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Reflection Auto Finishing

5.0 (123 reviews)
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Response time

3 hours

Response rate

100%

Services - Reflection Auto Finishing

Bumper repair

Collision repair

Auto customization

7 More Services

Dent removal

Auto exterior customization

Auto frame testing

Paint and scratches

Vehicle painting

Auto steering and suspension repair

Rear-end damage

Reflection Auto Finishing Photos

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Recommended Reviews - Reflection Auto Finishing

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Reviews With Photos

After
Samantha A.

Three years later! We still go to Mark with all of our auto body and paint needs. Someone backed into our Toyota Corolla and left a small paint chip and scuff, the same exact car Mark worked on three years ago. Mark has great availability, is super friendly and knowledgeable on cars and gave us a quote quickly, at a price that beat all other auto body shops. Mark's work is impeccable and our car looks brand new. Mark is our go to guy for auto repairs!

Before

What can I say about Mark that other reviewers haven't said already?? He's a true magician, made the scratches on my BMW disappear in 1 day, like it never happened at all. Mark's responsive and fast service makes him a pleasure to do business with. He's a no-fuss kind of guy, give it to you like it is. Best thing is his work speaks for itself. He even removed the scratches on the front of my car, even though those are not covered in his quote. Highly recommend!

Before: inside
David M.

I've used them for years and have always had great results. Attached are photos of my car after it was backed into by an SUV with a trailer hitch. Perfect paint match. Perfect lines.

Before and after. Amazing result!
Wonha C.

Mark did an AMAZING job fixing up couple of deep scratches and minor dent at a fraction of what others quoted me. Did not need to replace the bumper and it looks good as new! Great communication, customer service and fast turn around time!

Kevin K.

I've had some nasty rips, scratches and peels on the front and rear bumpers of my WRX from parking on the street for a couple years. While looking around shops in the east bay, I found Mark at Reflection Auto, who gave me a really competitive price. I brought the car in on Monday, and I got a message from Mark saying the car was done on Wednesday morning. Upon seeing my car, I couldn't believe how immaculate the bumpers looked! Mark did a fantastic job and it only took him 2 days!! I should also mention that Mark gave me frequent updates on Yelp messages and was very responsive to my questions. Overall, I'm very happy with my experience at Reflection Auto and I recommend Mark for a quality cosmetic repair in a timely manner for your treasured ride.

Before
Joice L.

Mark is a really nice, decent gentleman who is also one of the sweetest people I have ever met here since I moved here last year. I accidentally scraped my car on a pillar during parking near my apartment two days ago. So I was browsing where I can get it repaired on yelp. Luckily, I found Reflection Auto Finishing which is very close to my home too. I asked his estimate for this scratches on yelp, but he suggested me to bring it in first to check the damage in person. So I contacted Mark and scheduled an appointment with him the next day in the morning. Today, I brought my car in and I feel so sorry that I was almost 20 min late. I am so grateful that he is so considerate that he was waiting for me even if it was totally my fault. ISo he checked all those scratches on my car, directly brought out the tools and buffered out majority of the scratches. Afterwards, he taught me a lot on how to DIY touch-up the remaining scrapes which can not be done by buffering. And all of those, he did it for totally FREE! That has saved my a lot of money. Although, it was a only 15 min visit there, I was so happy and excited that my Thursday morning was so fantastic with Mark's help. At the end of the appointment, he even helped and guided me backing up from the parking lot just in case, I may scrape my car again as I am still a kind of new driver. J I wish I could even give more than 5 stars. Mark does care about his customers. I highly recommend Reflection Auto Finishing.

After repair
Collin S.

I've had my fair share of experience with body shops around the Bay Area and I am so glad I found Mark at Reflection Auto Finishing. I backed off a curb (like an idiot) and caused some damage to the bumper that really wasn't worth making an insurance claim over. I checked around at a few places and all said the same thing: needs a new bumper cover and will need to fully paint it. Mark, however, offered to try to repair the existing one rather than just replacing it. He was able to use a heat treatment to bend out the indentation, matched the paint perfectly and I was on my way in roughly 24 hours. I was blown away and the work was perfect. So glad that he was able to repair it without replacing and it saved me the headache of insurance claims. His rates are extremely reasonable, especially if you are opting to pay out of pocket. I feel like he's one of the last good guys around that truly cares about his customers. You'll notice he's got a bunch of 5-star reviews and they are well-deserved. He's a true craftsman and I'm planning to bring our other car in for similar work when we can find the time. Thank you Mark!

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3 years ago

Mark is a nice guy to work with! Gave me a great price to fix a scratch on my truck's tailgate. Highly recommend to everyone!

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Ask the Community - Reflection Auto Finishing

Review Highlights - Reflection Auto Finishing

He even removed the scratches on the front of my car, even though those are not covered in his quote.

Mentioned in 14 reviews

Read more highlights

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California Collision

(516 reviews)

Once in a blue moon lunar eclipse you come across a business run so well it raises your bar of…read moreexpectations high and deep inside you know you will be coming back. Practically unheard of for an autobody shop! California Collision is one of those unicorns. My only regret is not hearing of them sooner. Reflecting back on my involuntary experience of being the receiving end of a rear-end collision on the freeway, California Collision was the clear stand out. Not only did they get my BMW back on the road like it never happened, they handled it like a concierge would. Take that from a regular business traveler that works in the private equity world. George and Team handled everything in my best interests. They are an honest to goodness family business; the real deal- they all share the same last name. The first thing George did during the drop-off process was insist on giving me a walk-thru tour of the *entire* shop and work area. Other shops hesitate and deflect with these requests but George volunteers it first thing without even being asked. After using the restroom on the way out, there was not a corner I didn't see. Communication and customer service is first class- my calls, messages, and emails were always returned in a timely manner. They dealt with insurance and the car rental. I didn't have to do anything besides provide approvals. The job was done exactly how I wanted and even exceeded expectations. My BMW is older now and I expected aftermarket parts but I ended up coming out with all OEM parts at 0 expense to me. Even my optional factory/ OEM+ M-division performance parts were handled. Color match and fit were factory perfect. George is a perfectionist and personally inspects your vehicle after work is done and only releases back to you after it passes his high expectations. I have never ever ever been spoiled by a body shop like this.

