I just got off the phone with rep. She new nothing of what cpac machines require to work. She…read morefunctioned only to what the computer s reen told her with no variation. I have a new dream station. 2 cpac machine. I called wondering if the correct items were bueng sent to me. One item heated tubing. There is no connection on my machine that excepts this tubing. Now I told her I had to cut the tubing to make tubing work she seemed not to care and restated do you want me to send you the listed heat tubing. I said no seen me tubing I don't have to cut. It took her a few times to understand that. I hope other items work in my machine. Ken hunter

They have the equipment and ship fine, but once you make an order they will begin calling at least…read moreonce a day or more every day. Giant pain

I cannot express enough gratitude for the outstanding service we received from Medical House,…read moreAndrew, and Darrius. My partner and I frequently visit the northern Virginia Falls Church area about once or twice a month. During our recent stay, his motorized scooter stopped working, and we found ourselves in a tough situation. Being far from home, it was imperative for him to maintain mobility, especially since we needed to have the scooter serviced. Unfortunately, it was impossible to have it serviced after 6 PM because the necessary part wasn't readily available and had to be ordered. When I called Medical House, Darrius answered and went above and beyond to assist us. He remained on the phone after closing hours to explain everything clearly regarding the rental of a motorized wheelchair scooter. Thanks to his help, we were able to work it out and pick up the motorized wheelchair we rented for a month at a very reasonable price. What truly sets Medical House apart is the genuine care they demonstrate. There was absolutely no pressure to make a purchase; it felt clear that they are dedicated to helping people rather than just making a sale. As a small business, their commitment to customer service is commendable, and I'm thrilled to support them. My partner is a disabled veteran, and it means a lot to find a business that truly understands and caters to our needs. Thank you once again, Andrew and Darrius! I sincerely hope Medical House continues to thrive for many years to come.

I had a very concerning experience with the delivery driver who initially came to set up my bed. He…read morearrived smelling strongly of marijuana, to the point that it filled my entire home. His clothing was also unprofessional. I informed him that I am highly allergic to marijuana exposure (throat tightening, facial and eye burning), and he confirmed he had smoked before entering my home. Because of this, I asked him to leave for health and safety reasons. He did apologize. I want to be clear that the company itself handled my complaint extremely well. They were apologetic, took the situation seriously, credited my delivery, and promptly sent a second technician who was clean, professional, and respectful. This review reflects a poor hiring or screening decision--not the company's response, which was excellent. I appreciate how quickly they corrected the situation. Furthermore, the hospital bed served its purposes and was delivered within 2 days of ordering.

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

Amy and Jess helped me find everything I need for upcoming joint replacement surgery. They…read morepatiently answered many questions and gave me a lot of useful information. They have great product knowledge and showed me how I can adapt equipment to work for me. They also adjusted the walker and cane for my height. They informed and guided me without any hard-sell. Excellent service

My mom turns 72 on Monday. I stopped here thinking I could get her something useful rather than the…read moresame ol boring clothes, food and gift cards. It was good I stopped in. I found a great back pillow that includes a hot/cold pack you can slip into the pocket of the pillow. Perfect! I gave it to her today. She loved it. Next gift will be the bedside rail to assist in getting up from the lying position while also assisting her in standing until she's stable enough to take a step. These things are needed as you age and I was glad to come in from curiosty and find these useful items. They also have walkers,wheelchairs, medical braces for feet,elbows,knees and hands. Rising chairs and so many other things in this little store.

Had to get CPAP supplies for my husband. I went here after dealing with a rude employee from…read moreRoberts Home Medical next door. The staff here was super helpful and had exactly what I needed, a lifesaver! Thank you!

This place is the Mecca of medical supplies, and if you are unfortunate enough to face an upcoming…read moresurgery or debilitating physical condition, the Medical Supply Super Store will help you develop a solid game plan. Because let's face it, when you're ill, cool tools and gadgets make everything better. They've got everything you could ever need or want . From walkers to hospital beds, you are bound to find that one item that will make your life that much easier. Of course, everyone has their favorite, but for myself, I'm torn between the extended grabber and the elevated toilet seat. The reason for why the grabber is a post surgery healthcare favorite goes without saying--who does want snag pesky out of reach items--but the elevated toilet seat is a gem beyond price. For jus $39.95 you can turn the average toilet into a royal throne of comfort and distinction. So this Medical Supply Super Store item took a miserable, Grinch bathroom experience and turned it into a comfortable Winnie the Pooh win! That's right right, Piglet, tell Christopher Robbin that we've got this. So when you're looking for top notch medical supplies, The Medical Supply Store is great place to start your journey to recovery.

Staff was nice. Store was stocked and payment was easy. Got several things that I tried at first to…read morego to Walgreens and CVS. Will go back.

Yesterday I called Comfort Medical and spoke with Hanson concerning adding an adult air mattress (…read morewhich start at 80 inches) for our existing hospital bed platform, which is 74 inches. He explained all considerations of the purchase with professional, knowledgeable, common sesicle and compassionate approach. I have been in the store many times for smaller items and great experience every time. Now I can add the phone experience top notch as well.

I visited this store at the end of May 2022 for the first time to look for compression hose and…read morescrubs for work. I wasn't greeted by either one of the older female associates working that day, but noticed one of them staring while I sorted through the scrubs racks. I asked her a question, and she answered, but didn't offer any further assistance and continued to stare. I ended up purchasing over $200 of merchandise (scrubs, compression stockings, and shoes). Today I returned and wasn't greeted by either of the two older female associates- one (grey hair in ponytail) turned around and looked at me then turned back to the customer she was helping. The other one came to the register area and stared me down while I looked through the compression hose. The final straw for me was when another customer entered and was pleasantly greeted by the staring associate. I will take my business elsewhere. TL;DR: the scrubs selection is okay but the customer service, at least for me, was poor.