I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

Made an appointment. They called and changed it. It was not a convenient date for me (the one I…read morehad previously scheduled was) but I took it anyway. Arrived early. Appointment was for 10:20. That time came and went. I asked when I'd be seen and they said "we're running late." (At 10:18, I had asked if they were running late and was told that they were not.) At 10:25 I asked the receptionist how long my appointment would take. Was told an hour. Well, I'm already ten minutes into my lunch hour and had expected to be seen at my appointment time. I said "nevermind, I'm leaving; you can keep my money" (had to make a $25 deposit before anything happened at all). They said "have a nice day," and I said "f*ck off." (Yeah -- i know that's wrong, but was so frustrated, and also I'm old and have no filter.) It's a downtown office and downtown workers obviously use them and can't be away from work for hours on end because a dentist doesn't keep appointment times.) This place has zero respect for patients' time, but theirs is SO important that I received NUMEROUS texts in the days leading up to my appointment. "...you have an appointment reserved with Atlas Dental Specialists on Wed, Oct 1st at 10:20 AM." And ".."please respond with C to confirm your appointment with Atlas Dental Specialists for October 1st at 10:20 am. If your appt is missed, or cancelled / rescheduled with less than 48 hours' notice, a fee of $50/hour of appt time will apply." So obviously THEIR time is important. Just not their patients' time. Also, every appointment is "separate." Cleaning is one. Examination is another. It's all about money money money with this place. They did refund my $25 deposit though. Terrible place. And now I have to find a dentist.

Horrible experience. The dentist showed no empathy or concern for my condition. My gums were badly…read moreswollen, and although they examined me, they offered no immediate relief or temporary treatment. They only advised me to visit a periodontist. I specifically asked whether they could do anything to help in the meantime, but they refused. This was a very disappointing and uncaring attitude from healthcare providers. I would not recommend this place.

I've been going to Dr. Watkins for many many years. These people are honest. They give you an…read moreoutfront estimate in Billing. And they're honest about when your dental work will be finished

Dr.Joyce is a godsend for me.. I had numerous procedures that had to be done including implants…read more she was beyond wonderful..I have major depressive issues along with anxiety..and I never could have gone through all these procedures without her kindness and expertise..I am so blessed and grateful.....Linda Culp

This is a lengthy review, so settle in! I honestly cannot say enough good things about this place…read more Let's start with I neglected my teeth for a very long time and was ashamed to even start the process of fixing things with me teeth. This is the first time in 34 years of life that I did not cry at the dentist! I had a dental emergency and needed a tooth extracted ASAP! I looked online for places with good reviews (because I finally got insurance and didn't need to go to cheap questionable places lol) and this places reviews SHINED and were so on point! As a new patient, I was concerned it would be difficult to get in quick. I was greeted on the phone by Cindy who went above and beyond to comfort me on the phone as I was panicking in pain. They couldn't get me same day but got me in the following day. Cindy gave me advice on how to get through the night with minimal pain and told me if they had any cancellation she would call me right away. So Sweet. She was heaven sent to me at my worst time! Warwick Dentistry a literal hidden gem nestled into the bottom on the BNY Mellon Building. Parking is normal downtown parking in BNY's lot off of Ross street. Easy to navigate and also really clean for a downtown lot! I didn't feel unsafe in the parking lot at all actually! Office was clean and inviting! When I came in, I was greeted by the amazing Cindy who helped me the night prior and she was just as delightful in person! The Dental assistants (Brittany and Christine, I believe were their names, I was ridden with anxiety so excuse me if I got the names wrong) they so kind and patient with me as the x-rays were difficult to get because I couldn't really bite down. They were so gentle and took their time with me, it was so appreciated! The first time visit in very thorough; they get x-rays and photos from every angle and make sure they get a good profile of who you are so that they can help you game plan what's next for your mouth and that journey. It was so thorough that I knew I was in good hands and started to be a little less anxious. Then I met Dr. Joyce and Dr. Jack, they were SO SOO NICE. They did not shame me for the current status of my teeth. They were warm, understanding and so genuinely nice and were very informative about what they saw so that I could understand that things weren't as terrible in my mouth as I imagined. I instantly was more set at ease. Dr. Jack was preforming the extraction. He knew I was nervous, offered me a weighted blanket, which was so random but actually was super effective in feeling like "a warm hug" as he described. He even said if I had headphones, he recommended I put them in and listen to my favorite tunes "But not your FAVORITE song, we don't want you to start associating it with teeth extractions!" haha so real and so kind! Those tricks worked surprisingly so well! Along with his gentle approach and just out of this world skills! I put the weighted blanket on, put my headphones in grabbed my stress ball and closed my eyes. When I tell you this is the first time that I actually did not feel pain through out the process, I am not lying! I felt the pressures of course but there was seriously no pain! By the time he was stitching me up, I was like "wait, are you stitching me up? Are you done" He was! I was freaking FLABBERGASTED! Literally in complete awe. I have never in my life thought "That was the best dentist ever, in the history of dentists". I called my mom instantly to say "Ok... I did it and they were AMAZING and I am not scared anymore, as long as they are my dentists!" I raved about them all night! (More than I should have talked with stitches) But I was in no pain! I was so unconcerned about talking because I was literally in no pain just sore. It was crazy! Cindy followed up the next day to make sure I was healing ok and offer advice on food options. Listen, if you are scared of the dentist, haven't been in years or ashamed of the condition of your teeth, I CANNOT RECOMMEND THIS PLACE ENOUGH!

