I got my puppy through Soft Paws Rescue and they were wonderful..My dog Poppy was only 11 weeks old…read moreand almost fully potty trained .They worked with her in the foster homes using puppy pee pads.She is totally potty trained now and has been.She got socializing with other puppies as well.I love how they take care of the dogs and keep them in loving homes while they wait for their forever homes.Thank you Soft Paws I appreciate everything you do for these animals .And I wish there were more kind people like you in the world :)

I warned people to not patronize this organization in an earlier review (in 2022). I posted a…read morewarning after concerning interactions with Soft Paws but Yelp just removed the image I had attached citing it violated their privacy rules. The image was from a public database that anyone can access and contains public information. I include the link to this PUBLIC database here. Just fill in "soft paws rescue" under organization and "CA" for state, and you will see that the nonprofit license is suspended. https://rct.doj.ca.gov/Verification/Web/Search.aspx?facility=Y Soft Paws wanted us to pay the entire adoption fee without having met the dog, and it wouldn't be refundable. I understand people don't show up to appointments, but charging the full amount is not only absurd, it shows the organization doesn't care if the dog and the adopter are not a good fit. IE the dogs welfare is not being prioritized.

My childhood elderly cat was wrongfully picked up at the same location his chip had attached to it,…read morethe number on it was outdated so we weren't contacted about it until we received a letter via mail at the 7 day mark when they initiate euthanasia. They claimed he had a "mass in his stomach" we were unaware of. When we asked if it was terminal, they said they didn't even test it to see what it was. We found out after he was already put down. My family is heartbroken and crying over this. That was our boy. He was out front of his home. He was put down in a pound; had none of his humans around him to comfort him. I cannot believe this happened. Looking into suing this place. Please do not go here unless you're trying to save the animals they have from facing the same fate. We'll miss you forever my Jack.

Great wonderful experience! Great staff! Wonderful resources of help to create a great relationship…read morewith your new family member! Thank you!!

Kim Johnson at Countryside Rescue was very helpful and informative. My husband and I are looking to…read moreadopt a puppy and she's been very communicative about the options we have and what the steps would be. Her manager Nancy Dami was also very kind to us when we were there looking at dogs. I highly recommend this adoption center if you want people who know what they're talking about.

Lucky to find them. A nice facility with great people. Very patient with me as i took forever to…read moremake a decision. thanks so much

This place is truly amazing. Saving so many dogs from Mexico and giving them a new life full love…read moreand compassion. They make sure each dog goes to best best family possible. The staff is amazing as well. They offer clinics with low prices for vaccines as well as neutering/spaying services. They actually care more about taking care of the dogs than making a buck like the human society. That place used to be affordable but now it's all about making a profit. I hope to volunteer at these place one day and be a part of such a great establishment.

We started the journey to adopting a dog as our last one passed a year ago. We wanted a smaller…read moredog and have heard very good things about Compassion Without Borders. We went to an adoption event with quite a few dogs available. After walking around and talking to the volunteers, who were all fantastic, we were drawn to a small white and beige dog. We wanted an adult dog, and we found out, the young pup was 6 years old. She was initially shy, but could tell she was very sweet. We picked her and she picked us. We adopted her, and Miss Rita is the sweetest dog we have ever had living with us. The entire adoption process and care they give the dogs were fantastic. You can tell they have compassion and love with all the dogs. I would highly recommend you take a look at them for adoption of these wonderful furry friends.

Freaking Amazing!!! Prompt ,compassionate,caring staff! AND super knowledgeable veterinarian!!! If…read moreI could give 10 stars I would .Lola is a happy fixed girl .

WHAT A GEM! We are blessed to have this kind of access to pet care in SO CO. My sweet cat was able…read moreto get fixed On a sliding scale, YAY! The nurses/staff are kind and compassionate.

Heather and her team take the best care of my Maltipoo, London. My pup was a rehome situation and…read moreher early life was challenging. She came to us scared to death at 4 months old. Heather made a plan to gently help London understand and get accustomed to the grooming process. Heather has helped me and my family understand London, her breed, her needs, and tips tricks and hacks that make caring for her at home a breeze. I love that The Bark Side is so on it that they give me London's groom schedule for the whole year so I never have to wonder when her next appointment is or have to keep up with booking it myself. Highly recommend.