I reached out to George the moment my husband's parked truck got hit in front of our house. The…read moredriver of the other vehicle instantly admitted fault but it didn't make dealing with the insurance companies any easier. We went through our insurance company thinking they would advocate for us and that they would make the process easier. They actually did the opposite. George and Angelina were our contacts at California Collision. They were AMAZING; super responsive, professional yet very personable!! I can't say enough about how great they were while we navigated a stressful repair through our insurance company. They used new Ford OEM parts for the repair vs used or cheap aftermarket parts that didn't fit properly. I never thought our insurance company would try to use the latter but they did. George and Angelina amended a supplement list with them 6 times to fix the truck with the correct/best parts instead of the cheapest. The truck came out beautiful; my husband and I were thrilled with how it looks and handles! The truck looks amazing but it also was mechanically repaired perfectly as well! We are VERY pleased we used California Collision for the repair! They totally go the extra mile for their customers. They even dropped the vehicle off at our house when the repair was complete. Highly recommend!!

Reliance Auto Collision & Rental - Inside Reliance Auto Collision

Reliance Auto Collision & Rental

(250 reviews)

I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

Unfortunately, some unscrupulous woman decided to back up into my PARKED car and drive off. My car…read moreis less than a year old, a virgin, never even had as much as a rock chip or scratch, was slightly dented. After looking around at different auto body shops, I landed on Reliance. Elias and his brother are top tier -- Both extremely communicative and advocates for the customer. Elias is personable and relatable, easily dispelling the anger and frustration from being in this predicament. He urged me to look out for things that I didn't know to look for. He's worked with numerous car insurance companies and rental agencies and so the entire process was smooth and easy. Apart from the hurdles of dealing with the other person's insurance (nothing related to Reliance), I finally received my car back safe and sound. I'm extremely happy with the results. My car is wrapped with a color PPF that they were able to safely remove, remove the dent, and repaint the bumper. I am looking forward to rewrapping him once the paint curing period is over. Overall, amazing experience. I hope I never have to see them again but if I ever have another incident with my car, I'll know where to go.

Dublin Auto Body - Before (right after the accident).

Dublin Auto Body

(134 reviews)

thank you, Dublin autobody for the very quick and convenient help. From scheduling the appointment…read moreto getting the assessment done and having a loaner vehicle available. Having a busy schedule but getting things done in a timely fashion is great. They are well organized. Keep up the great work thank you. special shout out to Victoria Barker the estimator who got everything handled for me. also shout out to Karen who gave me the call to let me know that my car was ready

Terrible. Awful service. They completely ruined my headlight and tried to tell me that it was…read morefixed. It's absolutely ridiculous. They closed the insurance claim without our approval/satisfaction, so now we have to reopen a claim and go through weeks of processing. I had to take my car there 4 times and each time they claimed that "they fixed the issue", only for it to not look any different and the headlight still facing the floor. Another 'amazing' customer experience with them -- I picked my car up one of the many times we took it back, I turned it on and there was NO gas in my tank. This would've been fine if they TOLD me before leaving it out in front of the shop, but they didn't say a word. I had to walk to the nearby Safeway, ask people coming by if they had a gas can, walk back, and fill up my tank enough to get to the gas station with my car. Absolutely ridiculous. The one nice thing I can say about them is that they thoroughly detailed my car before giving it back the first time. That was very nice. Despite that, avoid this an auto body repair shop at ALL costs.

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Brooks Motor Cars of Dublin

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I got hit by a deer on Tassajara back in October, and the whole payout process with Tesla Insurance…read moredragged on longer than I expected. While I was waiting, I went to two different auto shops in the area and had really different experiences. Brooks Auto was on a whole different level from the moment I walked in. Their lobby and facilities look so nice that I actually thought the prices were going to be through the roof, especially since I was having a few extra scrapes handled at the same time. I worked with Patrick, and he stayed in touch through the whole process. He gave me clear updates and a timeline that actually felt realistic. They even finished the car almost half a week early and still apologized like they were behind. Everyone there was friendly and helpful, and the whole experience just felt smooth and straightforward. What surprised me the most was the quality of the work. My car came back looking better than it did the day I bought it. I had never had it waxed before, but since they repaired both sides they went ahead and waxed the whole thing. The paint match was perfect and even the areas they didn't work on looked great. It was the first time I picked up my car from a repair shop and felt honestly impressed instead of just relieved to be done.

The inner bumper close to our front wheel was sagging a bit and even pulled out the front side…read moreproximity sensor that impacted our autopilot function. Patrick inspected the car and pointed out we hit some debris that pulled the inner bumper off. From the visual inspection, I agreed it was not a workmanship issue from the last repair from Brooks in 2024. Brianna, Patrick and Brooks team still helped me to repair the inner bumper and re-adhere the sensor right then and there. They really went above and beyond and I am very thankful.

Reflection Auto Finishing - bodyshops - Updated June 2026

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