I would highly recommend Kelly Carpet Cleaning! He blows Stanley Steamer out of the water. I wish I…read morewould've took pictures. We used him to clean out the townhouse we were renting. I've used Stanley on a previous apartment and they couldn't get makeup out of the carpet. Money wasted. Mr. Kelly got EVERYTHING out of the carpet. And the prices are fair.

Very professional. Excellent job. Would Use time and time again.. He takes his time he made sure…read morethe carpet is clean,

Excellent and thorough work cleaning carpet, rugs, and furniture. They were sure to work carefully…read morearound larger furniture and objects and were communicative from the point of making the appointment, to asking questions when needed during the work, and walking through the job at the end. The carpet looks like it had five years given back to it. We'll definitely hire them again for next year's cleaning.

fantastic service! we have used them twice now and the quality of work is amazing. I highly…read morerecommend!

We had our carpet cleaning by Hector and his wife, it looks clean and they were very professional…read more Arrived on the correct time window which was told to us. Finished in about 2 hours,what was expected. Would highly recommend.

Héctor and his wife did a fabulous job on both homes. I was so impressed with their work that I had…read morethem clean my townhouse which we are selling. Honest, reliable and friendly people to work with. Thank you so much for making my carpets look amazing! Would definitely use their services again!

Our office was on a tight schedule to close their current location. I tried calling a couple of…read moreplaces before Chappell's. One didn't answer the phone, not even an automated machine, the second couldn't accommodate my time line. Then I called Chappell's and an actual person answered the telephone! She was not able to connect me with Tonya immediately and took a message, but I had a call back within a few minutes. I knew I was giving late notice, but Tonya was able to get me in before the end of the month. They started on time and were able to shift gears as the office was a bit worse for wear. She came out with a carpet cleaner and we were able to go from a basic clean to a deep clean with carpet cleaning at a very reasonable price. I was pleased with how everything looked and I highly recommend Chappell's Cleaning Services.

It took me a while to write this review because I was internally battling with whether or not to do…read moreit. As I was preparing to move into my new home in February 2021, I decided that cleaning the home was not something I wanted to deal with during the move-in process. After doing research and reading through reviews, I decided to go with this company. They are definitely more expensive than other cleaning companies in the area but I figured it was due to them being thorough. On the day of the cleaning, I allowed 3 of their staff, including one of the co-owners, into my home to clean the vacant house. I had other tasks to handle so I left them in the home and came back an hour later. Upon my return, Mr. Chappell started walking me through the home (in a rushing manner), directing me to give the okay for each room. I informed him that I saw dust in several places as well as the floors not completely vacuumed. After he walked away from me, I had time to review the cleaning more thoroughly to discover that there were several areas their team had missed. When I informed him of the continuous issues I kept discovering, he told me that I cannot go back and say something needs to be corrected after I've already given the okay. I politely informed him that he was not going to tell me what I couldn't do in my home and that I would not have had to request better cleaning if his team had done it properly in the first place. Words were exchanged and his team corrected the problems but by this time I was frustrated and ready for them to leave my home. He subsequently called me and I thought it was to apologize for his tone and the inadequate cleaning services they had offered. BUT NOPE. He called me to tell me that he wanted to up-charge me $50 for cleaning my EMPTY refrigerator since it wasn't on my already $500 cleaning bill. At this point, I requested to speak with his wife, the other co-owner, who I had previous correspondence with. I explained the issue to her and she agreed to waive the refrigerator cleaning fee and give $40 off. I was exhausted by the whole situation and ready to just be done. To add insult to injury, I had an exterminator come in the same day and I told him about the cleaning service. He looked around and said the home didn't look thoroughly cleaned and it didn't even smell like any cleaning products. I would have left the situation alone if I didn't have to bring a friend in subsequently to help me actually wipe the inside and outside of my cabinets, thoroughly clean the bathrooms him and his team were suppose to clean, and numerous other cleaning tasks that should've been covered by their services. After speaking to several people about the situation, everyone told me it was important that I wrote this review because I would have done things differently myself had I known this level of service would be provided. Talk about a making a moving process more stressful and $450+ wasted. My hope isn't to scare people from using this service but for them to understand the impact they had on my moving process. I ended up pushing my move-in date back a week because I had to find time to actually clean up behind them.

I've been on this journey with Rick Hubbell since before Valentines Day weekend. The unit above me…read moreleaked into my unit destroying my floors. His team responded immediately (within 30 mins) busting down walls to secure the leak and tearing up the floor to dry and clean up water to prevent further damage. I was so impressed with his job, I asked him for a bid to do the remodeling. He said it was going to be done in 5 days and it was. Now the new floors are in and I'm one happy customer. Tomorrow is pack in day. Can't wait to sleep in my bed again!! Thanks again Rick!

Rick and staff did an excellent job cleaning my house roof. Roof looked very dirty and dark with…read moresome growth on it, now my roof looks very clean and new. It looked bad that I was checking on new roof replacement cost. They also did a good job washing all my windows and screens. Last year, they did a fantastic job professionally cleaning my carpets, power wash sidings and driveway. It still look very clean a year later, that's why I called him again this time. I rent my house in Burke, VA and I live in California. Rick is honest, very reliable, and informs me when things needs to be repaired or not. I trust Acclaimed to do service for me remotely. I highly recommend this company.

Had MW come out to shampoo carpet in my salon and he was quick and thorough. He made the…read moreappointment when it was convenient for me and the carpet dried quickly as promised. Even though he wasn't able to get all of the stains (from the precipis tenant) out, I will use him again.

Again, I rescheduled on Walt at the last minute and he accommodated me without any hesitation. He…read moredid an amazing job on some of the mystery stains in my carpet. My vacuum died the week before my appointment and he was nice enough to vacuum for me without any extra charge or extra attitude. Wish I had used MW Cleaning to do my move out cleaning!

Drivers have serious road rage! One of their service trucks tried to cut me off and overtake me at…read moreintersection that I was sitting at first for 5 min. Then when they didnt get their way, proceed to stop in the middle of the road like he was gonna come out the vehicle and try something violent (on 071021 virginia uga-1783). The vehicle kept weaving in and out of traffic and switching lanes putting everyone in danger. Called the company to tell them how their drivers are behaving on the road and giving their company a bad name but to deaf ears. You should fire these bad employees pronto!

Hermes Clean is one of the most professional companies we have worked with. We used their carpet…read morecleaning services for our rental properties. Gabe and his team are by far some of most efficient and most professional people I have met in this industry. They are also a great value compared to other places we called that we're trying to charge us the most ridiculous prices. I highly recommend them as they are absolutely PHENOMENAL. Based on the way they took care of us, I promise you that you are in good hands with these guys.

I scheduled this company to do a dryer vent cleaning. They were scheduled for 8-10am. Did not show,…read moreor call to reschedule. I called the company to see if they were coming 30 minutes before the end of the window. The person said she would check and get back to me ASAP. After almost 2 hours after that call, still nothing!

Trey was not an alarmist. Handled the issue with professionalism and complete honesty. He's…read moredefinitely a keeper for any remediation needs I will have in the future with my real estate business.