After a previous unpleasant experience and 20 yrs of loyalty to this establishment I spoke with the…read moremanager who was eager to listen. He assured me that he did reprimand the employee that was involved and agreed that the treatment I and my vehicle received was unacceptable. I told him I would be eager to take down the previous review. One bad employee will not be allowed to tarnish this company's shining reputation. Abbey C

Took my car there a week or so ago and will never ever go back or recommend it to anyone else ever!…read moreI do not know if they take their brushes and rub them in the dirt every morning or what... My paint was destroyed... Is going to need a major cut and buff is what I am told. On top of that I Also discovered multiple little scratches from the workers scraping the pressure washer hose up against my car.

REALLY powerful no touchy wash. First time my pick up has been shaken by water jets. Drying is…read morealways less than great in those but keep a shaky in your car to detail dry it after you pull out. I was impressed!

I've been to the location a total of three times, each time using the auto wash bay. The first…read morevisit my car was locked inside the wash stall and released without ever engaging the wash. I had to call the service number on the sign, spoke with the owner about it. He was in the area so he came out and restarted the wash for me. Nice enough. The second visit I had no problems. The third visit, which occurred today, the system failed to engage the "rinse" mode, and did now wash any of the soap off my car. I called the service number again, hoping to speak with the owner. I was informed that the number for the wash was invalid. (This guy evidently gets 10-30 negative calls per day looking for the wash owner.) Since I couldn't get a hold of anyone to remedy the situation I spent an extra $2.00 at the self wash to rinse all the soap off before returning home. Avoid this place at all costs. Not worth the money if it's busted 2/3 visits and the owner doesn't want to field the calls.

Awful customer service. I had a bed trim panel ripped off a newer regular sized pickup. Immediately…read morefiled in-person claim and spoke to the associates working who had to stop the wash to go in and retrieve the part. No local phone number, corporate number just tells you to contact the wash in person. Claim was reviewed in person with employees who agreed it was not a part that was "not applicable" for liability. Claim was denied over a year later without any correspondence. Garbage service. Management is worthless, no correspondence, no follow up and no accountability.

They never close when they say they are going to. Just went at 6:56 on a weekday (winter, 45…read moredegrees, no bad weather). The employee was putting out the cones. The car ahead of me and another one behind were turned away. This has happened multiple instances and I've seen them close as much as 2 hours early in the past year. I don't know how much longer I will keep a membership to a place that is never open when I actually have time to go. It's fine when it's open though

I stop here whenever I can because they have a nice, open lot for getting into and out of the gas…read morestation; they have two, good $0.75 vacuums (with scents) in the back; and their no-touch car-wash is easy to get into and out of with no wait most of the time. The inside store also is a convenient place when you're in a pinch and need some milk, eggs, O.J., beer or wine. There's a Subway connected as well if you need a quick sandwich.

I stop here almost everyday on my way to work. The staff is super friendly. The only place I can…read morestop for good coffee. My morning lifesaver.

A vehicle is truly an extension of the person driving it. And that's why keeping it clean is…read moreextremely important. I was driving by and decided to drive in and get my Jeep washed. It was covered in rock salt and snow slush. After I got through their automated track system to wash the Jeep. I was happy to see all the snow and rock salt was washed clean. This place is easy to enter in and exit. The staff is very friendly as well. It is located near many stores and restaurants.

Horrible experiences. Car wash is harsh. Almost removed one of my car sensors I needed to plop back…read morein place. After wash & to wipe down ..... my wiper blade was disconnected. Tried to put on by lifting the arm & arm dropped & crushed my windshield. Car wash is harsh & too strong & company would not help with $200 deductible from my insurance having to replace my windshield. Claims they did not see on camera in tunnel yet wipers were fine before I entered tunnel. It was a series of events AFTER the tunnel that caused my smashed windshield. They took no responsibility for it.

My boyfriend and I have ALWAYS gone to this car wash and have been pleased with the prices and…read moreoutcomes. However, this last visit I paid for the second best car wash option and my car came out looking like it never went through. I called the business number and left a polite message with a call back number. Fast forward to a week later, no call back. I called yet again and left a message. Still awaiting for a phone call. The sad part is, is I'm not looking for money back. Maybe just a free wash to correct whatever error happened.

Lousy customer service. Took a week and a half to respond to an emergency. And poorly maintained…read more Definitely don't recommend.

Do not waste your money. My fault for going back thinking…read morethey would correct problems with the brushes The old owner was excellent... Do not waste your money

The line for payment, the actual machine, went slower than other line. We actually ended up…read moreentering the wash after people who arrived after us.

Should've known better when the initial discussion to setup an appointment started off with..."I've…read moregotta see if I can get someone in...if not our soonest is.." Followed up by arriving to drop the vehicle off a day early as discussed and being met in the lot as I'm getting out of the vehicle with.."Can I help you?" "I have an appointment for tomorrow" "Oh yeah.." To them not even touching the vehicle till around noon the following day. 3 hrs later at 3pm received a call claiming to have wasted film because vehicle was in Valet mode. Even got "Don't you trust us!?" "Come get it!" I asked if it was done..and was told no. Just get it. All I could do is laugh at how unprofessional they were. Crazy thing is the Car still operates as normal in Valet. So have no idea what they had an issue with. It's a hybrid and These vehicles record everything now on apps. Doors open and close, windows up and down. Don't bother wasting your time as I did. ..take it some place else.

BEWARE: "Company" run by one young man, no employees. I wanted to help a small business & I got…read morescrewed. Install seemed fine until I went through a car wash a few weeks later- it was pouring buckets of water through the light in the roof of the car. He came out promptly to fix the seal & promised a new windshield if there were anymore issues. Isn't the right size, my parking pass can slide ALL the way down the dash into that space between the dash & glass, that didn't happen with factory glass. Now it's leaking again & I can't get anyone to return my calls or Yelp messages. I even paid a large tip. This "business" is a scam and owner told me he's bound by a non-compete with his previous employer 1/2 way through the install.