1. Refinally

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San Diego, CA

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Refinally

3.0 (2 reviews)
Closed • 9:00 am - 9:00 pm

Services - Refinally

Auto loan

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San Diego County Credit Union

San Diego County Credit Union

(81 reviews)

I always have a great visit when i come to this branch!! But…read moretoday, was even a better day in speaking with Suzy!! Suzy was so friendly and knowledgeable about what the credit union offers for financial management for retirement planning! It was nice that she didn't pressure me into making any decisions about using Sdccu when i told her that we already have a financial planner!! I appreciate that so much!! If we find that we do need someone, i will reach out to her!! She made me feel so comfortable and cared about me as a person!! Please give her a shot out, it's hard to find people who represents themselves in a positive light got their company!!! I'm s retired Customer Service manager for over "30" years, with that i had her at the i was working!! She deserves a 10++++++++rating Thank you, i hope that you let her know her value!! Paulette Robinson

This location has been exceeding my expectations for the past 3 years now. About 5 years ago I had…read morea shabby experience. Then, 3 years ago it was great. Now, they have been consistently great at customer on my visits. The security guard is friendly and opens the door for customers if he is outside, and this is nice. The line was super short when I arrived at approximately 2 or 3p on a Monday afternoon. I appreciated that the customers being taken care of at the teller windows were all smiling and happy when they walked away from being helped. The teller that I had was Audrianna. She was very customer service oriented and her appearance was very professional. I compliment her on her beautiful nails. She took care of my transactions with ease and also with a smile. I appreciate her professionalism and great customer service. Employees like Audrianna are exactly what businesses need representing them with customers. Thanks!!

BluPeak - Mission Valley

BluPeak - Mission Valley

(73 reviews)

The employee representative at. Blue Peak was very helpful and friendly. He knew his job very well…read moreand showed he was a veteran at his job. As good as he is , the Blue Peak Corporate is not very impressive. It professional standard in building size and location shows how bad the company has become in down size. Blue Peak is not as good as The old USE credit union was .

I to had to close my late aunt's accounts with BluPeak, and unfortunately the process was very…read moredifficult. I first contacted them in late July after her passing and followed their instructions to mail the required documents. Despite sending the packages to the address provided, I was later told nothing was received. Over the next month I emailed and called several times, but responses were slow, sometimes taking several days if at all, and the information provided was often incomplete. Each time I thought I was making progress, they would never respond to confirm it. After weeks of delays I decided to drive from Los Angeles to their Mission Valley location in San Diego to resolve the matter in person. When I arrived I was told I still needed additional documents. This was especially frustrating because I had emailed the day before to confirm everything was in order and was not informed of this. The only positive part of this experience was working with Tron at the Mission Valley branch. He went above and beyond, even staying after his shift ended to help me complete everything. He was empathetic, efficient, and made sure I left with the situation resolved. I want to acknowledge him by name because his professionalism and compassion stood out compared to the challenges I faced with member services. Overall I would caution others who need to handle account transfers after a family member's passing. Be prepared for delays, lack of communication, and missing information. Unless you go in person, expect a long and frustrating process.

Refinally - autoloanproviders - Updated November 2026

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