I have lived in three different units here for the past five years and have nothing but praise to…read moreoffer. The manager, Christina is professional as is the staff. Packages are accounted for in a ledger and I've never had one SNAFU with any package being lost. The office staff will deliver your package(s) inside your apt if you are in a pinch to pickup. The grounds are well kept, ranging from repaving the roads annually, mulching the grounds, trimming trees, bushes, fixing light fixtures, plowing snow from the roads and sidewalks as well as adding plenty of rock salt. The maintenance staff responds to inquiries in a timely manner. There are several police officers that live onsite and the Plainfield police patrol the grounds regularly. The Shops at Perry are within walking distance and utilities are fairly priced. My only complaint would be the water is very hard. For "luxury apartments", there should be water softeners in each unit. Noise is pretty minimal and pricing is not exorbitant. The complex is quiet, small and within reach of shops, bike trails and anything you need and is close to I-70.

Beware. This management deletes bad reviews on google, so don't trust anything you read online…read more They prioritize collecting rent over actually helping tenants, and the property has serious issues--pests, leaks, mold, faulty smoke alarms, unsafe windows, and zero security. What you see on paper is nothing like the reality. Do yourself a favor and stay far away.

Great staff, nice and clean area. Indoor & outdoor maintenance is excellent. Snow removal is great,…read moreplenty of parking, walking distance to library. Also have friendly neighbors but it's quiet here too. - Sara

Great location. Secluded, but close to schools, parks and shopping. management is very friendly and…read morehelpful!

Very quite living. Neighbors are friendly and nice. I haven't had any issues with staff. They have…read morealways been fast to reply and helpful when needed.

I've lived here for 2 years and love it. Pet friendly. Nice neighbors. Very quiet little community…read more The staff and maintenance are great; always there if you need anything. Parking is convenient. Overall a very nice apartment complex. Would highly recommend.

Once again Parkside came through in the worst storm in a decade to plow our streets. Driveways and…read moreporches to make sure we were taken care of. Leslie, Chris and snow crew are always there for us. A big thank you.

I live here. It has it's good, bad, and average. Per its name there is an awesome park across the…read morestreet.

We lived at Canyon Club for over two years and it was a great experience…read more Our apartment was spacious and if there were ever any issues they were taken care of in a timely manner. The pool was our favorite spot to be at during the summer. Management was great to work with. Maintenance was always on top of things and grounds were always looking great. Management always tried to engage with their tenants by having tenant appreciation days, craft days, Halloween parties, etc. We always had a great time meeting our neighbors at those events. I would recommend Canyon Club to anyone and we will actually miss living here. A huge shout out to Sabrina, Tierra, and George. You all made Canyon Club a great place to live in!

I lived here for 4 years. Management changed 3 times, only consistent was Tierra and towards the…read moreend she too was invisible. Zero insulation between floors, I could hear phone conversations the ppl above me were having. The parking lot loaded with more semi trucks than a Walmart parking lot. Management difficult to deal with on most issues, always an excuse, then they raise the rent over $300 a month with nothing in return. The pool on the weekend was filled with so many kids yelling and screaming you couldn't stand to be there. My first year was decent with the exception of upstairs noise, thereafter it was all down hill. On a positive the apartment has a ton of storage, something hard to come by.

Be aware that if you sign a lease with WQ they will auto sign you up for 3rd party financial…read moreservices with no ability to opt out without first signing up, then calling to revoke once the 60 day "free" period is up. Maintenance is superb and the apartment is overall nice. Just not a fan of being signed up for unwanted items as part of my lease. I am sure they make money off of forcing residents to sign up.

My wife and I lived here for a year and just recently left to move to the north side of town. We…read morerented a 2 bedroom 2 bath apartment for around $799 (they were running a $50/month special at the time). I loved the floor plan as the the living room and dining area were side by side so it made for a huge living space. The bedrooms are adequate size and we had a decent amount of room left with our 3-piece furniture set. One thing I loved about this apartment: TONS of storage space. Both bedroom closets are walk-ins, there is a linen closet, a coat closet, and large patio storage. The only real complaint we had about the apartment was the dishwasher. It was caked with mineral deposits and we were told that is just how the water in Avon is. We attempted to clean it but didn't have any luck so we ended up just hand washing our dishes. The community was generally well-kept up during the summer and offers a weight room, pool, enclosed dog park, and car washing station (which I took a lot of advantage of). This last winter was a pain with all the snow we received. If it had snowed the night before, the sidewalks would not be cleared until about 10 or 10:30. They also contract out their snow removal services on the roads so don't expect them to be clear until well into the afternoon if not later. These issues aside, we never really had problems. The neighbors were all very respectful and never had any noise issues. I will note that, while not the apartment complexes fault, the USPS mail carriers that service the apartments are very incompetent. I can't tell you the number of times we had misplaced or lost packages due to the fault of the carrier. The community is very pet friendly with a lot of sidewalks to take your dog on a walk as well as numerous pet clean-up stations. The dog park is just a large fenced in grassy area, but it is fun to play in since it is so big (especially in the winter with a lot of snow). As the one other person mentioned, right behind the complex is a sewage treatment plant. On various days during the summer, the air definitely reeks. Ironically, the day I visited the apartments for the first time, you couldn't smell anything. I don't think it would have stopped us from living there, but it would have been nice to be informed about it. It never made the inside of our apartment smell though which was good. The area in Avon where the apartments are located is fantastic. There is a huge park just across the street with a large pond and a lot of walking/biking trails. If you have kids there is also a huge playground area. Just a couple minutes down the road is another park with a large playground area plus a lot of mountain biking trails. McDonalds and Kroger are right down the road as well. The staff was always very friendly to us in the office and the maintenance guys were all very great. They were super nice and fixed things in a very timely manner. I would just like to say that the reason my score tipped from 4 stars to 5 stars was because of the deposit. In the 4 different apartments I've lived in over the past several years, I've never gotten more than half of my deposit back. Each time we scrub everything down and make sure things are spotless when we move out. They always seem to find "something" wrong. Washington Quarters gave us back all $450 of our deposit. Suffice it to say I was amazed and very grateful. I would indeed live here again if the opportunity presented itself.

