Lou Gustafson was very thorough doing my interior/exterior walls and foundation inspection. He assured that I was aware of all issues he discovered and made recommendations on next steps. I highly recommend him! read more

Lou is very professional on providing the home inspection on the property I'm trying to purchase. Our timeline is very tight and Lou was able to make the inspection happen on the next day and deliver the report on the same day. Lou walked us through the inspection result onsite and provides suggestions which was super helpful. The quality of the inspection report is very high. I will definitely recommend Lou to anyone else. read more

Lou was an amazing partner to work with. Was very responsive and made the process extremely efficient. Very knowledgeable and made me feel very confident in the job that was done. Highly recommend! read more

Lou is very friendly and detailed oriented inspector. Answered all of my questions in great detail. Recommend for other home owners.

Highly recommend! Lou has 20 years of experience as an inspector, and paid tremendous amount of attention to detail. Lou thoroughly explained all findings along the inspection, and offered recommendations or tips. Lou regularly checked if we had any questions before moving on to the next room, and patiently answered them. In one afternoon, we learned more about the house, than we would have learned by ourselves in five years. The report came back timely with clear writing and pictures. We hired Lou 5 years ago, and we were even more glad to have hired him again this time. read more

Lou was so helpful in pointing out issues with the home we were buying. He spent a couple of hours walking us through his findings. Thanks to his inspection report and subsequent help, we were able to successfully renegotiate the price at about 9% less than our initial offer -- not an easy feat in Sacramento's current seller's market. In addition to inspecting our home, Lou was able to connect us with a service that estimates the costs of needed repairs. This was much easier that getting dozens of plumbers, electricians, handymen, etc. to come out and give estimates. He charged us $450 for the inspection and report, which we received just a few hours later. We found this was close to the average price for home inspections. I highly recommend him! read more

Awesome inspector! Learned a lot from his thorough explanations of what to look for in a home inspection. Highly recommended.

Lou is hospitable, timely, and transparent. He communicates his expectations well, and comes off as very knowledgable. A great experience all round! read more

What a great experience with Lou! I hired Lou to inspect the roof of our new home, and he did a thorough inspection and explained everything to me clearly, and followed up with a detailed report promptly. He went above and beyond and took a look at look at other related items while he was there. He is a consummate professional. Very ethical and friendly. Responsive communication. Would hire again in a heartbeat. read more

TLDR: Lou blew my mind today with his attention to detail. Do not look any further for another home inspector. A+ across the board. More context: My wife and I found a home we wanted to purchase, but we noticed the seller's original inspection report was sparse. We are by no means experts, and even we found things wrong with the house that were missing from the report. We decided to get a second opinion. Boy, are we glad we called Lou! He was extremely professional (wore a mask to protect us during COVID-19), arrived on time, was extremely thorough with the home, and took his time to answer all of our questions. He is a walking textbook of 20+ years of Bay Area home knowledge. Well worth what we paid! read more

Lou was responsive in communication. Setting up an inspection with him cannot be easier. During the inspection process, he was professional and courteous. He has been very helpful in giving me advices about how to solve current house issues as well as how to be proactive and prevent future hazards. As a new home buyer, I learned a lot from him. He was also efficient, I received my inspection reports within hours. Definitely recommend him to anyone seeking a pro. read more

Like many other reviews say, Lou isn't just an inspector. He should teach Homeowners 101. He did a great job, showed us so many minute details and went beyond a typical inspection. Don't look elsewhere, just get Lou and you'll be glad you did! read more

Lou was incredibly helpful during our home buying process. We were able to timely schedule an inspection during our contingency period and Lou was very courteous and professional. Lou's inspection report was detailed and thorough and he took the time to walk us through his findings. Would highly recommend Lou as a prospective buyer or seller for any property in the Bay. read more

Thanks Lou for the thorough inspection for our purchase during COVID time. He is extremely professional and spend another hour walk us through his findings. Very satisfied with their inspection and the speed of his report. Highly recommend Lou to anyone considering a home inspection. read more