I've been taking my dog's to Heather for many years. Up until now, she was professional and…read morefriendly. She made a scheduling error ( confirmed 10:30 apt. but was actually 8:30. ) She offered to get us in at 12:30 which was going to be difficult for my schedule. Upon me sharing my concerns, she basically responded saying if we didn't show up, we would still have to pay for the apt. I made changes to my schedule and took my dog in. Heather was so condescending when I dropped off and picked up my dog. I left thinking she must just not want my business anymore. As I've read other reviews in here, apparently I'm not the only customer that she is condescending to. And, if she is like that with customers, how is she treating your pet? I'm at peace with my decision to move on.

Now that it's been about a year since I adopted the furry little white rat in my user pic from this…read morerescue, it's about time I write them a review. North Star Rescue is a small animal rescue based in Santa Rosa that rescues rats, mice, hamsters, chinchillas, bunnies, and guinea pigs. They keep the address and phone number of the rescue a secret (primarily because it's the private home for a couple of people who run it), but if you e-mail them from their website and plan to come to adopt they will send you the address in an e-mail and a contact phone number. They also have adoption hubs at RabbitEARS in Kensington (where I met up with them, since I was in Berkeley at the time), Andy's Pet Shop in San Jose, a private home in Danville, and Sonoma Pet Shop in Sonoma. Basically, adopting from them is very convenient if you're somewhere in the bay area. I had a great experience adopting my rat from North Star Rescue. Lauren, the head of adoptions, knows the animals well and will work with you to find a small animal that will best fit your lifestyle and needs. They do ask you to show you have an adequately-sized cage and have you sign an adoption contract (that you won't breed and will return the pet if you can no longer care for it), but they aren't one of those annoying rescues that performs extensive, intrusive background checks and questionnaires that make you feel violated, nor are they one of those rescues that turns most people down for silly reasons. Instead, they work to educate people so they can adopt. I was given ample time to play with all the available pet rats and choose my favorite, and Lauren and her helpers were very nice and friendly when I was choosing my rat. They were upfront about any special needs each pet might have and did not pressure me at all. My rat ended up only costing me $10, which is an amazing deal considering he'd been neutered, treated for mites, gotten other medical treatment, and been living on North Star Rescue food and bedding for 6 months. One year later, he remains my awesome old man rat companion. Thanks North Star Rescue! I'd definitely adopt from them again if I wanted a small critter again in the future.

Lots of parking available for these thrift store that supports spay and neutering of cats…read more From the friendly welcome as you enter this clean and well organized shop has so much to offer. my time was limited but I will return when I have more time for shopping. Everything is sorted and the prices seem very fair. There is something for everyone and even a small selection for your pets. Your money is going to a very good cause.

Accepts household and clothing donations. Staff are friendly and there is easy access to location.read more

2 stars because the concept could be good and my child loves cats…read more The scene - 2:25pm Monday, Santa Rosa Plaza, 4 employees, 4 customers (a family - mom, gma, 2 little girls). $35 for 1 adult and 2 kids for 30 min. Pros - there were a lot cats Cons - every cat was pretty much asleep. 4 employees pretty much ignored us the whole time except one girl who made the most minimal effort to help us. Since you can't pick up the cats, you need them to bring a cat to you, esp if they are sleeping. I asked and she said the cats were most active when they open a at 12pm. I am not a cat owner so only in hindsight does that make sense. But then why are they open 2 hours later after they are all tired out? Another girl came over after 20 min and said our time was almost up. We stayed 10 more minutes, on principle. I felt bad for the kiddos. They are very easy going so they seemed ok but I was annoyed at the whole experience. We'd been looking forward to it for a long time and had had a positive experience at the one in Palo Alto previously. Will not come back.

Truly the best cat cafe experience of my life! This is peak cat cafe with over a dozen friendly and…read moreplayful cuties running around, playing with toys, and peacefully napping. They were so friendly with both people and other cats that they had no problem getting right into chasing rainbow-worm and feather-stick toys. There's a mesh pen off to the side for cats that are still acclimating to the environment but even those cats accepted gentle pets without issue. The staff was very friendly and would allow me and my friend to hold cats that they knew were snuggle bugs (the staff picked up the cat and put it in our arms - picking up the cats on your own is against the rules!) Even though their food and litter were out in the open, there was no smell which is impressive given how many cats were sharing the space! The price was very reasonable for the quality of the experience and it's obvious these cats are looked after well. I would love to visit their other locations some time and consider adopting from here!

High cost of living for the contributors. The local government tacitly approves of bums ruining the…read morepublic right of ways and private property by allowing them to operate with impunity. They defecate on private property, litter, use drugs and leave the used needles and then force the tax paying public to foot the bill for removal. Moved here roughly 7 years ago and can't wait to relocate and take my family business of 30+ years elsewhere to a community that appreciates and enforces quality of life laws.

Great city, love that I get to come here to visit family!read more