As of this year we are now into our third ownership and I can say that they are utterly awesome…read more Between the new office staff and the new maintenance staff, I have been greatly impressed with this new ownership. They keep us well informed on changes and the improvements that they are working on. I have been struggling for the last 5 months due to situations out of my control. They been working with me as much as they are able to. The office management team has been amazing. The maintenance team has been amazing as well. This past Tuesday I was getting ready to leave for work when smoke started coming out of my air vents. I called 911 they came out, luckily it was not to serious but it could have been. Due to past jobs done in my apartment that was not cleaned up like it should have been. Residues left started to smolder but due to the fast response from the fire department it did not get worse. I called out emergency maintenance line to inform them that I needed them to come to my apartment and why. They called back I explained what had occurred and they said they would be here asap. They found what needed to be taken care of and fixed it immediately. Not to mention when I informed the office staff of the situation with some of my windows they were to my apartment within the week and had that taken care of. I can say with out a doubt that this team is the best we have had in the 3 years that I have been living here.

I wish i could give this place zero stars this place is a joke, the trash piles up maintenance/…read moremanagement is hard to get ahold of and stuff never gets fixed and theirs black mold in 99% of the apartments my neighbor has sewage water leaking into my apartment and there's no emergency number or maintenance number to call the teenage kids break everything steal the fire extinguishers so god forbid we ever need one the pool is never open laundry room is a disaster the park is all tore apart we have no outside tables due to the kids breaking it JUST DONT MOVE HERE SAVE YOURSELF THE HEALTH RISK AND HEADACHE

I lived at this property for nearly five years on the ground floor, paying extra for a garage. I…read moredid like it until end of 2023 and through my move out date Sept 2024. I always kept my account current and maintained a clean apartment. However, there were persistent issues, including a moldy bathroom and a leaking garage, as shown in the photos. The exterior building doors are insecure, as key fobs can be useless when the doors are unlocked by physical keys. It happened FREQUENTLY. While the maintenance team, especially Jamal, is excellent, noise from upper-level units with faux wood floors can be disruptive. Additionally, the pool remains unlocked during the season, allowing non-residents to use it freely--a poor decision. Community events were poorly promoted, and management changes occurred without notice, which was inconsiderate. Even 24-hour entry notices were sent only via email. If you have an issue, you have to follow up for results. Fire extinguishers used to be provided but not all Units get them. I did eventually get one in August right before i moved out LOL. See email from April saying they are working on it. Also install the dog park bench back..its been like that for over 2 years.

We lived at Double Creek for a year, it was great! Anytime we put in a service request online they…read morecame to fix our issue within hours or up until the next day, they are seriously on it! The community is very quiet and has a great environment. We never had issues living here and if we weren't upgrading to a house we probably would've stayed!

Lived here for over two years, in a first floor, 2B2B. We loved cooking and baking in the kitchen,…read morethe in-unit laundry, and spacious walk-in closets. We appreciate the many resident events each year. We used an app on our phones to unlock the doors for access to the buildings. Pond view apartment was very pretty. Maintenance team was amazing and always provided quick service. Big fan of the dog park, and many waste baskets along the walking paths. Grateful to have been able to add on garages for each of us. They would plow during the snow and keep the pavements salted. Hallways at night would smell like trash and regulations for the trash valet were not strictly enforced. Hallway carpets were stained, but vacuumed regularly. The microwave and dishwasher both had to be replaced during our time, which they did quickly. Some additional move out fees for cleaning. All in all, we look back fondly and happily on our time at Satori Flats.

Everything at Satori Flats has been amazing since the day we walked in for a tour. Jessica was…read morefantastic on the tour and answered all of our questions and did a great job helping us find a place here. We love our apartment! Everything has been kept so nice. The maintenance crew does a fantastic job keeping the complex clean. I feel like they are always checking in to make sure that everything is running smoothly and kept in the absolute best of shape. Recently we had a package that was delivered to the wrong address. Jessica and Africa went above and beyond to make sure we were able to track it down. This hasn't been the only time they've helped as well. We absolutely could not have asked for a better apartment community to move to. The proximity to everything is fantastic and the trail around it has been awesome for a relaxing stroll or run. Our apartment is beautiful and more than enough space for the two of us and our cats. Thank you Satori Flats!! You're one of a kind.