Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

I've worked with Casaundra and Todd for property management and water-damage remediation, and they…read moreare truly exceptional. Their professionalism, expertise, and responsiveness stand out in every project. They've handled everything for us--from small, straightforward remediation jobs to an extremely challenging 13-unit apartment building fire where the sprinkler system caused significant water damage. Their ability to manage large-scale disasters with precision and calm is remarkable. Casaundra is especially impressive when it comes to navigating insurance requirements and claims. She knows exactly what documentation is needed, how to communicate with adjusters, and how to move the process forward efficiently. Her knowledge saved us time, stress, and unnecessary costs. If you need a team that is reliable, experienced, and genuinely cares about doing the job right, look no further. Highly recommended!

My condo suffered water damage in June from a shower backup. The entire process was extremely…read morestressful, between dealing with insurance, working with contractors who barely met the bar of approval, and coordinating with the HOA. But the one bright spot was hiring Fire and Water Damage Recovery. Mike was very communicative, easy to work with, and reassuring throughout the entirely ridiculous process. Santos and Bismark did a great job with water damage mitigation work! They took baseboards, toekicks, and door casings off without damaging them and some were ultimately reused, saving on material costs. I highly recommend working with these folks!

Called for a small sewage clean up that leaked under the crawl space of my house (yuck). F&WDR were…read moreable to come by the next morning and clean it all out by the end of the day. They provided an entire break down of work done and a predetermined limit of what amount of work of what not to surpass without prior discussion...which for us was not needed. Mike, was the project manager that helped us and was very informative and responsive. I'm hoping I never have to deal with another issue of this nature again, but if I ever do- I know who to call! Such a pleasure to work with, thanks so much!

I highly recommend ZGreen if you ever face a disastrous situation like fire damage (hopefully…read morenever). Zion's team--especially the crew lead, David--did an excellent job assessing the scope of the demo work. They handled the smoke odor cleanup with great attention to detail and professionalism, carefully evaluating affected areas and taking the time to fully eliminate the odor rather than rushing the process. The team clearly understands how to treat fire-damaged structures. In areas where the wood remained structurally sound but had smoke contaminated. they meticulously sanded down the blackened sections, restoring them effectively. Their work was thoughtful, efficient, and demonstrated strong expertise. ZGreen also made sure I was fully satisfied with the results, going above and beyond to address additional work not included in the original contract, such as water damage from recent rain seeping through the damaged flat roof. Although the situation with my home was heartbreaking, I am very happy with ZGreen's restoration service.

We had an unfortunate crawl space sewage spill and reached out to ZGreen. From the very first…read moreinteraction, it was clear we were in good hands. Zion was our initial point of contact and came out quickly to assess the situation. He was professional, knowledgeable, and took a thorough, thoughtful approach in explaining the issue and the remediation plan. That level of care and professionalism was ultimately the deciding factor in choosing ZGreen. Ray was the lead technician on the job, and he was outstanding. He arrived on time, clearly communicated progress throughout the work, and was personable and easy to work with. Ray did an excellent job keeping himself and his team on schedule while maintaining a very high standard of quality. The crawl space remediation was completed within a reasonable timeframe, and the attention to detail really showed. Zion closed out the engagement by ensuring all documentation and communication with my insurance company was provided so my claim could be approved and paid out. I completely agree with all of the 5‑star reviews that have already been written about Zion, Ray, and the entire ZGreen team. If you're looking for a company that is responsive, professional, and truly cares about doing the job right, I would highly recommend ZGreen to any prospective customer.

I did a full service here. I can not believe it can be done as fast as this…read more Konstantin gave me a lot of suggestions for communication with my interior insurance. It helps me saved around 4000+ dollar lost. And their price was lower than the insurance companies that quoted. And helped me do a lot of house fix work even other than the water damage. I'm extremely grateful for this team.