I had a very positive experience with this staff in Bethel Park. I have had nothing but great…read moreservice and dental work Dr Monaco is a gem

I've been a patient at Emmett since 2013 and recently had my teeth cleaned on 8\1\2022. My…read moreinsurance covers cleaning, exam, and x-rays at 100%. I just received a bill for $73. It seems that Emmett is no longer in my network! For all these years I've never had a copay but they failed to inform me when I made my appointment that they were NOT in my network!!! I called to inquire and was told that I should have known! Clerk was almost rude about it. I had been tolerating their pressure to get other procedures done but just declined since I didn't think I needed them. Kinda like used-car salesmen. So after 9 years I and my wife are looking for a new dentist.

Very professional. They got my Husband into an emergency appt on the Friday before Christmas. They…read morehave the newest technology. We have been very happy with Refresh and the Precision side for our children.

I'm also being billed for a cleaning that I'm not receiving! Refresh Dental bills my insurance for…read morea Periodontal Cleaning which only pays 80% and I have to pay the balance on my "Regular Cleaning Visits-twice a year" and I rec. the regular cleaning that everyone else receives. So they claim if you've ever had Periodontal ANYTHING they continue to bill you for that cleaning when they don't do anything different than a regular cleaning. They said do their billing this way to 80% of their patients per the billing ladies. Refresh also told me before I got my insurance people involved, that they were required by insurance companies to bill this way. NOT TRUE My dental insurance company got on the phone with Refresh Dental (a four way call we had) and told them that was NOT TRUE they do not require them to bill that way. So Sad--Be Ware. I do love my dentist Julie Murphy and Sue my hygienist, and I will be sad to leave them. This was a good dentistry before they were bought out by Refresh Dental.

After having years of dental trauma... I have been relived to find Dr. Sciulli. He is gentle, kind…read moreand creates a very peaceful experience. So now instead of dreading my upcoming cleaning and visits. I actually look forward to having a pleasant appointment.

I made an appointment on October 5th. I had not received any contact in the weeks leading up to my…read morevisit so I called 20 minutes before my appointment on November 2nd to confirm the address. I was placed on hold for 10 minutes, hung up on and upon calling back learned that the dentist was in a meeting and my appointment would be canceled. I was then advised to seek dental care elsewhere which is exactly what I will do. This office is highly unprofessional. Hours after I posted this review, the office manager wrote me a personal message complaining about my review. Additionally it looks as though the dentist tried to post negative comments to other yelp reviews I have posted (see attached photo). If anyone needed any additional confirmation that this place is unprofessional, you have it.

Dr. Medgaus is a great dentist and always takes time and care to ensure each patient has the best…read morecare possible and provides options for their treatment needs. His staff is also very attentive and they work to ensure your visit is pleasant and that your needs are addressed. They also work to accommodate your schedule and if there is an emergency visit required they arrange to get you into the office ASAP. Highly recommended.

My Temporary bottom implant won't snap in anymore, they are pinching my toung, im in pain. I paid…read more12,500 up front, the letter from the lawyer said nothing about refunds for the extra work that will need done. by the way, No other Dentist will work with existing posts due to they all have serial numbers so we have to have these removed and new ones put in.that costs extra. I have Lupus and surgery and infection is dangerous for me. I smell a class action law suit if they don't resolve this.