Very appreciative of the service Lou provided and the quick turnaround. In the current market, inspection appointments are hard to come by but we were lucky Lou had availability. We were in a tight deadline due to an inspection contingency on a home purchase, and he we was able to knock out both the inspection in the morning and the resulting report that evening. We were pleased with the level of detail of the report and would not hesitate to use his company's services again. read more

Lou did an excellent job, in that: - Fast response time. - Proactively reached out to me and the agent to set up a time. - Clear communication to set up our expectations. - Knowledgable. - Valuable suggestions to new home buyers. - Inspection report ready in just a few hours. Home inspection has been a hassle-free process to me. Strongly recommended! read more

The service was prompt, professional, and thorough. COVID-19 safety precautions were all respected, and all communications were done in a timely manner. I would use RCI Inspect again and highly recommend their services. read more

Lou really should teach a course for new home owners on how to assess and care for your house. We had looked into buying a home, which already came with the seller's inspection report. Little did I know that so much was missed from that prior report, including work that would have cost us $30 thousand or more; quite the surprise housewarming gift from the seller's team. We ended up peppering Lou with a ton of anxious questions. Lou walked us through all of his findings with professional guidance and decades of his knowledge. He refrains from "advice" but gives you the information you need to make your own reasonable choices. He also made himself available for all of our follow up questions after the walk through, for probably days on end it seemed. If you are reading this, do no hesitate to go with Lou. You'll come away with all of your questions addressed and a good feeling about hiring this true expert and gentleman. read more

Could not recommend this business enough. This is the second home inspection we have done with Lou Gustafson, RCI Inspection. He is incredibly thorough and ensures that the risks are identified and noted. His curtesy of verbally explaining his findings after the inspection is greatly appreciated as it is a time to ask questions and address concerns. The written inspection is again, incredibly thorough, and is a wonderful tool to help us make decisions related to home buying and prioritizing our needs. Also to note with the current situation with COVID-19 Lou adhered to the recommended guidelines for social distancing and mask wearing, which was also greatly appreciated. read more

Lou was absolutely fantastic and incredibly thorough. I was in awe at the detail and expertise he provided to us. As first time home buyers it's extremely important to find a trust worthy unbiased inspector and Lou is the perfect candidate in ensuring you know all the intricacies of your house. Can't praise him enough! Thank you thank you thank you read more

As a first time home buyer with no clue what to look for, Lou made the inspection process seamless and put me at ease. Lou is very knowledgeable, very thorough, and abided by COVID-19 procedures. Lou was more than happy to explain his findings in laymen's terms as I had minimal to no clue. Along with his findings, he stated the current standards and what those would look like. He was recommended to us by our realtor and I would have to agree and recommend him as well for future home owners. Thanks Lou for your knowledge and expertise. read more

Very professional and helpful! Inspected our mobile home extremely well, super thorough. Thankful for their expertise and great communication. read more

Lou is very thorough and professional. We were first time home buyers, and he made sure we understood the various aspects of the inspection report, answered all the follow up questions and we left being better informed at the end of the process. read more

My inspector, Lou was absolutely amazing! He is extremely detailed and honest. As a first time home buyer these inspections can be overwhelming, but he did a great job making sure I understood everything. I would recommend him over and over again. read more

Lou is the best. This is our second home inspection in the year with Lou. Both the times he is thorough with every detail. He makes you understand why something is important or not. The best part is he does a courtesy walk through of the home for 1hr that covers every aspect of his report. This gives you intimate knowledge of the home you are about to buy. I strongly recommend Lou for any home inspection in the Bay area read more

Lou was wonderful during our home inspection. It has been about 6 and 15 years since my husband and I purchased a home, respectively, and we definitely do not have the eye for detail that Lou does. He pointed out functional issues and details of the home that I'm not sure we would have ever noticed. We learned more about the house in 1 hour than we would have in a year of living there! Lou was professional, thorough, and very clear on his role and purpose of the inspection. He offered useful insight and recommendations in a concise and easy to understand fashion. He charged us $595 for the inspection which I think was more than fair in today's market! I was expecting to pay upwards of $1000. read more

Lou was very thorough explaining every step of inspection and gave helpful advice. As a first time home owner I appreciate his attention to detail, kindness, and courtesy. Highly recommend! read more