We were connected to FloodDry by Umed Erbekov from IRBIS Air Plumbing after he came to fix a leak…read morefrom our upstairs toilet. Konstantin arrived promptly and checked the humidity levels in all the damaged areas. He explained the entire remediation process clearly and walked us through how he works directly with insurance. He even recognized our insurance agent just from hearing the company name, which gave us a lot of confidence in his experience. Konstantin was extremely patient in answering all of my questions before we signed the work authorization. His communication has been generally efficient and transparent. He made sure we understood every step of the process. He immediately sent his remediation team, and both Kirill and Alex were incredibly professional. They opened the ceiling carefully, installed a very well-planned plastic barrier, and set up the drying equipment thoughtfully. The barrier was perfectly placed and sealed, and the ceiling opening was done with great care. The removal of the equipment was just as careful and respectful of our home. At this point, we are still waiting for the next phase of the remediation, but overall we've had a positive experience with FloodDry and feel that the team has handled the situation professionally.

had a rusted toilet flange and erosion of our toilet wax ring. RR came and helped cut out the old…read moreflange install the new one and added a new wax ring. really good response time and did a great job. a bit on the pricier end but it was something i was not able to fix and so very well worth it to me. very professional, good communication and showed up on time and fixed within a reasonable period.

I've already finished this project but they continue to call and email me until I blocked themread more

Big shoutout to Juan, Estaban, and Murali for their outstanding work on our home. We had a pipe…read moreburst, and they responded immediately with a free inspection. They quickly set up all the necessary equipment to mitigate the damage and stayed responsive throughout the entire process. Juan did a great job explaining the project and keeping us informed, while Estaban was incredibly hands-on and capable with every issue that came up. I'm really glad we had the chance to work with them and have added 1800 Water Damage to my contact list.

We had a waterline break at home with lots of water flooding our crawlspace. I was worried about…read morethe foundation and possible mold growth, so I requested for the 1-800 Water Damage team to come out to do an inspection. Murali called me less than an hour of putting in the request to collect more information of the possible issue. Juan called me the next day, but I was unable to pick up. He diligently followed up with me the following day and provided an inspection of the crawlspace. Juan provided honest feedback, and it seemed like he really enjoys his job (007). Luckily, he said we really had nothing to worry about, and to let things dry and air out. Thank you to this team to provide me with some peace of mind after the waterline issue. I will be sure to reach out to them again if ever needed.

I needed someone to check out a possible water leak and damage situation, and Mike was thankfully…read moreavailable to come out the same day. He was always quick and friendly with his text message responses and keeping me up to date on his ETA. He was very professional, friendly, and efficient, and was able to explain things in a way that made sense. Turned out that the situation wasn't as serious as I thought (thankfully), but I still appreciated his help and expertise. I'll definitely know who to call if I ever have another possible water damage situation in the future!

The team was very responsive, and came within hours of reaching out and performed same day service…read more They stayed late to ensure our house was livable again after our contractor left quartz dust all over our home and garage. It was a nightmare situation that Michael and his team was able to help quickly resolve. Thank you for your teams help cleaning our home.

SERVPRO is a reputable outfit. I have worked with them for several leak remediation and repair…read moreprojects at different locations in the Bay Area. SERVPRO of Campbell is exemplary in their knowledgeable professionalism, work and care. Ronald Schmiedeberg and his staff have offered their service on several projects at our domicile in San Jose. Their immediate and expeditious response is followed by detailed and scheduled plan of action and management of the process to its full completion. This includes the immediate remediation, inspections and repairs. Ron and his staff manage the process with all parties with excellent communication and attention to detail. It has been a pleasure working with them.

I called for services and Vee was very helpful and the team that went out was great to work with…read moreand will continue to use the services in the near future

Jim was very quick to get back to me with a quote to repair and paint my ceiling after a leaking…read morepipe damaged the existing ceiling. We were able to schedule the work quickly, which I really appreciated. The work was done in 3 days, new drywall, texturing, then priming and painting. Jim's team is friendly, professional, and very efficient at their work. I am very pleased with the repair and paint job. The cost of the work was very fair compared to a couple of other quotes I received from other companies.

Jim Pena came to give me an estimate for replacing the drywall in the garage, and other damaged…read moredrywall in the kitchen, living and family rooms and the hallway. I asked him to open up an attic access in the kitchen ceiling, but he suggested to do the attic access in the hallway instead where it would not be an eyesore. Great idea! Also, he reminded me that after putting in the drywall in the garage, that the City Building and Planning department first needs to do a Rough Inspection, before they can proceed with putting fire tape on fire rated drywall seams. That saved be some time by ordering the inspection early on, because the City inspectors are backed up big time. Two great suggestions! His estimate is also very competitive out of 3 other estimate I got. Pena Drywall is highly recommended!

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

Rafael, and the rest of the crew were very polite, and professional. They have a great history of…read morequality work, while also being very fair with their pricing. I will be refering people to this company in the future.