Another great review for Jose and crew! Utilized them again for a move out cleaning including some…read morerough looking hardwood floors after removing carpet. They did an amazing job and the place was move in ready! Fast and reliable service. Thanks again!

Great experience using Jose and his team to clean my condo and will certainly be using them on a…read moreregular basis. He was responsive, friendly and left the place spotless! Highly recommend!! Thank you Jose!

Great job, price was amazing!! I contacted them last minute and they were able to do the service…read morequickly. The carpets came came out amazing.

Amazing work! Very focused and versatile. Loved the way they worked efficiently and in a respectful…read moremanner. Will definitely be calling them again for another service.

Sam and his partner arrived right on time. They stayed for two whole hours cleaning our three…read morepieces thoroughly. The results were amazing. I would definitely recommend Sam.

Excellent and thorough work cleaning carpet, rugs, and furniture. They were sure to work carefully…read morearound larger furniture and objects and were communicative from the point of making the appointment, to asking questions when needed during the work, and walking through the job at the end. The carpet looks like it had five years given back to it. We'll definitely hire them again for next year's cleaning.

fantastic service! we have used them twice now and the quality of work is amazing. I highly…read morerecommend!

This company and this man were just incredible to me. The…read moreservice provided yesterday included deep cleaning two tile floors, two rugs, steaming and deep cleaning of two large couches that really needed it and a cloth chair. This is the best I remember my kitchen looking. The couch is probably five years old and is unrecognizable to me, it somehow looks fully and fluffier than when I bought it. The whole job was terrific as were the interactions with the team. Their friendliness, kindness and product added so much; I'm very grateful.

I had been putting off getting my upstairs carpets cleaned because I work full-time, but quarantine…read moregave me some time to get household needs done. I found George through Angie's list and Yelp and decided to give him a shot. He came out the next day and was in and out in no time, leaving behind what looked like brand new rugs! He is very professional and the nicest guy around. I will definitely hire him again and highly recommend him. He also does pressure washing and other things, so may have him come and do my deck too. In this day and age, it's nice to still find trustworthy people who stand behind their work. George is that guy. Don't hesitate to give him a call. You won't be disappointed!

Drivers have serious road rage! One of their service trucks tried to cut me off and overtake me at…read moreintersection that I was sitting at first for 5 min. Then when they didnt get their way, proceed to stop in the middle of the road like he was gonna come out the vehicle and try something violent (on 071021 virginia uga-1783). The vehicle kept weaving in and out of traffic and switching lanes putting everyone in danger. Called the company to tell them how their drivers are behaving on the road and giving their company a bad name but to deaf ears. You should fire these bad employees pronto!

Hermes Clean is one of the most professional companies we have worked with. We used their carpet…read morecleaning services for our rental properties. Gabe and his team are by far some of most efficient and most professional people I have met in this industry. They are also a great value compared to other places we called that we're trying to charge us the most ridiculous prices. I highly recommend them as they are absolutely PHENOMENAL. Based on the way they took care of us, I promise you that you are in good hands with these guys.

Our office was on a tight schedule to close their current location. I tried calling a couple of…read moreplaces before Chappell's. One didn't answer the phone, not even an automated machine, the second couldn't accommodate my time line. Then I called Chappell's and an actual person answered the telephone! She was not able to connect me with Tonya immediately and took a message, but I had a call back within a few minutes. I knew I was giving late notice, but Tonya was able to get me in before the end of the month. They started on time and were able to shift gears as the office was a bit worse for wear. She came out with a carpet cleaner and we were able to go from a basic clean to a deep clean with carpet cleaning at a very reasonable price. I was pleased with how everything looked and I highly recommend Chappell's Cleaning Services.

It took me a while to write this review because I was internally battling with whether or not to do…read moreit. As I was preparing to move into my new home in February 2021, I decided that cleaning the home was not something I wanted to deal with during the move-in process. After doing research and reading through reviews, I decided to go with this company. They are definitely more expensive than other cleaning companies in the area but I figured it was due to them being thorough. On the day of the cleaning, I allowed 3 of their staff, including one of the co-owners, into my home to clean the vacant house. I had other tasks to handle so I left them in the home and came back an hour later. Upon my return, Mr. Chappell started walking me through the home (in a rushing manner), directing me to give the okay for each room. I informed him that I saw dust in several places as well as the floors not completely vacuumed. After he walked away from me, I had time to review the cleaning more thoroughly to discover that there were several areas their team had missed. When I informed him of the continuous issues I kept discovering, he told me that I cannot go back and say something needs to be corrected after I've already given the okay. I politely informed him that he was not going to tell me what I couldn't do in my home and that I would not have had to request better cleaning if his team had done it properly in the first place. Words were exchanged and his team corrected the problems but by this time I was frustrated and ready for them to leave my home. He subsequently called me and I thought it was to apologize for his tone and the inadequate cleaning services they had offered. BUT NOPE. He called me to tell me that he wanted to up-charge me $50 for cleaning my EMPTY refrigerator since it wasn't on my already $500 cleaning bill. At this point, I requested to speak with his wife, the other co-owner, who I had previous correspondence with. I explained the issue to her and she agreed to waive the refrigerator cleaning fee and give $40 off. I was exhausted by the whole situation and ready to just be done. To add insult to injury, I had an exterminator come in the same day and I told him about the cleaning service. He looked around and said the home didn't look thoroughly cleaned and it didn't even smell like any cleaning products. I would have left the situation alone if I didn't have to bring a friend in subsequently to help me actually wipe the inside and outside of my cabinets, thoroughly clean the bathrooms him and his team were suppose to clean, and numerous other cleaning tasks that should've been covered by their services. After speaking to several people about the situation, everyone told me it was important that I wrote this review because I would have done things differently myself had I known this level of service would be provided. Talk about a making a moving process more stressful and $450+ wasted. My hope isn't to scare people from using this service but for them to understand the impact they had on my moving process. I ended up pushing my move-in date back a week because I had to find time to actually clean up behind them.

Jay and crew were amazing. They did a great job and went through great lengths to make sure our…read morehouse was back to normal. The drywall work was perfect and looks like new. They were affordable and did not try to jack up the price even though the job took longer than expected. Their tile work was also wonderful. I would reoffend them to anyone.

Great communication, on time, very polite and kind. Job was done lickity split. Will call again!read more