I have been going their for at least 20 years for cigars . Friendly and knowledgeable staff. Their…read moreselection of lower priced and premium cigars is good.

Hadn't been to Elab in about 35 years, but recently moved back to Rochester. Loved seeing this shop…read morestill going strong. It was an old fav back in the 80's. Samantha helped me out this morning and was terrific. What a great person, super knowledgeable and helpful. Exceptional service and selection. Thank you Samantha and I'll look forward to stopping by again soon!

Well today I needed a few odds and ends. So I went to Mad Hatters . As always I must say they have…read morean excellent selection of tobacco products, cleaners, cigars etc. And the prices are fair. And I may add that the employees are very polite and respectful. Give them a try!

Mad Hatters has everything for everyone. If you need it they got it. Every staff member there is…read moreamazing.

Wide variety of glassware. Clean shop. Knowledgeable staff. Doe always knows her stuff!read more

Their service is outstanding. Always friendly and professional and knowledgeable. The selection…read morestretches on and on in the store.

Looking at reviews for several local vape shops, it's clear that many of them are small businesses…read morethat aren't exactly run like "tight ships". I would assume this place is no different. However, I think many of the negative reviews you see at various vape shops are likely overdramatized. I've been vaping forever, so I can't relate too much to new people looking for advice. However, to those looking for a place to stock up locally, this place was able to get the job done for me. Simple transaction: I call ahead asking if they have Horizon Falcon M1+ coils. Guy says yes. I show up 20ish minutes later. I would've bought 10 boxes, but they only had 4. No biggie! I ask to take all 4, and ask if they happen to have Aspire Breeze NXT coils. Despite those being tough to find recently, they DID have 3 boxes. I take all of those as well. Dude was friendly... said "Glad we could help you out with these. Sorry we didn't have more." I say "No worries, I'll just do the same thing and call ahead next time I need to restock." Again, simple. Was it as cheap as the online vendors I used to purchase from? No. Was I expecting it to be? No. Was I expecting a small independent shop to carry a buttload of one specific coil? I had some hope, but no I'm not surprised they only kept a few boxes of my favorite crap around. Frankly, I'm just glad someone keeps a decent supply on hand so that I didn't have to run all the way down to my last coil, and I didn't have to drive to the other side of the city either. After calling 2 other west side shops and hearing them explain how they didn't have squat in stock, I'd call THIS transaction a success. I'll be hitting them up in a few months to hopefully re-stock to a larger degree next time. No theatrics, no drama.

Quality,Variety,Knowledgable staff.Freindly and always available to answer questions.Pleasently…read moresurprised at the wide variety.If you are looking for a "Total Package" when it comes to dispos.MJ is the GOAT

The staff at this location are incredibly helpful. I was visiting the area and needed product. They…read moreprovide provided advice and introduced me to a new product which has done much to alleviate spinal pain. Thank you to an incredible group of people.

They always have exactly what I need here and the service is impeccable. Best vape shop in the arearead more

I've been going to Empire Vape for years now. Puja and her husband are absolutely amazing. She'll…read morebend over backward to make sure you're satisfied. She's incredibly friendly, professional, and hospitable. The shop smells amazing and the service is incredible. Bottom line? If you're in Webster and you smoke you shouldn't be going anywhere else. It's been almost three years since the first time I walked in. Every single time has been a lovely experience.

You need it they have it. Biggest selection of all your smoking needs. Super friendly staff...read more

Best vape shop, large variety to choose from and good quality. They are super loyal and polite to…read moretheir customers, especially taking the time to get to know regulars and make them feel at home: plus every 100 dollars you spend you get 10 off when you sign up for their point system.

Quality vape shops are hard to come by these days, I was in town visiting family and lost my vape…read more Finding a replacement was what I was looking for, but just not any replacement. I love my authentic's so I was looking for the best that Rochester had to offer, Perfection Vapes fit the bill. I left with a quality set up and the employees here are down to earth, not pushy and made sure I left with what I was looking for. If you are looking for quality products, this is the best spot for locals or out of towners. I'd highly recommended them.

this is what I would say is the premier vape shop in the rochester area. The owner is very…read morepersonable and also very knowledgable about his products. He is able to make solid recommendations based on what you are looking for, and in no way attempts to "oversell" the customer. Some very nice vaping " hardware" is here. If you are looking to purchase ejuice There are something like 1000 ejuice flavors available, which are custom made to your order, on the spot, how cool is that? And the flavors we have tried so far are really excellent! The shop itself is an inviting and comfortable atmosphere. Definitely worth checking out if you vape. My husband and I quit smoking cigarettes over 6 months ago and have never gone back... or even been tempted to, after years of trying to quit and relapsing. Vaping has worked for us, and very happy to have such a nice nearby local shop to patronize. Yay!

Owner is so knowledgeable and all around a great person to talk with! This place has a variety for…read morethe true connoisseur.

We were from out of town and a friend of ours wanted a dry vape as part of his wedding gift. This…read morewas the closest store on our end that sold this and not just the liquid vapes that several vape bars only sold. I wanted to like this place but it heavily sold tobacco products on all ends and no other fun trinket and jewelry as I usually enjoy looking at and potentially purchase. They did have a few handmade glass pendants, but none that stood out. The parking lot is actually very nice compared to the others that I knew of and lacked as several have no personal parking lots and require you to park blocks away or on the curb if you're lucky.