We were broken down outside of Plainview and the said he wasn't given rides. I had 5 year old that…read morewas sitting in the car for over 6 hours. All because of this virus when there are ways to clean and we were not sick. But his dispatcher was sick and could have had the coronavirus. I'm a veteran my kids are the most important to me. 24 cases of the virus when there more around the world.

A year ago, I was car #3 in a 5-car accident. It wasn't my fault but the entire process had me…read morebuying a car a lot quicker than I'd have liked. Fast forward to a few weeks ago and my passenger side door wouldn't open without scraping the front fender and sometimes it wouldn't open at all. I had no idea how or where to even begin to get this fixed. I was recommended this business and showed up to get an estimate. Google said they closes at 5:30 but the door said 5. I was there at 4:50. Expecting to be asked to return at a different date they gladly let me show them the problem and they proceeded to fix it, rather quickly. Above and beyond kindness and customer service is what I received at the end of a long work day and if that is the indicator of some quality folks and a quality business. I hope I don't need them but if I do I know where to go because they have more than earned my trust and any future business I may have.

Some comments are in error by Lowell O. There was never an explanation to me the the roof of my…read morecar needed to be replaced. Never. Therefore, I also did not chose to have it repaired instead of replaced. That makes no sense as the quote was for the repairs however they are to be done. Of course I would want the top to be replaced if necessary. It also was Never explained to me that without replacement it would not look new - conversation absolutely NEVER happened. Yes, minor scratches that Collision Center caused were buffed out. The major deep scratches on my door that CC caused were not buffed out because the shop scratched too deep. It was Collision Center choice to not replace the roof of my car and Collision Center choice to not repair the damage to my door that occurred at their shop.

We originally went to Crash Champions on 289 and they made us pay $200 for an estimate and quoted…read moreus 10k and more without negotiations and they weren't willing to use used parts. We came here and talked to Carrie and they offered a free estimate and cut the cost in half. They were willing to work with our budget and use second hand parts and take any unnecessary cost off. Definitely would trust them again and highly appreciate how they care for the customers over corporate gain.

Just nothing more to say except "AWESOME". We were visiting…read moreour son and granddaughter in Lubbock from Fort Stockton. Had a broken interior door handle, took it in, they replaced it while we waited. Fast, courteous and reasonable. I wish we had these guys in Fort Stockton!!!

I wish I could give them a better rating but they really don't understand customer service or that…read morethe words you choose matter. I stopped in one afternoon to see about having my truck washed. The gal at the front desk had a very difficult time explaining that they were too busy but finally made me an appointment for the following morning. we decided to forgo the interior and only focus on the exterior due to the 3 to 4 hours they require (just for a basic wash!!). I returned in the morning and was greeted by the same gal and another employee. He explained that there was no way they would/could accommodate me. huh??! I explained that I had an appointment for now and I took the time to drive all the way here to just have the exterior washed. He again said they needed my truck for 3-4 hours still and there was no guarantee that they would be able to complete in that time. I even offered to give my number, aasking them to call me if they got a break in their schedule any day or time, I could be back within 15 minutes, nope, they were not interested. Whoa, I am quite certain they did not want to serve me as a customer. I have heard this same story at other businesses and will just need to accept this as the new business practice. This is very sad indeed, welcome to 2023.

From the owner: Auto Repair, Paintless Dent Repair, Windshield Replacement, Windshield Repair, Auto Detail,…read moreCollision Repair, Auto Body, Glass, Accessories, Free Estimates, Carwash, Auto Tint, Wheel Repair, Headlight Restoration.

No one wants to have to use a body shop-- but it's good to know where to go when you need one! If…read morewe need it in the future, we will be returning here. Skyler was very communicative throughout the process, which was very helpful. He kept me updated every step of the way. I opted to wait until a loaner car was available, so it took some time between my initial call, and then getting in with them. This is the first experience I have with a body shop for hail damage repair, so I don't have anything to compare it to, but overall, I was pleased with my experience. They did all the legwork to negotiate with my insurance company. The car was even detailed when I got it back. You can't tell where any of the damage was. Car looks great. Thanks HRP!

I recently got my car repaired here. The staff was great about communicating and I even received a…read morefree loaner car while my car was being repaired. Upon return of my car, my car had been detailed and inspected. They are a locally owned business that I love to support and did an excellent job fixing my car. I did not have to deal with insurance companies either, they made the process very convenient and easy!

AA&A saved us when we were in desperate need of a quick windshield repair. They are honest, kind,…read moreand reliable!

From the owner: AA&A Windshield & Glass provides auto glass repair and windshield replacement in Plainview, TX and…read moresurrounding areas. We service all makes and models, including cars, trucks, and commercial vehicles, using high-quality materials for safe, reliable results. Most windshield replacements are completed in 1 to 2 hours, and mobile service is available at your home or workplace. We also assist with insurance claims and ensure proper ADAS calibration so your vehicle's safety features function correctly.