1. Harrison Floors

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Oregon, OH

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Harrison Floors

5.0 (3 reviews)
Closed • 8:00 am - 4:00 pm

Services - Harrison Floors

Floor refinishing

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SMB Restoration Specialists

SMB Restoration Specialists

(3 reviews)

SMB was timely in responding to my initial phone call after storm damage. I should mention, I'm…read moreonly 1/4 of the way through this ordeal, so this review is based on the first crew, Blake and a couple other guys, that came into my home for the day. They were courteous, answered all of my questions, respected my property and my time, and did an excellent job of cleaning up at the end of the day. So far, I'm pleased I selected them for the job.

After hiring SMB to perform temporary roof patches after a tree fell on my house, I had asked them…read moreto come out and estimate the repair. They sent out a man named Bill to my house to meet the insurance adjuster. Bill asked if I had decided on a contractor to perform the repairs. I told him that I was waiting to get the estimate from the insurance adjuster and I need to get multiple quotes from contractors before deciding. After he learned that I wouldn't give him the job without consulting with other people he just decided to leave. I asked him why he wouldn't look at the house and he told my insurance adjuster to the face that I already have a contractor. He then told me to my face that he wasn't going to estimate the job just so my friend could do the job off of his estimate. He would not even give me a business card and left. My girlfriend not believing how rude he was called him the next day personally. He told her the same thing it was extremely rude on the phone. He said that he would not deal with us as customers and only our insurance company. My opinion is that he was going to try and get as much money out of my insurance company as possible and do the repair first cheaply as possible and pocket the rest. Bill ruined any chance that SMB had for getting this job. The job was quoted for over $40,000 worth of damage. I can only hope that SMB finds this review and talks to Bill about why he was so unprofessional and rude. Bill if you're reading this I hope you realize that you were in the wrong and you've got a lot to learn about dealing with people.

RestorePro Disaster Cleanup & Restoration - Nail holes in the flooring. It's all the way across the kitchen like this.

RestorePro Disaster Cleanup & Restoration

(2 reviews)

Exceptional would be the best way to describe this organization. I have had the pleasure of…read moreworking along side Mr Fields (Owner) on multiple projects. His management and staff are focused on timeliness and follow through. He personally will take time out of his day to educate his clients. The focus is on ethical practices and the recommended procedures for the best possible outcome. If you are looking for an organization that will be focused on doing things correctly and prides themselves on customer satisfaction, look no further.

We had a catastrophic water leak happen in our kitchen that affected the entire lower level of our…read morehome. After a recommendation from our neighbor, we called RestorePro. Best decision and recommendation ever. They responded quickly, assessed the situation and went to work mitigating the damage. They had to remove he flooring and all of the lower cabinets in the kitchen then store them in the garage- along with other personal items in other rooms. There was absolutely zero damage. We continue to be impressed as the house is now being remodeled and put back together. All cabinets were salvaged. Facing a situation this awful was overwhelming and there was concern about whether our insurance policy would cover the claim. Jon, the owner, guided us throughout the process and kept our spirits up when weeks went into months not getting answers or a response. Finally, we learned we were getting everything covered! I give Jon 100% credit, bc there were times that I thought I wanted to just give up. He kept us hopeful and positive. His company and staff are amazing. Trust that they'll do a phenomenal job, if and when (hopefully not) something happens like this in your home. They'll go above and beyond.

Harrison Floors - flooring - Updated November 2026

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