We couldn't be happier with the carpet installation from Genoa Custom Interiors!! They helped us…read morechoose the carpet and color, worked with us to create a timeline for installation that made the process easier for us and the installers were so professional and considerate!!!! And the final product makes our home look new again!! I would highly recommend them to anyone!!! It was our first time there and we will use them again for bathroom flooring!!

Initial install of both carpets was fine. Upstairs carpet had a run in it. This was a style of…read morecarpet that wasn't suppose to do that. Stopped in let them know and he said their carpet layer was on vacation well get a hold of ya by next Monday. Next Friday comes around and he says again he will call. This went on for 2 months until I finally got frustrated and the owner got an attitude with me when I mentioned calling the BBB on him and what was so difficult about a phone call and appointment to just look at the carpet to see what could or could not be done. show up after 2 months of follow up calls every Friday to get an appointment to be told nothing they can do just leave it. after this incident a close friend asked about them and I said that the installation is great, but I had bad experiences with the manager. When he got his carpet installed he was lucky he was home and asked about the padding and that it didn't seem like the right kind. They reassured him it was and had it stapled down and ready to put the carpet down. Long behold after he did some investigating it was in fact a cheaper padding that what he ordered. If he was not home they would have got away with it. Once called out they drove back and installed the right padded. back to my experience. Calling them back recently I asked about the carpet in my basement being finished off. I know that the color batch might not be exact, but I wasn't too worried about that. He said he would call me back after he found my order. No problem. Calls me back and says that the carpet is no longer being manufactured and that he can't get it. They only make carpet for 2 years sometimes and this one is not available anymore. I then called back a couple hours later and asked for the style, color and manufacturer. I had a feeling something was up. He called me back and gave me the information. I called a few other stored and looked it up online with no issues. Both stored called back and said it was easily obtainable through Mohawk. At this point if I would have took his word for it I would have been looking at different way more expensive ways to finish off my basement. I Called them back and asked what the deal was and they said that it wasn't on their price list and that they have a competitors carpet they use instead now. He then said it was available. so i said lets order it and he then stated we don't want the job. simply state that in the first place if you don't want to deal with me. As a small business you think keeping a good reputation with the community would be one of your key objective. Not these guys. I would 100% recommend any other business over Genoa Custom Interiors.

Great experience with them. Manny was great to work with! Will be using them in the not so distant…read morefuture.

Unfortunately, we have not had a positive experience with Perrysburg Flooring. We ordered new…read moreflooring over 9 months ago, and the project is still not fully complete. The flooring that was installed in three rooms was not the same floor we ordered--the color run of the batch installed was significantly off from what we selected. This was only realized after the full installation was completed. Manny and the team initially proposed ripping the floor up, but given the disruption involved (moving appliances, removing toilets, etc.), we ultimately settled on keeping the installed floor. Fast forward nine months, and we are still waiting on transition strips so the project can be considered complete. We have made multiple attempts to get this resolved. Perrysburg Flooring has since said they can't locate the strips, has asked us to re-measure ourselves, and continues to push out installation dates while citing backorders. At this point, it feels more like scrambling than follow-through, and we're not confident the strips--if they arrive--will even match the installed flooring. Overall, communication, accountability, and execution have been far from ideal. Based on our experience, I would not recommend working with Perrysburg Flooring.

I believe this company is capable of doing a satisfactory job & the owner is particularly motivated…read moreto do so prior to being paid. The overall quote was reasonable & I had no problems until the point that I was dissatisfied with the transition piece between kitchen & dining area. Most recently, the transition was glued down, but literally did not stick. I can pick it up. It also is not quite long enough & there is a gap between the wall and wood. He does an excellent job of hanging pictures, which I greatly appreciated as a side courtesy. but his level of responsiveness dropped from a 10 to a 0 at this point. Nothing is urgent on my end, but a simple acknowledgement of my text of concerns & pics of the issue would be appreciated. I feel disrespected to be completely ignored after investing a good sum of money in my wood floors with a guarantee of satisfaction. I am not seeking to bash this company; to the contrary, I simply would appreciate acknowledging the problem with a plan to follow up.

We could not be happier with our floors!!! Our red oak floors were a bit of a disaster but now…read morethanks to Michael and his team they look brand new. We also added new floors to our backroom and they match seamlessly with the existing hardwood. We went for a natural look and Michael spent a ton of time walking us through all of our options. And I had a lot of questions to say the least, I not recommend them more!! We are looking forward to having them back to refinish our upstairs. **better after pictures coming soon, it was dark by the time we remembered to take pictures!**

Can't say enough good things about this company! Some before and after photos below. Really…read morelistened to our needs during the quote, made suggestions that I believe saved us a lot of money in the long run, by helping us avoid the wrong product. Refinished four rooms and a hallway and also made a recommendation on a stain that did a far superior job of covering up blemishes in the wood. Our choice would have looked horrible. Similarly they also did three rooms in vinyl planking, and directed us to a far superior product that was not much more expensive. Price was good relative to others who gave us quotes, but others did a far worse job of really discussing our needs. You can hire them ​without hesitation or worry.

I'm surprised to find myself the first reviewer of a company that by all accounts is well…read moreestablished in this area. I chose Harrison at the recommendation of multiple friends who, like me, own a historic home and have strong feelings about craftsmanship, preservation, and quality. Harrison was respectful of the space and kept dust to a minimum. They were professional, adhered to their project timelines, and kept us educated throughout the process.

Outstanding family run business. I would use them again and again and again. They installed a…read morebeautiful hand scraped laminate flooring in our basement. Over 1000 ft.². Great pricing, great service, great installation.

We couldn't be happier with our new carpeting and the overall job that Carter Carpets & Vinyl did…read more I did a lot of research to try to find a reasonable place to put carpet in two bedrooms, a living room, a hallway, and a dining room and after speaking with people from the big box stores to other places that would install carpeting, I was about to give up. However, upon finding Carter Carpets, I was nearly instantly wowed. You won't find owners who are nicer or care more about the job. They gave us a start date that fit our schedules and the crew that came out was amazing. They were quick and thorough, made an effort to leave as little mess as possible and even offered up their vacuum. The price was extremely reasonable but if you factor in the outstanding customer service, it made the whole experience more than worth it. They care about the job they do, the people that hire them, and the reputation they leave behind, and I greatly appreciated how they worked with us and took care of us. I would recommend them to anyone.

Very happy with our new flooring! the crew was amazing and they worked so hard to get our entire…read morefirst floor done so fast. They loved our dog which was a plus. Will do business with again!

Just got done paying someone to stretch the carpet that I bought and had installed from this store…read more Their installers are mediocre at best the knee bump they used during installation was totally inadequate. It is amazing how much better the job looks being corrected by a professional with the proper tools.

Love the carpet, great value and the installer, Don did a professional job. I will return when I…read moreneed carpet!

They were neat, efficient and very quality conscience. Refinished my maple floor and am very…read morehappy. I will definitely use them again. Nice job in Sylvania,Oh.

I don't usually leave reviews but Eddie's Hardwood Floors just finished my floors and I love the…read morework they did, I had to give them a huge TIP! The men were so caring and carefully went through each step and I love their work. They are true professionals & I will tell all my friends about them. Service was great and got everything done in a manner time.