This Company is completely ridiculous, they over charge their customers by 30% sometimes more just…read moreto make a profit off the sale. They receive parts from places at a discount and still feel the need to mark up their prices.
They also don't take taxes out of everyones check , only certain employees, but yet they say we have to be there from 8-5 , sometimes not getting paid on time, asked to stay late but not offer to pay for the extra hours.
On many occasions I have not been able to get a hold of the owner, he is always out of town (hiding from his creditors) . I think this company needs to be shut down, its ridiculous how they treat their clients and employees.
-John Portland Oregon
I do agree with the owner that profits drive business. There would be no economy without mark-ups and profit margins. However, I know that it is unethical to fraudulently purchase products from the manufacturer as an "upgrade" in order to receive a discount, then turn around and sell that product at full price mark-up to their customers.
Another unethical practice used by TechScaler is misrepresentation of their service team. Upon my hire, I made it clear to everyone in the company, including the owner, that I had no experience servicing Mac computers. Service contracts were then sold to clients on the basis that I was a "Mac Guru", and would be able to assist with any issues that arose.
As a contractor for TechScaler, my personal phone number was given to clients to call for any emergencies, while no compensation was given for my increased phone usage charges. In addition, when my contract began, I was told that I did not need a car, as all clients I was responsible for servicing would be within walking distance in the downtown Portland core. After a few weeks, I was then told that a vehicle would be required if I wanted to continue working for Techscaler
I was repeatedly asked to work long hours (one day in particular was a 17-hour day) and had to fight tooth and nail to receive pay for all the hours worked. More often than not, the owner would be "out of town" on the agreed upon pay date, and I would have to wait up to an extra week for my pay.
When I was offered a permanent position with another company (which I took), I made multiple attempts to collect my final paycheck over the course of two to three months before taking the owner to small claims court. I won the case, and was able to garnish the company's bank accounts for a significant portion of what was owed to me.
This comment barely scratches the surface of poor business practice that I experienced and witnessed during my 4 month tenure as a contractor for TechScaler, but it serves to demonstrate the type of business that the owner operates. Before doing business with this company, or with any other for that matter, do your research and make sure you truly are getting your money's worth. Caveat emptor!
