Took my car in for a hit and run. The body work was pretty good, matched paint well, listened to my requests (though pushed back more than you'd want), and you can't really tell my car was hit. However, when I picked up the car white dust (assuming something to do with paint or filler) was all over my back seat / floor area, one of my back doors was missing internal parts (back doors were not damaged so no reason to touch them), tire valves were missing caps (why?), and the car reeked of ammonia mixed with some acidic cleaning agent (assuming trying to cover up the ammonia smell). They also never called me to pick up my car or to drop off my car (though the guy at the front desk claimed they did) so I was stuck with a rental for much longer than necessary. I would really only recommend this place if, like me, this was one of the few body shops that works with your insurance company. read more

Person over the phone was extremely rude and talked to me as if I was "stupid" and uneducated, I would have to assume it's because of my speech disorder, but I truly don't know. All I wanted was an accurate price. How do you expect to get business when you speak down to your customers and try to interrupt them when they explain that the customer service is bad. I hope the person does not speak like that to other customers. read more

Our car was totaled. But, after Reflective Collision worked on it it looked brand new. The staff is so friendly, caring, and professional'

Horrible my doors, rattle windows were flicks in windows was the nightmare no I will never ever use them again. My inside lights don't work because they could fix the door correctly. It was there for a long time way over the amount of time you needed. Oh paint job had swirls and floorboards. Lost a hub in the back. read more

This is the place you need to go to whether your car is a daily driver or a classic car that needs some love. The owners are highly skilled professionals and they take pride in their work. I have had two classic cars repaired there and the quality of the work was exceptional. read more

Ask for JUNIOR! Always has treated us like family. I've taken multiple cars and trucks and always comes out like new.

We were on family vacation first stop in Albuquerque, NM. Unfortunately, I had a car accident on my 2014 Chevy Traverse. Luckily, we found Reflective and they took our claim with State Farm. They did excellent work and even met us on Saturday when we were headed back home to pick up our car. Thanks guys, you all were awesome!! read more

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This was such a great experience...My car looks brand new and very impressed with the customer service, quality of work and I had my car was completed very quickly. I would highly recommend Reflective Auto Collision. read more

This is the 2nd vehicle we have taken here and everything looked great for a great price. Just got my car back taking my husband's truck next week just overall happy with the work. read more

My vehicle was rear-ended 2 weeks ago today. The crew from Reflective Auto took care of me from start to finish. They connected me with the car rental and I was picked up at the auto center. Truly this team, takes pride in their work and their name. It reflects on who they are-work with integrity, professional and putting customer first. Thank you. read more

This the first time need a body shop for my car they did a great job for great price would definitely recommend more people to come here if they need any work done on their car. read more

I was in an accident and took my Jeep to get fixed. Everything was going smooth at first they were able to repair the cosmetic damages and called me to pick up my vehicle. When I picked it up everything seemed fine, until I drove the Jeep and noticed that it was very shaky. I called the shop and they had me take the Jeep in so they could take a look at it again, so I did and was without my vehicle for another week. I picked up my Jeep when it was ready for the second time, but it was still shaking when I got up to 60 mph and the wheel where the impact hit was still about 1/2" off center. Long story short, after having to take the vehicle back and forth about 4 times I had to take it to another body shop where the owner and his son told me that they would cover the costs if the other shop found anything wrong. The other shop "El Compa" was able to fully fix the Jeep, but when it came time to pay Reflective would not cover the costs because the insurance would not take a secondary supplement due to already paying for the frame work. This is not the way to do business, they received payment for the work the first time which they did not do, and would not eat the price that the other shop charged because the insurance would not cover it. I would recommend reflective for cosmetic fixes they did a great job with my brother's bumper and the cosmetic aspect, but in the words of the owner's son "at the end of the day we aren't mechanics." Please avoid yourself a headache if your vehicle needs anything more than cosmetic fixes or paint. Due to their poor business practices, I am out $800 for an accident in which I was the victim. read more