1. Reed's Glass

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Plainview, TX

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Reed's Glass

5.0 (1 review)

Services - Reed's Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

Reed's Glass Photos

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11 years ago

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AA&A Windshield & Glass

AA&A Windshield & Glass

(4 reviews)

Was able to get me in and out without scheduling an appointment for a couple of rock chips on my…read morecar. Priced reasonably with Cash and Credit Card prices.

Went in about 3 weeks prior to get a small windshield crack repair performed. Was in and out in 15…read moreminutes, told to sign a non-guarantee statement. About a week a ago, noticed one of the cracks getting longer. Received a text from a Leslie M, asking for a follow up on my glasswork. Relayed to her that one of the tiny cracks has become longer. Leslie, offered for me to come in, so the business could take a look at it, try a "run-stop" procedure, and stated (again) that this procedure was not 100% guaranteed. I drove back to the shop today (09/08). As I walked into the store, young lady at the counter saw me, looked away, walked to the back into another room. Sat in waiting room for a good 10 minutes. Finally decided to walk to the back where she was siting, and explained the whole situation. Shortly after a technician and I discussed which crack had increased in length, stated that he would attempt to redrill that specific crack in an attempt to prevent further damage (very polite). I walked back into the shop, and when I asked, I was told there would be an additional charge. I find this business practice absolutely ridiculous. Bait me to come back in to attempt to fix an unresolved problem only to charge a customer a second time for the same issue. I refused and left, will take my business elsewhere on principle.

Collision Center Of Lubbock - Best Collision Shop in Lubbock

Collision Center Of Lubbock

(10 reviews)

A year ago, I was car #3 in a 5-car accident. It wasn't my fault but the entire process had me…read morebuying a car a lot quicker than I'd have liked. Fast forward to a few weeks ago and my passenger side door wouldn't open without scraping the front fender and sometimes it wouldn't open at all. I had no idea how or where to even begin to get this fixed. I was recommended this business and showed up to get an estimate. Google said they closes at 5:30 but the door said 5. I was there at 4:50. Expecting to be asked to return at a different date they gladly let me show them the problem and they proceeded to fix it, rather quickly. Above and beyond kindness and customer service is what I received at the end of a long work day and if that is the indicator of some quality folks and a quality business. I hope I don't need them but if I do I know where to go because they have more than earned my trust and any future business I may have.

Some comments are in error by Lowell O. There was never an explanation to me the the roof of my…read morecar needed to be replaced. Never. Therefore, I also did not chose to have it repaired instead of replaced. That makes no sense as the quote was for the repairs however they are to be done. Of course I would want the top to be replaced if necessary. It also was Never explained to me that without replacement it would not look new - conversation absolutely NEVER happened. Yes, minor scratches that Collision Center caused were buffed out. The major deep scratches on my door that CC caused were not buffed out because the shop scratched too deep. It was Collision Center choice to not replace the roof of my car and Collision Center choice to not repair the damage to my door that occurred at their shop.

APEX Collision Center - Apex Collision Center

APEX Collision Center

(1 review)

I wish I could give them a better rating but they really don't understand customer service or that…read morethe words you choose matter. I stopped in one afternoon to see about having my truck washed. The gal at the front desk had a very difficult time explaining that they were too busy but finally made me an appointment for the following morning. we decided to forgo the interior and only focus on the exterior due to the 3 to 4 hours they require (just for a basic wash!!). I returned in the morning and was greeted by the same gal and another employee. He explained that there was no way they would/could accommodate me. huh??! I explained that I had an appointment for now and I took the time to drive all the way here to just have the exterior washed. He again said they needed my truck for 3-4 hours still and there was no guarantee that they would be able to complete in that time. I even offered to give my number, aasking them to call me if they got a break in their schedule any day or time, I could be back within 15 minutes, nope, they were not interested. Whoa, I am quite certain they did not want to serve me as a customer. I have heard this same story at other businesses and will just need to accept this as the new business practice. This is very sad indeed, welcome to 2023.

From the owner: Auto Repair, Paintless Dent Repair, Windshield Replacement, Windshield Repair, Auto Detail,…read moreCollision Repair, Auto Body, Glass, Accessories, Free Estimates, Carwash, Auto Tint, Wheel Repair, Headlight Restoration.

Reed's Glass - autoglass - Updated November 2026

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