I got too much work done here, some of which has been causing me pain for the last year. I went…read moreback to Dr. Hart repeatedly to try and address the pain, but when it became apparent to me that Smiles by Hart was more interested in making money off me rather than fixing their mistakes, I decided to leave their care. After some time, I discovered that the crown Dr. Hart had placed on one of my molars was loose when it eventually fell off. The whole time I had been repeatedly told that all I needed was a few more bite adjustments to make it fit right. Naturally they would say this when they were making money off me for these bite adjustments. Seeking the aid of another dentist, we recemented the crown in place, but my mouth still doesn't feel right. My bite has been permanently and, in my opinion, unnecessarily altered causing me daily discomfort and pain which I did not experience before. I feel like a shell of my former self living with the damage done to my mouth and my bank account. Therefore, I'd recommend seeking out another more affordable and, most importantly, less invasive dentist.

Going to Smiles by Hart for dental care (starting in 2023) was probably the poorest heath care…read moredecision I ever made. I believe I had A LOT of unnecessary work done on my teeth. So far, two of my capped teeth Dr. John Hart worked on fractured, resulting in extractions and EXPENSIVE dental implants (from other practices, of course). The Smiles by Hart office is clean and high-tech. The staff is very friendly. Every examination room has a big screen TV. The staff will take brightly lite, high-resolution photographs of your teeth to show you all of "your problems" on the big screen TV. Dr. John Hart's sales skills are excellent. Dr. Hart believes he can do a root canal on any tooth; no need for an endodontist (root canal specialist). Dr. Hart believes he can make your dental cap in the office, while you wait; no need for an outside lab for crown fabrication. The first signs of trouble were that my Smiles by Hart crowns started coming off. This happened multiple times. I got my very first crown in 2016 from a different dentist and it never came off. Now I am left wondering how many other teeth that Dr. Hart worked will fail, resulting in more dental implants.

If I could give a zero rating, I would. This place is a scam-the duplicates I received from them…read morelook like they had been made in grade school. The repair that was made on my original denture didn't even last a week and the shipping from them is an absolute nightmare-avoid them at all costs-which their prices are not cheap-I sent him over $700 and ended up throwing both duplicates and the one he repaired for me in the garbage. Beware!!

They repaired the dentures but they do not know how to run a business. They don't offer your…read morechoice of return shipping methods. They ship arbitrarily by USPS without taking insurance replacement value into account. USPS took 8 days for an overnight return delivery, which is why I spent the extra money to ship to them by FedEx. If you ship them dentures, insist on UPS or FedEx return insured at appropriate value.

Nancy is an incredible doctor and super kind person. I especially appreciate her office staff.read more

Just recently I've been getting notifications from this dentist to say that I owe money, which is…read morefalse and really ballsy considering the experience I had in her office. Years and years ago (12 years ago), I went to Dr. Aharon because I had just moved to the area and had begun working as a contractor. I had to pay out-of-pocket for dental insurance, so it seemed there were few that actually accepted Delta Dental (HMO). That said, I found her online and she was close. I had no idea that there could be such incompetence when it came to insurance accredited practitioners. Boy, was I wrong. I will never forget this as long as I live, as it was a traumatizing experience. First of all, the day I came in, she had no dental hygienists. I came in for a cleaning and a checkup. She apologizes and tells me, she'll do it along with the exam. She puts me in a room that is in need of cleaning and some updates. It hardly felt like a sterile environment. Next, this guy walks in (in just standard business casual wear) and begins asking me questions from my new patient questionnaire. He seems like he has no idea what he's doing. He puts on gloves. At one point while asking me questions, he sticks his fingers in my mouth without much warning at all. He carries on using the gloves to write things down, then goes to put his fingers back in my mouth. WHAT? I don't even believe he was a trained dental assistant or anything. Super unsanitary. All this to say, Dr. Aharon came in, did a pretty quick job at "cleaning" my teeth. The whole time she is in my mouth, she is trying to tell me that I probably have sleep apnea. She attempts multiple times to get me to rent some machine from her. It was the most bizarre doctor visit I'd ever had, to say the least. When she tells me I have two cavities and goes to schedule an appointment to fill them, I tell her I'll call to make that appointment. As I'm going out the door, she's still trying to get me to rent some sleep apnea testing equipment. Good grief. And there was no way I was letting this woman fill cavities! I paid my copays, but I never came back. Luckily, I found another dentist who was super sympathetic and helpful, willing to give me an exam and cleaning for the price of my copays, even though Dr. Aharon used up my insurance's allotment. Have you seen this lady's reviews on every platform? I was hoping this was experience was some sort of fluke or off day, but it looks like she shouldn't even be practicing. I even called Delta Dental about her when this happened. Anyway, the fact that she has the nerve to say I owe money? After that experience? After all these years? For a "cleaning" when she had no hygienists there? Wow. This lady might have more problems than being a bad dentist.