they said yes it does.At this point I was done with their incompetence. To make matters worse, about an hour in I noticed some stains on the sheets. It was BLOODSTAINS! I was throughly disgusted and check out immediately. I have been attempting to call the hotel and lodge. complaint with the manager but I am constantly hung up on or left on hold. I have call logs, recordings and photos to prove my experience. Please assist me with this matter. read more