Laid back joint with staff that actually seems genuinely interested in finding you your best deals…read moreon their huge selection. Thanks Jess! Can't go wrong here.

The knowledgeable and friendly staff were so welcoming and helpful. I'll definitely refer them to…read morefriends!

The owner is very friendly and professional they have great service I recommend then for you thc…read moreand CBD needs also online services

Great selection of products, from pre rolls to edibles to drinks and more. Everyone working there…read moreis always so helpful and friendly, and super convenient with the online ordering and in store pickup!

The service and selection at Good Life is outstanding. The staff is super knowledgeable and…read morefriendly. I highly recommend this place.

Good service, selection and prices so low. The angry goat is the place to go…read more The angry goat is the place to go.

Disappointed in the selection & staff who couldn't stop bragging about growing their own…read more Rochester has so many better options.

My new favorite shop! Fantastic prices and selection, plus an awesome staff. Love it!read more

Online Order did not match the pick up order. Cashier said they are not responsible for their…read morewebsite. When asked why, another employee came over and said to me "We just banned someone because of this." As if I were to get banned. I cut my losses and just purchased what they gave me and left.

Great prices, knowledgeable staff. Very friendly and professional. Plenty of parking beside…read morebuilding.

New shop in town! Very friendly and helpful staff. Everything is 10% off until December. They have…read moresome nice product.

I was searching for a cigar,. A Cuban like cigar. Well, the…read moreclosest I got was to this very nice cigar factory. The gentleman was very helpful and guide me to their closest samples. He explained to me that all cigars in the shop were their own. I requested a particular type and he recommended Corojo. He offered to cut it for me. As I lit it later, I was pleased. I'll be back.

You ever go out into the frigid Rochester air to shovel, only to come in 45 minutes later…read moredesperately craving a cigar? No? That was 100% me this morning! When the (very) occasional hankering for a cigar comes my way, or I am going to a party (in the before times) where I know cigars will be appreciated, a stop at Santiago's always leaves me smiling. This place has EVERYTHING. I was first introduced to the team here at Santiago's during the Blackfriars production of Anna in the Tropics, where we had live cigar rolling for some of the evening shows. They have the expertise and a huge breadth of experience to answer your questions, and provide you with the exact celebratory smoke you're looking for. I tend to go for the alcohol infused/scented cigar options, as I am usually enjoying a cigar alongside a celebratory drink of some kind. My partner and I adore the Makers Mark cigar, and I am a sucker for anything red wine infused. They do custom bands for events, live rolling, and have nice detailed descriptions of their cigars on their website. If you are new to cigars, this is the absolute best place to dive in for the first time. Such helpful staff members with literally zero judgement, they are there to guide you along the way. They will cut for you if desired and send you on your way! They weren't open (yet) when my cigar craving hit this morning, but I am looking forward to stopping by ASAP and grabbing some goodies to enjoy here at home. Much to love to this amazing shop!

Ok.. Have been vaping almost 2 years and this is the only…read moreplace I go to get my watermelon jolly juice. I live in Canandaigua NY and drive every 2 weeks to get my coils and juice. Went in there today and Kenny & Kate were working. They were both very helpful and polite. So kudos to you two.. Thank you Kenny!!! That mental thing is very powerful...lol

Horrible attitude from the employee who "served" me. The one lady was EXTREMELY rude and wasn't…read moregoing to sell me anything because she thought my CBD cartridge was THC oil. Maybe you should educate your employees on other benefits of vaping like CBD oil for seizures like I use it for instead of treating me like I brought a bomb into your store. Until the other "nicer" employee came over and suggested a battery to fit my cartridge did I realize the first lady lied to me telling me she didn't have anything to fit my cartridge. She was not helpful/educated/ or maybe just disinterested in answering my questions. After deciding to buy a $53 dollar battery the lady proceeded to have a giant attitude and was just plain out rude. At least 3 other people I've spoken to have had the same awful experience at this vape location in Penfield. I WILL NOT BE RETURNING. EDUCATE YOUR EMPLOYEES ON YOUR PRODUCTS AND *****KINDESS*****!!!!!!