We adore Regal Cleaners!
When we moved to St Louis we didn't know who to go to and couldn't afford to have my husband's dress blues ruined, so we went to the swankiest (and surely the most expensive) cleaner in town. We were in a hurry to have the items back so they referred us to Regal, down the street. We are so happy to have found them! We have used them for two years now and everything has come back in perfect condition, no double-creases in the uniforms (attention to detail), and they often just press my clean shirts for me when I don't have time to iron.
Other pros:
1. They are able to make little sewing repairs for me.
2. They use only GREEN solvents and cleaning agents!
3. The owners are on premises 95% of the time. They care personally about their customers and the work they perform. They recognize my car when I pull in and get my order ready. They know that my daughter is shy about asking for a sucker so they will gently encourage her. ("If you knock on the door, it will open," he says to her. How sweet!)
4. They don't hesitate to print out all my annual receipts at tax time so I can calculate the uniform expense. (Yeah, husband isn't so great about bringing home receipts.)
5. We have taken in some "problem" items and they have all come back perfectly. First, they spent a lot of time carefully and meticulously removing dirt from my husband's "cover" (white hat worn with dress blues). Second, they pressed a dressy skirt made out of cheap prom dress material (I go to a lot of formal events and sometimes I cheap out) which is notoriously hard to get flat and they HAND IRONED it for me. It was as smooth as glass. And third, when I recently unboxed my wedding dress (I guess you aren't supposed to keep in a box) I found an enormous liquid stain on the back that had to have been made by the dry cleaner 8 years prior. Regal was able to get most of it out so that you wouldn't notice it unless you were looking for it in good light. I call that a win!
6. Free pick up and delivery. (Alas, I am out of their area but I happily drive all the way over there for the great service they give me.)
7. They accept credit cards now (either credit or debit, can't remember which).
Con:
Not cheap. But I think it's worth it for all the reasons above and we have never shopped around for another cleaner. read more