My inspector, Lou Gustafson, is the ultimate professional. As a first time home buyer, he took the time explaining every step of the way. He answered every question I had. He is very thorough and detail when it comes to report. He did a fantastic job. I am very happy and grateful for all of his hard work and making sure I understood everything. I highly recommend him to anyone that is looking for an inspector. Thank you so much Lou! read more

I would definitely recommend Lou to anyone looking for a thorough and trustworthy home inspector. I needed to have the house inspected in a timely fashion because of my 3-day inspection contingency. He was able to schedule an appointment ASAP and drafted up the report after a few hours of the inspection. He also spent a little over an hour walking us through the house to give us a detailed explanation about what he found/noticed. I really appreciated how efficient, friendly, and knowledgeable Lou was. read more

Lou is very knowledgeable and patient with me educating me about specifics he found during the inspection. I highly recommend his service.

Lou is awesome. He is very thorough. Explained every step of the way. He responds to emails and phone calls quickly. I'm very pleased with his work. Thanks Lou! read more

Lou was beyond thorough on the home inspection. I wasn't too sure what to expect, but he answered all of my questions and went over all of his findings in detail. I didn't feel rushed, and I appreciate his professionalism throughout the whole process. Lou even emailed me the report the same day. I highly recommend him if you're in need of a home inspection! Thanks Lou. read more

This is a precise and accurate report. Lue walked me through every step of the way. Very thoural and professional, no stone left unturned.

I needed an inspection on my father's home just to understand the home's condition and know what needed to be fixed. Lou replied to my request immediately, provided a quote in the evening and had a spot available the next day. He was extremely thorough and detailed and walked around with me to show what he found. He explained why something needed fixing and the rules/codes behind it. I got the report with photos same day. I understand the home structural system so much better now. Best money ever spent! read more

We are so lucky to have Lou as our first home's inspector! He examined every details, and made sure we understood everything that we need to know. We feel very assured after his inspection. read more

Lou did a great job on the home inspection for the house we purchased recently. He spend around three hours and did a very careful examination inside and outside of the house. And he is professional and patient to answer all the questions. Highly recommend Lou. read more

I was referred to Lou by one of my colleagues. When I contacted Lou, he was very pleasant and he answered all my questions. I scheduled an appointment for a couple days later and he was on time and very thorough. Lou is very knowledgeable and I trust his expertise. I highly recommend Lou! read more

So, here I was in the middle of a short sale. I knew that the home was going to need extensive repairs but I was not allowed to crawl under the house or in the attic due to insurance reasons. I had never bought an older home and had no ideal where to find a qualified home inspector. I took a friends recommendation and met this guy. Met him and could tell he was honest and very thorough. Lou, was at the house prior to me, I was 5 min early. he was organized and approached the inspection in a systematic fashion. He invited me to follow him at my own risk and told me what he was looking for and why. He explained everything to me in a respectfully manor. I am confident that he would make sense to anyone without any construction background. After each section was complete, he aways asked "Are there any questions at this point?" He found missing supports in the attic, staining in the drywall (leaks in the roof), slow draining water, improper slope (poor drainage running back to the home, stove did not have an anti tip mechanism, cracks in the foundation, removed electrical panel to see how it was wired (good thing), plugs wired wrong, leaks in the pluming and sewer line. I had a much better ideal of what I was getting myself into. In the evening, when I checked my email, the report was sent to me in an easy to read format with pics. Even my Realtor, who wanted to use his guy, said he did a good job and is keeping his number About the only thing I could be picky on is he charged this other guy $295 and me $345. That said, he did use him for two inspections and most likely gave him a discount for 2 inspections. read more

My realtor recommended Lou for my home inspection. He was able to meet me on fairly short notice. He was very thorough and did an excellent job of not only pointing out any issues, but also making sure I understood what he was showing me. The written report was delivered to my email within a few hours. Very professional and great to work with. read more

As a first time home buyer, I took the advice from my realtor for an inspection. Lou Gustafson was a great combination of personable, thorough, and efficient. He certainly didn't waste time but also made sure every single step of the way that I understood what he had found and to see if I had any questions. He was more than happy to answer my questions as well, even if they were slightly outside the realm of his inspection. read more